RoadVitals

2011 Heartland Sundance Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 8, 2012
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Heartland Sundance, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical250.0%
  • Brakes125.0%
  • Other / unspecified125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 HEARTLAND SUNDANCE 5TH WHEEL. THE CONTACT STATED THAT THE FURNACE AND AIR CONDITIONER FAILED TO OPERATE WHEN ACTIVATED DUE TO A SHORT CIRCUIT. THE SAME FAILURE OCCURRED EIGHT DIFFERENT TIMES AND THE VEHICLE WAS REPAIRED EACH TIME BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS NO MILEAGE.

NHTSA ID 10457743 · filed May 8, 2012

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/28/11*LJ THE CONSUMER STATED THE R BOUNCES EXCESSIVELY. UPDATED 02/06/12

NHTSA ID 10437464 · filed Nov 28, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/28/11*LJ THE CONSUMER STATED THE R BOUNCES EXCESSIVELY. UPDATED 02/06/12

NHTSA ID 10437464 · filed Nov 28, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 2500, WHICH WAS HITCHED TO A 2011 HEARTLAND SUNDANCE FIFTH WHEEL TRAILER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, A DRIVER OF ANOTHER VEHICLE ALERTED THE CONTACT THAT SMOKE WAS ERUPTING FROM THE BRAKES. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND NOTICED THAT THE BREAK AWAY SWITCH INADVERTENTLY ACTIVATED AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE BRAKE SHOES, BRAKE MAGNETS AND WIRING WERE BURNT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/28/11*LJ THE CONSUMER STATED THE R BOUNCES EXCESSIVELY. UPDATED 02/06/12

NHTSA ID 10437464 · filed Nov 28, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .