RoadVitals

2018 Heil Front End Loader Garbage

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Aug 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Heil Front End Loader Garbage. 1 safety recall has been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V525000

EQUIPMENT

Aug 12, 2025
1,360 units potentially affected
The defect: The Heil Co. (Heil) is recalling certain 2018-2020 front end loader garbage trucks. Excessive vibrations may cause the front head hydraulic tubes to leak.
The risk: A hydraulic fluid leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
The remedy: Heil will install stabilizing clamps, new hydraulic tubes, and update the software, free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Heil's customer service at 1-866-275-4345.
The Heil Co.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SA-26-355

FUEL/PROPULSION SYSTEM

Service Advisory reminding users of the proper CNG fitting assembly methods.

SB-21-350

STRUCTURE:BODY

This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller™ (CR0233) on Heil 2018 Odyssey and Heil 2020 LowRider. This update improves data reliability for Connected Collections™ and corrects a boot up problem that some Cortex Controllers experience in cold weather

SB-20-333-1 (B)

Certain Heil Half/Pack® and Half/Pack® (featuring Odyssey® Controls) units manufactured between October 1, 2018 through July 31, 2020 identified below can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibration. This Service Bulletin describes the required interim corrective action procedure to install the Front Head Tube Support Clamp Field Kit (372-9225). This kit decreases hydraulic tube vibration and reduces the chance of front head manifold tube movement. Reinforcing the 3/4” Hydraulic Tube (354-5571) will prevent the tube from loosening or breaking at the front head manifold.

SB-20-333

STRUCTURE:BODY

Certain Half/Pack and Half/Pack® (featuring Odyssey® Controls) units with a published ship date between October 1, 2018 through July 31, 2020 can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibration.

SB-20-338 (B)

Starting August 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4-wire spiral hydraulic hoses have become standard on all Half/Pack® (featuring Odyssey® Controls) units. These two (2) specific 2-wire braided hydraulic hoses (Parker 387ST-16) that will be replaced with 4-wire spiral hoses (Parker 722ST-16 or equivalent) on these units are: (1) Pump to high pressure filter (hose part number varies with chassis configuration) (2) High pressure filter to main body control valve (hose part number varies with chassis configuration)

SB-20-338 (A)

Starting August 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4- wire spiral hydraulic hoses will become standard on all Half/Pack® (featuring Odyssey® Controls) units. These two (2) specific 2-wire braided hydraulic hoses (Parker 387ST-16) that will be replaced with 4-wire spiral hoses (Parker 722ST-16) on these units are: (1) Pump to high pressure filter (hose part number varies with chassis configuration) (2) High pressure filter to main body control valve (hose part number varies with chassis configuration)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Heil Front End Loader Garbage by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024010—
2023000—
2022010—
2021010—
2020010—
2019010—
2018Viewing010—
2017000—
2016010—
2015010—
2014010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.