RoadVitals

2019 Highland Ridge Tt Mesa Ridge

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 4, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Highland Ridge Tt Mesa Ridge. 4 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V430000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
3,072 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
Highland Ridge RVView on NHTSA.gov
21V179000

EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP

Mar 16, 2021
2,906 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
The risk: A gas leak can increase the risk of a fire.
The remedy: Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
Highland Ridge RVManufacturer number 9904564View on NHTSA.gov
19V168000

EQUIPMENT:OTHER:LABELS

Mar 6, 2019
74 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain 2019 Mesa Ridge Lite 2804RK and Open Range Ultra Lite 2804RK travel trailers. The Gross Vehicle Weight Rating (GVWR), shown on the label as 7,675lbs, exceeds the safety chain rating of 7,600lbs.
The risk: The incorrect GVWR on the label may allow the vehicle to be overloaded causing loss of vehicle control, increasing the risk of a crash.
The remedy: Highland has notified owners and provide corrected labels, free of charge. The recall began March 18, 2019. Owners may contact Highland RV's customer service at 1-260-768-7771. Highland's number for this recall is 9904427.
Highland Ridge RVManufacturer number 9904427View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-090

STRUCTURE:BODY:DOOR

Slide Out Crack - Standard Repair Instructions

SRP 22-070

STRUCTURE:BODY:DOOR

Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.

19-019SRP

EQUIPMENT

Repair steps regarding beltline/S-lock molding at sidewall

19-031

EQUIPMENT

GAWR incorrect on Federal Labels - Noted as 3500lbs when 3000lbs is correct. All affected Units remain in Highland Dealers' inventories. NONE retail sold -Corrected labels enclosed with the Dealer Bulletin notification letter.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Highland Ridge Tt Mesa Ridge by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022130—
2021130—
2020030—
2019Viewing040—
2018000—
2017120—
2016040—
2015040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.