RoadVitals

2017 Highland Ridge Tt Mesa Ridge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 1, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest May 1, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Highland Ridge Tt Mesa Ridge, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V288000

INTERIOR LIGHTING

May 1, 2017
3,379 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2017 Open Range, Highlander, Light and Roamer and Mesa Ridge fifth wheels and Mesa Ridge, Light, Roamer and Ultra Lite travel trailers. The LED ceiling lights may produce excessive heat.
The risk: The excessive heat from the LED ceiling lights may increase the risk of a fire.
The remedy: Highland Ridge will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 23, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904350.
Highland Ridge RVManufacturer number 9904350View on NHTSA.gov
17V037000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jan 17, 2017
396 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain 2017 Open Range, Mesa Ridge and Roamer fifth wheels and travel trailers. These vehicles are equipped with an outside range that can be stored with the gas valve left open, allowing gas to enter and buildup within the vehicle.
The risk: If gas leaks into the cabin, it can increase the risk of an explosion or fire.
The remedy: Highland Ridge will notify owners and dealers will install a larger gas valve handle, inspect that the drawer guide rail is in its proper location, repairing it as required, and place a warning label on the range stating the gas valve must be turned off prior to storing the range in the unit. The recall began on March 8, 2017. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904341.
Highland Ridge RVManufacturer number 9904341View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Nov 1, 2017

I HAVE WESTLAKE ST235/80/16R SPEED RANGE L TIRES ON MY FIFTH WHEEL. THE DRIVER SIDE REAR TREAD SEPARATED FROM THE BODY OF THE TIRE. I WAS TRAVELING AT 65MPH WHEN IT SEPARATED. THE TREAD THEM DAMAGED MY FIFTH WHEEL. I HAVE 7500 MILES ON THEM. THE AGE OF MY FIFTH WHEEL IS 1 YEAR OLD. IT PEELED OFF LIKE AN ONION FROM THE OTHER COMPLAINTS I SEE I THINK THEY SHOULD BE RECALLED AND HE MANUFACTURE SHOULD REIMBURSE ME FOR THE DAMAGE.

NHTSA ID
11042224
Incident
Nov 1, 2017
Mileage
7,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-090

STRUCTURE:BODY:DOOR

Slide Out Crack - Standard Repair Instructions

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Highland Ridge Tt Mesa Ridge by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022130—
2021130—
2020030—
2019040—
2018000—
2017Viewing120—
2016040—
2015040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.