RoadVitals

2021 Highland Ridge Tt Mesa Ridge

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 5, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 5, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Highland Ridge Tt Mesa Ridge, most frequently naming the tires & wheels category. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V303000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

May 5, 2022
2,362 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
The risk: A gas leak in the presence of an ignition source can increase the risk of a fire.
The remedy: Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904577.
Highland Ridge RVManufacturer number 9904577View on NHTSA.gov
21V686000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Sep 2, 2021
1,157 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, Silverstar Limited, Silverstar Lite, 2021-2022 Olympia, and Open Range recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed November 1, 2021. Owners may contact Highland Ridge customer service at 1-260-768-7771.
Highland Ridge RVView on NHTSA.gov
21V430000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Jun 4, 2021
3,072 units potentially affected
The defect: Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
The risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
The remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
Highland Ridge RVView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Aug 5, 2021

ST225/75/R15. This happen on our new Jayco Ridgeline Light 5th wheel. We ourmaiden voyage with only 50 miles on trailer. We drove home from General Rv to our Brighton home and on our first trip only 20 miles from on home on US 23 total blow out. If you go on Fb and search group Michigan RV camping. Here is another story of the castle rock tires. We traveled to the UP, then to Grayling over a 10 day period. Our 4 hr trip to the UP turned into 7 1/2 when a tire on the passenger side of our 2016 Sandpiper blew, taking out the tire & the paneling above the tires. We called a tow truck, they quickly came & put on our spare. We got back in our truck & on our way, & no more than 5 mins later the 2nd tire on the passenger side blew. Called another tow (luckily found one considering it was 5 PM on a Friday night). He brought a tire & rim, & we smartly followed him back to his store to also replace our spare just in case. Fast forward 6 days & we began our journey to Grayling. 27 mins from St Ignace, a tire on our DRIVER'S side blew. Total disbelief. Managed to find correct tools after awhile & changed to our spare we had, thank God we'd replaced it! Hubs checked the 2nd tire on the driver's side, only one that hadn't blown, and after looking on the inside of the tire, found it was ready to blow also (bulges etc.). Seriously. So we drove extraordinarily slow into Saint Ignace & replaced the last tire on the trailer.After getting home, we took the camper to get all original rims put back onto the new tires etc. Hubs took in one of the blown tires, and the tire specialist, without even looking at the tire, said, "let me guess, you have Castle Rock tires that blew?" Come to find out, not only do you pay 65 grand for a cheaply built camper, manufacturers also put Chinese made tires that are poorly & weakly built with inadequate materials on it. The specialist told us he has seen dozens of blow outs from these tires on campers! Some must be done before a death happens!

NHTSA ID
11427937
Incident
Jul 23, 2021

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SRP 23-090

STRUCTURE:BODY:DOOR

Slide Out Crack - Standard Repair Instructions

SRP 22-070

STRUCTURE:BODY:DOOR

Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.

SRP 22-046

ELECTRICAL SYSTEM; EQUIPMENT

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM “ZERO POINT”

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Highland Ridge Tt Mesa Ridge by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022130—
2021Viewing130—
2020030—
2019040—
2018000—
2017120—
2016040—
2015040—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.