RoadVitals

2020 Hino 195

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 6, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2020 Hino 195, most frequently naming the steering, brakes and suspension categories. 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering250.0%
  • Brakes125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Feb 6, 2026

To Whom It May Concern, I am submitting this email in support of a formal Vehicle Safety Complaint regarding a HINO-branded electric truck with an active ABS warning fault and no authorized repair pathway. Vehicle details: VIN: [XXX] Make: HINO Year: 2020 Powertrain: Electric (SEA Electric Drive conversion) Shortly after purchase, the ABS warning light illuminated. Multiple HINO-authorized service centers have refused to diagnose or repair the vehicle, stating they do not service electric vehicles and directing responsibility elsewhere. As of today, no OEM or modifier has accepted responsibility for diagnosing or repairing this safety-critical braking system. This leaves the vehicle unable to be safely or legally operated, with no authorized diagnostic or repair support despite OEM branding and VIN identification. This appears to be a regulatory compliance issue involving: A safety-critical braking system No designated service responsibility An OEM-branded vehicle with no repair pathway I respectfully request ODI review this matter for potential defect investigation or compliance action. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11716216
Incident
Jan 15, 2026
Steering
Filed Aug 5, 2020

TL* THE CONTACT OWNS A 2020 HINO 195. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE STEERING WHEEL PULLED TO THE RIGHT AND LEFT ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS NOT CENTERED. THE FAILURE RECURRED THREE TIMES ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTERS (8464 MIRAMAR RD, SAN DIEGO, CA 92126), AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,449.*DT*JB

NHTSA ID
11343440
Incident
Jul 17, 2019
Mileage
2,449 mi
SteeringSuspension
Filed Mar 31, 2020

2020 HINO 195 BOX TRUCK WITH MORGAN 18' FRP BOX AND PALFINGER ILQ-22 ALUMINUM LIFT GATE. BRAND NEW VEHICLE. TRUCK SWAYS AT FREEWAY SPEEDS. SWAY HAPPENS WHEN TRUCK IS UNLOADED AND WHEN TRUCK IS FULLY LOADED. DEALER ACKNOWLEDGES THE SWAY BUT DOWNPLAYS THE SAFETY CONCERN & REPORTS THAT IT IS A CHARACTERISTIC OF THIS MODEL THAT CANNOT BE REPAIRED. BOX DESIGN & LIFTGATE WAS ENGINEERED BY MORGAN TO FALL WELL WITHIN HINO SPECIFICATIONS. ANECDOTALLY, TALKING TO OTHER MECHANICS, WE ARE FINDING THAT THIS IS AN ISSUE WITH THE HINO 195 LINE OF TRUCKS. HINO & DEALER TAKE THE POSITION THAT IT IS A 'NORMAL' CONDITION. BUT AS A OWNER OF MANY COMMERCIAL TRUCKS OF THIS TYPE FOR MORE THAN 25 YEARS, WE KNOW THAT THIS IS NOT A NORMAL CONDITION. LIKELY THAT THE SPECIFIC BOX CONFIGURATION, WHILE IT IS WITHIN ENGINEERING SPECS, IS AGGRAVATING A PROPENSITY OF THE HINO 195 TO BE UNSTABLE AT FREEWAY SPEEDS. WE FEEL THAT THIS IS LIKELY AN ISSUE WITH THIS ENTIRE LINE OF HINO 195 VEHICLES AND URGE THE NHTSA TO OPEN AN INVESTIGATION. ## VIN PASSED ## 2020 HINO 195 ##

NHTSA ID
11319839
Incident
Feb 5, 2020
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-B2511-2

Beginning the week of November 3, 2025, both HinoNet and Dealer Connect will be updated to reflect the Emissions Recall for eligible vehicles. During this period, recall work instructions will be published on HinoNet, and an initial shipment of recall parts kits will be distributed to dealers based on UIO/AOR data.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-T2301-2

ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006

167-A2112-2

ELECTRICAL SYSTEM

EDGE INSTALLATION GUIDE – COE (CAB OVER ENGINE) This procedure will take you step-by-step for installing Bosch hardware on a 2020 and newer Hino COE 195-195h. BULLETIN NO: A-21-005

167-A2008-2

ELECTRICAL SYSTEM

This procedure will take you step-by-step for installing an LMU 3640 on a 2020 and newer Hino COE 195-195h.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino 195 by model year
YearComplaintsRecallsInvestigationsIssue Index
2022000—
2021000—
2020Viewing300—
2019000—
2018000—
2017000—
2014000—
2013000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.