RoadVitals

2020 Hino 195 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 6, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Mar 31, 2020

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2020 Hino 195. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Brakes
Filed Feb 6, 2026

To Whom It May Concern, I am submitting this email in support of a formal Vehicle Safety Complaint regarding a HINO-branded electric truck with an active ABS warning fault and no authorized repair pathway. Vehicle details: VIN: [XXX] Make: HINO Year: 2020 Powertrain: Electric (SEA Electric Drive conversion) Shortly after purchase, the ABS warning light illuminated. Multiple HINO-authorized service centers have refused to diagnose or repair the vehicle, stating they do not service electric vehicles and directing responsibility elsewhere. As of today, no OEM or modifier has accepted responsibility for diagnosing or repairing this safety-critical braking system. This leaves the vehicle unable to be safely or legally operated, with no authorized diagnostic or repair support despite OEM branding and VIN identification. This appears to be a regulatory compliance issue involving: A safety-critical braking system No designated service responsibility An OEM-branded vehicle with no repair pathway I respectfully request ODI review this matter for potential defect investigation or compliance action. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11716216
Incident
Jan 15, 2026
Steering
Filed Aug 5, 2020

TL* THE CONTACT OWNS A 2020 HINO 195. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE STEERING WHEEL PULLED TO THE RIGHT AND LEFT ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WAS NOT CENTERED. THE FAILURE RECURRED THREE TIMES ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTERS (8464 MIRAMAR RD, SAN DIEGO, CA 92126), AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,449.*DT*JB

NHTSA ID
11343440
Incident
Jul 17, 2019
Mileage
2,449 mi
SteeringSuspension
Filed Mar 31, 2020

2020 HINO 195 BOX TRUCK WITH MORGAN 18' FRP BOX AND PALFINGER ILQ-22 ALUMINUM LIFT GATE. BRAND NEW VEHICLE. TRUCK SWAYS AT FREEWAY SPEEDS. SWAY HAPPENS WHEN TRUCK IS UNLOADED AND WHEN TRUCK IS FULLY LOADED. DEALER ACKNOWLEDGES THE SWAY BUT DOWNPLAYS THE SAFETY CONCERN & REPORTS THAT IT IS A CHARACTERISTIC OF THIS MODEL THAT CANNOT BE REPAIRED. BOX DESIGN & LIFTGATE WAS ENGINEERED BY MORGAN TO FALL WELL WITHIN HINO SPECIFICATIONS. ANECDOTALLY, TALKING TO OTHER MECHANICS, WE ARE FINDING THAT THIS IS AN ISSUE WITH THE HINO 195 LINE OF TRUCKS. HINO & DEALER TAKE THE POSITION THAT IT IS A 'NORMAL' CONDITION. BUT AS A OWNER OF MANY COMMERCIAL TRUCKS OF THIS TYPE FOR MORE THAN 25 YEARS, WE KNOW THAT THIS IS NOT A NORMAL CONDITION. LIKELY THAT THE SPECIFIC BOX CONFIGURATION, WHILE IT IS WITHIN ENGINEERING SPECS, IS AGGRAVATING A PROPENSITY OF THE HINO 195 TO BE UNSTABLE AT FREEWAY SPEEDS. WE FEEL THAT THIS IS LIKELY AN ISSUE WITH THIS ENTIRE LINE OF HINO 195 VEHICLES AND URGE THE NHTSA TO OPEN AN INVESTIGATION. ## VIN PASSED ## 2020 HINO 195 ##

NHTSA ID
11319839
Incident
Feb 5, 2020
Mileage
10 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .