RoadVitals

2011 Hino NE8J

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Sep 28, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Hino NE8J. 6 safety recalls have been issued covering this model year; and 97 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

6 campaigns cover this model year

View all 6

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V607000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Sep 28, 2017
3,224 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2011-2012 NE8J, NJ8J, and NV8J trucks. The engines have a wrist pin bushings in the connecting rods that may shift and cause excessive cylinder wear.
The risk: Excessive wear of the cylinders can result in engine failure, increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will inspect and, as necessary, replace the connecting rods. Interim notices informing owners of the safety risk were mailed November 27, 2017. The recall began on March 19, 2018. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is AA860.
Hino Motors Sales U.S.A., Inc.Manufacturer number AA860View on NHTSA.gov
14V791000

PARKING BRAKE

Dec 15, 2014
8,140 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2005-2015 Hino ND8J, NE8J, and NF8J trucks manufactured August 26, 2003, to May 14, 2014. In the affected vehicles, components of the parking brake handle assembly may wear, resulting in either the parking brake unexpectedly releasing when engaged or preventing the parking brake from fully engaging.
The risk: Either parking brake condition may result in the vehicle rolling unexpectedly, increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will install a new parking brake lever that contains a two-way damper and a roller at the cable joining pin, free of charge. The recall began February 2, 2015. Owners may contact Hino customer service at 1-248-699-9330. Hino's number for this recall is A9970. Note: This recall supersedes 13V-614.
Hino Motors Sales U.S.A., Inc.Manufacturer number A9970View on NHTSA.gov
12V555000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:WIRING

Dec 3, 2012
35,142 units potentially affected
The defect: Hino is recalling certain model year 2005 through 2013 medium duty trucks, models NA6J, NB6J, NC6J, ND8J, NE8J, NJ8J, NF8J, and NV8J, manufactured from August 18, 2003, through November 16, 2011. Over time, the main B+ circuit from the battery to the starter could potentially short to ground due to wear that accumulates as a result of interference between the B+ circuit and its convoluted tubing sheath.
The risk: If the B+ circuit shorts to ground, it may lead to a fire.
The remedy: Hino will notify owners, and dealers will repair the vehicles free of charge. The recall began on January 17, 2013. Owners may contact Hino at 1-248-699-9390.
HINO MOTORS SALES U.S.A., INC.Manufacturer number A8310View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-B1426-12

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

SA-14-026 The broken hood grille procedure (SB-14-020) has been revised to reuse the grille nuts (SZ17906009) if possible. There is a limited quantity of the nuts available and it has been confirmed that the nuts are reusable. The revised procedure has been posted on HinoNet. Please see the picture below on which area of the procedure has been updated.

167-B0502-12

ELECTRICAL SYSTEM; EQUIPMENT; TIRES

SB - 05 - 004 SPEEDOMETER RECALIBRATION. This document is to inform of the procedure to calibrate the Pulse Adjust Module whenneeded (ex. tire size change, rear carrier ratio change).

167-B1626-12

ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

SB-16-022 A subject vehicle may experience an external fuel leak from the burner atomization module assembly, specifically the fuel pressure regulator. This repair procedure outlines replacement of the fuel pressure regulator seals while the atomizer is installed in the vehicle.

167-B1625-12

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SB-16-021 CORRECTION OF WORKSHOP MANUAL FOR HINO600 SERIES Correction of Electrical Wiring Diagram

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino NE8J by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020030—
2019020—
2018030—
2017000—
2016000—
2015010—
2014010—
2013020—
2012060—
2011Viewing060—
2010020—
2009030—
2008050—
2007060—
20060100—
20050100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.