RoadVitals

2018 Hino NE8J

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 15, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2018 Hino NE8J. 3 safety recalls have been issued covering this model year; and 27 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V178000

ENGINE AND ENGINE COOLING:ENGINE

Mar 15, 2018
45 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018-2019 NE8J, NJ8J, and NV8J trucks. The engine valve train adjustment screw lock nuts may not have been properly tightened manufacturing, possibly resulting in them coming loose within the engine and damaging it.
The risk: The damage to the engine may result in it shutting off and increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will inspect the torque on the valve train adjustment screw lock nuts. If a nut is found missing, the engine will be replaced, free of charge. The recall began on May 18, 2018. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is AA9Q0.
Hino Motors Sales U.S.A., Inc.Manufacturer number AA9Q0View on NHTSA.gov
18V119000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Feb 19, 2018
5,667 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018-2019 NE8J, NJ8J and NV8J trucks. The terminal bolts that secure the main fuse terminals within the fuse block may not have been properly tightened, possibly resulting in electrical arcing and overheating, or an engine shutdown.
The risk: An electrical arc or overheating can increase the risk of a fire. An engine shutdown can increase the risk of a crash.
The remedy: Hino will notify owners, and dealers will tighten any loose terminal bolts and replace any damaged electrical harness, free of charge. The recall began on March 10, 2018. Owners may contact Hino customer service at 1-248-699-9390. Hino's number for this recall is M0320.
Hino Motors Sales U.S.A., Inc.Manufacturer number M0320View on NHTSA.gov
17V493000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Aug 7, 2017
99 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2018 NE8J, NJ8J, and NV8J vehicles. The door hinge bolts on these vehicles may not be sufficiently tightened, possibly allowing the door to open while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
The risk: The loose door hinges can cause the door to operate improperly and possibly open, increasing the risk of a crash or injury.
The remedy: Hino will notify owners, and dealers will tighten the door hinge bolts, as necessary, free of charge. The recall began on October 9, 2017. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is M0300.
Hino Motors Sales U.S.A., Inc.Manufacturer number M0300View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-R1802-01

EQUIPMENT:OTHER:LABELS; FUEL SYSTEM, GASOLINE

The incorrect date of manufacture may have been printed on the fuel tank label. If the date of manufacture is incorrect, the label information will not comply with FMCSA Regulation 49 CFR, 393.67. Month and Year format required for date of manufacture. The following procedure provides instruction for the inspection and or replacement of this label.

167-R1702-11

ELECTRICAL SYSTEM:SOFTWARE

The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.

167-R1701-11

ELECTRICAL SYSTEM:SOFTWARE

The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.

167-B1702-11

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

All 16MY-18MY units that have been sold and are in service today will be addressed with a future campaign once the proper agencies have been notified and approval is received.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino NE8J by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010—
2020030—
2019020—
2018Viewing030—
2017000—
2016000—
2015010—
2014010—
2013020—
2012060—
2011060—
2010020—
2009030—
2008050—
2007060—
20060100—
20050100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.