RoadVitals

2013 Hino Xfc

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Latest Mar 23, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2013 Hino Xfc. 3 safety recalls have been issued covering this model year; and 22 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V201000

HYBRID PROPULSION SYSTEM; POWER TRAIN:CLUTCH ASSEMBLY

Mar 23, 2017
1,815 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2013-2017 XFC710L, XFC720L, XFC730L, and XFC740L vehicles. The clutch drum spline of the front module of the Hybrid Vehicle (HV) motor may wear out.
The risk: If the clutch drum spline wears out, the vehicle will lose the ability to move under its own power, increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will replace the clutch drum spline with one that has increased wear resistance, free of charge. An interim notice was mailed to owners on May 22, 2017. The recall began on November 9, 2017. Owners may contact Hino customer service at 1-248-699-9390.
Hino Motors Sales U.S.A., Inc.View on NHTSA.gov
14V727000

HYBRID PROPULSION SYSTEM

Nov 12, 2014
691 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2012-2015 Hino XFC vehicles manufactured August 27, 2011, to November 7, 2014. In the affected vehicles, the output shaft of the Hybrid Vehicle (HV) motor may break.
The risk: If the output shaft breaks during vehicle operation, the vehicle may stop moving under its own power, increasing the risk of a vehicle crash.
The remedy: Hino will notify owners, and dealers will replace the HV motor with one that has a stronger output shaft, free of charge. The recall began February 6, 2015. Owners may contact Hino customer service at 1-248-699-9300. Hino's number for this recall is A9930.
Hino Motors Sales U.S.A., Inc.Manufacturer number A9930View on NHTSA.gov
14V678000

SERVICE BRAKES, HYDRAULIC

Oct 28, 2014
2,641 units potentially affected
The defect: Hino Motors Sales U.S.A., Inc. (Hino Motors) is recalling certain model year 2012-2015 XJC and XFC vehicles manufactured February 17, 2011, to October 31, 2014. The brake warning lamp that is supposed to illuminate in the event of a loss of brake fluid pressure or that there is low brake fluid may not operate correctly due to a software programming issue. Thus, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standards No. 105, "Hydraulic and Electric Brake Systems."
The risk: If the warning lamp does not illuminate in the event of low pressure or low brake fluid volume, the driver will not be warned of the potential for a reduction or loss of braking capability, increasing the risk of a crash.
The remedy: Hino Motors will notify owners, and dealers will reprogram the ABS ECU, free of charge. The recall began on December 19, 2014. Owners may contact Hino customer service at 1-248-699-9300.
Hino Motors Sales U.S.A., Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-B1426-12

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

SA-14-026 The broken hood grille procedure (SB-14-020) has been revised to reuse the grille nuts (SZ17906009) if possible. There is a limited quantity of the nuts available and it has been confirmed that the nuts are reusable. The revised procedure has been posted on HinoNet. Please see the picture below on which area of the procedure has been updated.

167-B1621-12

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SB-16-010 Correction of the inspection of the DPR filter.

167-P1602-12

ENGINE; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

13-008 Injection Pump Drive Case. Please note the following part number changes to the Injection Pump Bearing Case. Not replacing the correct replacement parts WILL result in major engine damage. The Hino Ordering system has been modified to make the below changes into a kit that consist of the correct parts when ordering the kit ID number. The below information illustrates the kit components per engine and date ranges.

167-B1529-12

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

SB-15-032 Troubleshooting information and Inspection procedure of the DTC/P2030 were revised.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino Xfc by model year
YearComplaintsRecallsInvestigationsIssue Index
2017010—
2016010—
2015030—
2014030—
2013Viewing030—
2012020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.