RoadVitals

2017 Hino Xfc

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 23, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Hino Xfc. 1 safety recall has been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V201000

HYBRID PROPULSION SYSTEM; POWER TRAIN:CLUTCH ASSEMBLY

Mar 23, 2017
1,815 units potentially affected
The defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain 2013-2017 XFC710L, XFC720L, XFC730L, and XFC740L vehicles. The clutch drum spline of the front module of the Hybrid Vehicle (HV) motor may wear out.
The risk: If the clutch drum spline wears out, the vehicle will lose the ability to move under its own power, increasing the risk of a crash.
The remedy: Hino will notify owners, and dealers will replace the clutch drum spline with one that has increased wear resistance, free of charge. An interim notice was mailed to owners on May 22, 2017. The recall began on November 9, 2017. Owners may contact Hino customer service at 1-248-699-9390.
Hino Motors Sales U.S.A., Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

167-T2406-1

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-R1701-11

ELECTRICAL SYSTEM:SOFTWARE

The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.

167-R1702-11

ELECTRICAL SYSTEM:SOFTWARE

The engine ECU (Engine Control Unit) on all 2016MY-2018MY trucks contained in dealer inventory need to be reprogrammed prior to delivery. Subject vehicles contain an error in the DEF monitoring program. To eliminate this situation, it is necessary to reprogram the engine ECU with improved software prior to sale of the vehicle.

167-B1702-11

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

All 16MY-18MY units that have been sold and are in service today will be addressed with a future campaign once the proper agencies have been notified and approval is received.

167-T1702-05

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY

TT-17-009 Beginning with 2017 model year, all Hino vehicles are equipped with a particulate matter (PM) sensor near the exhaust exit. A ceramic sensing element is used in the PM sensor and can be damaged or broken if the sensor is dropped or impact occurs to the head of the sensor. If removal or replacement of the PM sensor is necessary, care should be taken with both the old and new sensors to prevent any damage or additional damage to the sensor. For warranty consideration, the PM sensor MUST be returned in the original box and the plastic protective cap installed. 2017 and 2018 model year Conventional trucks and COE (Cab Over Engine) trucks.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Hino Xfc by model year
YearComplaintsRecallsInvestigationsIssue Index
2017Viewing010—
2016010—
2015030—
2014030—
2013030—
2012020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.