RoadVitals

2003 Holiday Rambler Neptune

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 5, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 14, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2003 Holiday Rambler Neptune, most frequently naming the brakes, body & structure and engine categories. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes250.0%
  • Body & structure125.0%
  • Engine125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V053000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

Feb 14, 2005
2,827 units potentially affected
The defect: ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.
The risk: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
The remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R04062View on NHTSA.gov
04V038000

SUSPENSION:FRONT

Jan 28, 2004
2,156 units potentially affected
The defect: ON CERTAIN MOTORHOMES, THE I-BEAM LEAF IMITATOR IN THE FRONT AXLE SUSPENSION COULD CRACK AND BREAK DUE TO AN INADEQUATE WELDING PROCESS.
The risk: THE I-BEAMS ON THE FRONT AXLE AND THE PANARD BRACKET ON THE REAR AXLE COULD CRACK AND BREAK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE ORIGINAL I-BEAM. ALSO, DEALERS WILL WELD THE STIFFENERS FROM THE PANARD BAR BRACKET TO THE CENTER DIFFERENTIAL OF THE REAR AXLE HOUSING. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.
MONACO COACH CORPORATIONManufacturer number R03024View on NHTSA.gov
03V267000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Jul 28, 2003
135 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, THE BATTERY CABLE THAT IS ATTACHED TO THE CIRCUIT BREAKER IS ROUTED TOO CLOSE TO THE FRAME OF THE COACH.
The risk: THIS COULD RESULT IN THE CABLE BECOMING WORN AND CREATING AN ELECTRICAL SHORT IN THE 12-VOLT SYSTEM THAT COULD DAMAGE THE BATTERY AND/OR CIRCUIT BREAKER.
The remedy: DEALERS WILL ROTATE THE EYELET ON THE CIRCUIT BREAKER TO ELIMINATE THE POSSIBILITY OF THE CABLE RUBBING ON THE FRAME. OWNER NOTIFICATION BEGAN AUGUST 22, 2003. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORP.Manufacturer number R03011View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 5, 2009

TL*THE CONTACT OWNS A 2003 HOLIDAY RAMBLER NEPTUNE. THE CONTACT STATED THAT THE EXHAUST PIPE FELL FROM THE TURBO CLAMP, WHICH CAUSED THE HANGER TO FAIL. THE FAILURE DAMAGED THE WIRING AND THE STORAGE UNIT. THE MANUFACTURER APOLOGIZED FOR THE FAILURE, BUT WOULD NOT ASSIST BECAUSE THE WARRANTY WAS EXPIRED. THE CONTACT STATED THAT IT WAS A FIRE HAZARD. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE FAILURE AND CURRENT MILEAGES WERE 34,063 UPDATED 02/10/09. *LJ THE EXHAUST PIPE FELL OUT OF THE TURBO CLAMP AND CAUSED THE HANGAR TO FAIL, DAMAGING THE WIRING, STORAGE UNTI AND FREON HOSES. UPDATED 02/10/09. *B

NHTSA ID
10253830
Incident
Sep 23, 2008
Mileage
34,063 mi
Brakes
Filed Jul 25, 2008

TL*THE CONTACT OWNS A 2003 HOLIDAY RAMBLER NEPTUNE. WHILE DRIVING 45-50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND SMELLED A BURNING ODOR. HE DROVE FIVE MORE MILES AND NOTICED SMOKE COMING FROM THE REAR DRIVER'S SIDE WHEEL. THE REAR BRAKES LOCKED. THE VEHICLE WAS JACKED UP FOR APPROXIMATELY AN HOUR UNTIL IT COOLED OFF. A TRAILER REPAIR PERSON STATED THAT THE CALIPERS HAD TO BE REPLACED ALONG WITH OTHER COMPONENTS LISTED IN NHTSA CAMPAIGN ID NUMBER 02V278000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS). THE CURRENT MILEAGE WAS 13,240 AND FAILURE MILEAGE WAS 13,105. UPDATED 09/15/08 *BF THE LEFT REAR BRAKE CALIPER HAD LOCKED UP WHICH CAUSED THE BRAKES TO OVERHEAT, DAMAGING THE ABS SENSOR, BRAKE ROTOR AND WHEEL SEALS ON THE LEFT REAR SIDE. THE CONSUMER WAS INFORMED ONLY THE FRONT BRAKES WERE INCLUDED IN THE RECALL. UPDATED 09/18/08. *JB

NHTSA ID
10235748
Incident
Jun 13, 2008
Mileage
13,105 mi
Brakes
Filed Apr 29, 2008

BRAKE FAILURE, ALL FOUR WHEELS ON 2003 HOLIDAY RAMBLER NEPTUNE, AS ACCORDING TO NHTSA#02V278000L. REPLACED ALL FOUR CALIPERS AND ONE HYDR DISC ONE BRAKE PAD 2 SEAL 2 SCOTSEAL 2GASKETS. *TR

NHTSA ID
10226093
Incident
Apr 17, 2008
Mileage
24,800 mi
Body & structure
Filed Feb 19, 2004

WHEN DRIVING AT NIGHT CONSUMER IS NOT ABLE TO SEE THE INSTRUMENTS ON THE DASHBOARD DUE TO POOR DESIGN AND THE WAY IT REFLECTS IN THE WINDOW. DEALER URGES CONSUMER NOT TO DRIVE AT NIGHT. *AK *MR

NHTSA ID
10053608
Incident
May 23, 2003
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

040318

EXTERIOR LIGHTING:TAIL LIGHTS

RESEALING OF THE TAILLIGHTS. TO INCLUDE 2003 MONACO SOCIALITE. *TT

139

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

MONACO COACH CORPORATION IS DISTRIBUTING A TECHNICAL SERVICE INFORMATION BULLETIN #139 FOR SPECIFIC 2003 CLASS A MOTORHOMES THAT REQUIRE THE INSTALLATION OF THE GENERATOR SPARK ARRESTOR. SERVICE BULLETIN AND OWNER NOTIFICATION. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Holiday Rambler Neptune by model year
YearComplaintsRecallsInvestigationsIssue Index
2011040—
2010040—
2009020—
2008110—
2007620—
2006410—
2005410—
2004520—
2003Viewing440—
2002330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.