RoadVitals

2007 Holiday Rambler Neptune

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jul 26, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 6, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2007 Holiday Rambler Neptune, most frequently naming the suspension, brakes and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension466.7%
  • Brakes116.7%
  • Other / unspecified116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V404000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Sep 6, 2007
630 units potentially affected
The defect: ON CERTAIN MOTOR HOMES EQUIPPED WITH ATWOOD SEALED BURNER RANGES, THE RANGE AND SLIDE-IN BURNER TUBES LEADING FROM THE GAS MANIFOLD TO THE BURNER HEADS HAD A DEPRESSION OR 'KINK' IN THE EXTERIOR BEND RESTRICTING PROPER AIRFLOW AND GAS MIXTURE.
The risk: THIS CONDITION COULD RESULT IN CARBON MONOXIDE POISONING.
The remedy: MONACO IS WORKING WITH ATWOOD TO HAVE THE TUBES REPLACED ON THESE RANGES. THE RECALL BEGAN ON DECEMBER 14, 2007. OWNERS MAY CONTACT ATWOOD AT 1-800-348-7418 OR MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONView on NHTSA.gov
07V016000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Jan 24, 2007
171 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, AN INCORRECT SCREW WAS USED TO INSTALL THE BLACK AND WHITE CRT BACK-UP MONITOR IN THE DASH. THE INCORRECT SCREWS ARE 1/4" LONGER THAN SPECIFIED AND MAY CONTACT A PC BOARD INSIDE THE MONITOR WHICH COULD POTENTIALLY HIT A HIGH VOLTAGE CIRCUIT ON THE PC BOARD OF APPROXIMATELY 10,000-13,000 VOLTS.
The risk: IF THE SCREW MAKES CONTACT WITH THE HIGH VOLTAGE TRACER ON THE PC BOARD AND SOMEONE WOULD TOUCH THE SCREW HEAD WHILE THE POWER IS ON, AN ELECTRICAL SHOCK COULD OCCUR CAUSING INJURY.
The remedy: DEALERS WILL INSPECT THE BACK-UP MONITOR TO VERIFY THE OPERATION OF THE MONITOR FREE OF CHARGE. IF THE MONITOR IS OPERATING PROPERLY, THE REPAIR WILL CONSIST OF REPLACING THE INCORRECT SCREW WITH THE SPECIFIED SCREW AND TESTING FOR PROPER OPERATION. IF THE MONITOR IS NOT OPERATING PROPERLY ON INITIAL INSPECTION, THE MONITOR WILL BE REPLACED USING THE CORRECT SCREW. THE RECALL BEGAN ON FEBRUARY 9, 2007. OWNERS MAY CONTACT MONACO AT 877-332-9239.
MONACO COACH CORPORATIONManufacturer number R06040View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Jul 26, 2013
Fire reported

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE XL RV EQUIPPED WITH A NORCOLD REFRIGERATOR, MODEL NUMBER: 6210IMSS. THE CONTACT STATED THAT THE REFRIGERATOR OVERHEATED AND LEAKED AMMONIA. THE AMMONIA ATE THROUGH THE PIPES AND ALMOST BECAME HOT ENOUGH TO CAUSE A FIRE. THE CONTACT WAS ABLE TO STOP THE LEAK AND PREVENT THE FIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE MODEL WAS NOT UNDER RECALL. THE FAILURE OCCURRED AT THE CONTACT'S HOME. THE REFRIGERATOR WAS BEEN REMOVED AND HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,558. UPDATED 8/19/13, *CN THE CONSUMER WAS ADVISED TO HAVE A HIGH TEMP. SWITCH INSTALLED IN THE RV. THE CONSUMER COMPLIED. HOWEVER, THE RV STILL CAUGHT ON FIRE, BUT ONLY BRIEFLY. HER HUSBAND WAS ABLE TO PUT IT OUT BEFORE ANY SEVERE DAMAGE OCCURRED.

NHTSA ID
10531939
Incident
Jul 9, 2013
Suspension
Filed Sep 24, 2012

TRAVELING ALONG RT 89 IN NEW HAMPSHIRE COULD HEAR RUMBLING NOISE AND WHEN WE GOT TO RT 4 IN VERMONT THE REAR END DROPPED AND STARTED DRAGGING ON THE ROAD. AFTER CHECKING BOTH REAR SWING ARMS SNAPPED AT THE REAR AXLE. IF THIS HAD HAPPENED WHILE DRIVING 60 - 65 MPH ON INTERSTATE RT 89 WE COULD HAVE BEEN HURT OR KILLED. AFTER CHECKING WITH ROADMASTER, NOW OWNED BUY NAVISTAR, THERE IS A NEW AND IMPROVED SWING ARM KIT THEY ARE WILLING TO SELL YOU AT $1749 PLUS SHIPPING. *TR

NHTSA ID
10476899
Incident
Sep 23, 2012
Mileage
23,712 mi
Suspension
Filed Mar 19, 2010

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE. THE CONTACT STATED THAT THE REAR LEAF SPRING ASSEMBLY BROKE OFF OF THE MOTOR HOME. HE CONTACTED THE MANUFACTURER WHO STATED THAT THIS IS THE SAME FAILURE THAT WAS RECALLED ON THE 2002-2005 MODELS. THE CAMPAIGN NUMBER IS 05V053000. THE FAILURE MILEAGE OF THE VEHICLE WAS 23632 AND THE CURRENT MILEAGE WAS 23632.

NHTSA ID
10320977
Incident
Mar 16, 2010
Mileage
23,632 mi
Suspension
Filed Dec 15, 2009

I OWN A 2007 MODEL HOLIDAY RAMBLER NEPTUNE MOTORHOME MANUFACTURED BY MONACO COACH CORPORATION. I READ A SERVICE BULLETIN IN A CAMPING MAGAZINE AND FOUND OUT THAT THE REAR TRAILING ARMS ON MY MOTORHOME WERE FAILING DUE TO INADEQUATE STRENGTH. UPON READING THIS, AND FURTHER INVESTIGATION, I DETERMINED FOR MY FAMILIES SAFETY THAT I NEEDED TO HAVE THE TRAILING ARMS REPLACED. MY MOTORHOME SHOULD STILL BE UNDER THE FACTORY CHASSIS WARRANTY, BUT BECAUSE OF BANKRUPTCY IN 2009 THEY DID NOT HAVE TO HONOR THE WARRANTY. THEREFORE THE $3,000.00+ EXPENSE FELL ONTO MY SHOULDERS. I AM VERY DISAPPOINTED THAT A COMPANY CAN JUST FILE BANKRUPTCY AND THEN JUST WALK AWAY FROM ANY BAD PROBLEMS THEY MAY HAVE HAD. FORTUNATELY, NO ONE IN MY FAMILY WAS INJURED OR WORSE BECAUSE OF SOMEONE'S STUPIDITY. I HAVE RETAINED THE OLD TRAILING ARMS IN HOPES THAT MY INSURANCE COMPANY WILL BE WILLING TO HELP WITH SOME OF THE EXPENSE. PLEASE CHECK INTO THIS SITUATION AND SEE IF ANYTHING CAN BE DONE TO HELP THE THOUSANDS OF PEOPLE THIS IS HURTING FINANCIALLY AND PROBABLY PHYSICALLY. *TR THANK YOU

NHTSA ID
10295922
Incident
Dec 14, 2009
Mileage
10,200 mi
Suspension
Filed Oct 19, 2009

TL* THE CONTACT OWNS A 2007 HOLIDAY RAMBLER NEPTUNE. WHILE DRIVING 65 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL, AND THEN THE RV BEGAN TO FISH-TAIL. THE RV WAS TAKEN TO THE DEALERSHIP AND THE TECHNICIAN CONCLUDED THAT BOTH TRAILING ARMS NEEDED TO BE REPLACED BECAUSE THEY HAD FRACTURED. THE CURRENT AND FAILURE MILEAGES WERE 20500. UPDATED 11/18/09. *LJ UPDATED 11/19/09

NHTSA ID
10289010
Incident
Aug 16, 2009
Mileage
20,500 mi
Brakes
Filed Jan 30, 2007

BRAKE PULSATION FROM 40 MPH AND ABOVE, SEVERITY INCREASES WITH SPEED, EXTENDED STOPPING DISTANCE FOR A 30,000 POUND VEHICLE. BURNING SMELL COMING FROM BRAKES WHEN STOPPED. *JB

NHTSA ID
10181079
Incident
Nov 2, 2006
Mileage
760 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSI 173

ELECTRICAL SYSTEM:WIRING

HOLIDAY RAMBLER/MONACO COACH SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2007 MONACO CAYMAN, DIPLOMAT, KNIGHT & LAPALMA DIESEL AND HOLIDAY RAMBLER AMBASSADOR, ENDEAVOR, NEPTUNE & VACATIONER DIESEL BUILT WITH CUMMINS ISB, ISC AND ISL DIESEL ENGINES MAY EXPERIENCE AN INOPERATIVE (WARNING LIGHT) ON THE DASHBOARD. CSC WAS RECEIVED. *NJ UPDATED 2/26/09. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Holiday Rambler Neptune by model year
YearComplaintsRecallsInvestigationsIssue Index
2011040—
2010040—
2009020—
2008110—
2007Viewing620—
2006410—
2005410—
2004520—
2003440—
2002330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.