RoadVitals

2002 Holiday Rambler Neptune

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 12, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 14, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Holiday Rambler Neptune, most frequently naming the brakes and electrical categories. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes266.7%
  • Electrical133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V053000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

Feb 14, 2005
2,827 units potentially affected
The defect: ON CERTAIN CLASS A MOTOR HOMES, THE SPACER PLATE UNDER THE TRAILING ARMS HAD A TRANSVERSE WELD WHICH CREATES A HEAT RISER AND CAUSE THE TRAILING ARMS TO CRACK.
The risk: THIS COULD CREATE ROUGH DRIVING CONDITIONS AND DAMAGE TO REAR SUSPENSION SYSTEM. THE DRIVER COULD LOOSE CONTROL OF THE MOTORHOME AND A CRASH COULD OCCUR WITHOUT PRIOR NOTICE.
The remedy: DEALERS WILL INSPECT THE REPLACE THE TRAILING ARMS FOR CRACKS AND REPLACING THE TRAILING ARMS AND U-BOLTS IN THE REAR SUSPENSION OF THE MOTORHOMES FREE OF CHARGE. THE RECALL BEGAN ON MARCH 29, 2005. OWNERS MAY CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R04062View on NHTSA.gov
04V038000

SUSPENSION:FRONT

Jan 28, 2004
2,156 units potentially affected
The defect: ON CERTAIN MOTORHOMES, THE I-BEAM LEAF IMITATOR IN THE FRONT AXLE SUSPENSION COULD CRACK AND BREAK DUE TO AN INADEQUATE WELDING PROCESS.
The risk: THE I-BEAMS ON THE FRONT AXLE AND THE PANARD BRACKET ON THE REAR AXLE COULD CRACK AND BREAK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE ORIGINAL I-BEAM. ALSO, DEALERS WILL WELD THE STIFFENERS FROM THE PANARD BAR BRACKET TO THE CENTER DIFFERENTIAL OF THE REAR AXLE HOUSING. OWNER NOTIFICATION BEGAN MARCH 1, 2004. OWNERS SHOULD CONTACT MONACO AT 1-877-466-6226.
MONACO COACH CORPORATIONManufacturer number R03024View on NHTSA.gov
02V278000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

Oct 22, 2002
8,581 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, THE BRAKE ASSEMBLIES EXHIBIT ELEVATED TEMPERATURES THAT CAN LEAD TO CATASTROPHIC DETERIORATION OF THE WHEEL END COMPONENTS SUCH AS BEARINGS, RACES, SPINDLES, KNUCKLES, SEALS, HUBS, ROTORS, PATCH BOLTS, CALIPERS, BRAKE PADS, AND ABS SENSORS.
The risk: THIS COULD RESULT IN LOSS OF CONTROL, AND/OR THE POTENTIAL FOR A FIRE.
The remedy: DEALERS WILL INSPECT THE FRONT AND REAR BRAKE CALIPERS FOR CORROSION AND REPLACE OR REBUILD THE CALIPERS AS NECESSARY. THE RECALL BEGAN ON AUGUST 18, 2004. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORP.Manufacturer number R02175View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jul 12, 2018
Fire reported

TL* THE CONTACT OWNS A 2002 HOLIDAY RAMBLER NEPTUNE. WHILE DRIVING 55 MPH, THE ABS WARNING INDICATOR ILLUMINATED. WHILE THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE, THERE WAS A BURNING ODOR COMING FROM THE REAR PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO LAKESIDE INTERNATIONAL TRUCKS (1008 S SYLVANIA AVE, STURTEVANT, WI 5317, (262) 884-1300) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A BURNING ODOR WAS COMING FROM THE FRONT DRIVER SIDE TIRE AND THE TEMPERATURE OF THE TIRE INCREASED TO 174 DEGREES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V278000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,200.

NHTSA ID
11110996
Incident
Jun 17, 2018
Mileage
52,200 mi
Electrical
Filed Mar 2, 2005

THE CONSUMER BELIEVES THAT THE ELECTRICAL SYSTEM IN HER 2002 HOLIDAY RAMBLER NEPTUNE CAUSED SEVERAL PROBLEMS WITH THE VEHICLE. *NM THE CONSUMER BELIEVES THAT THE ELECTRICAL SYSTEM PROBLEM MAY HAVE CAUSE SEVERAL OF THE FOLLOWING PROBLEMS WITH THE COACH. THE TORQUE CONVERTER MALFUNCTIONED, TURBO BOOST MALFUNCTIONED, CRUISE CONTROL MALFUNCTIONED, IMPROPER SHIFTING IN THE ENGINE, HEADLIGHTS MALFUNCTIONED, BACK-UP CAMERA FAILED, SEVERAL BLOWN LIGHTS, BURNING SMELL, FUEL GAUGE WAS FAULTY AND THE LOW FUEL INDICATOR LIGHT WAS NEVER CONNECTED. *NM

NHTSA ID
10113767
Incident
Mar 1, 2005
Brakes
Filed Apr 8, 2004

CONSUMER RECEIVED RECALL 02V278000 CONCERNING BRAKE ASSEMBLY FAILURE. CONSUMER HAS HAD THE RECALL NOTICE SINCE 10-11-03, AND REPAIRS WERE NOT DONE. *AK.

NHTSA ID
10066796
Incident
Mar 29, 2004

Compare model years

Complaint and recall counts across every year of this model

Holiday Rambler Neptune by model year
YearComplaintsRecallsInvestigationsIssue Index
2011040—
2010040—
2009020—
2008110—
2007620—
2006410—
2005410—
2004520—
2003440—
2002Viewing330—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.