Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 18, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 22, 2017
What this page shows
Our database holds 8 NHTSA owner-reported complaints for the 2012 Honda Accord Crosstour. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–8 of 8
Steering
Filed Jul 18, 2019
I HAVE BEEN DRIVING HONDA (ACCORD) CARS FOR OVER 40 YEARS. NOW I OWN A HONDA CROSSTOUR. GREAT CAR! I DO NOT DRIVE VERY MUCH AND ONLY LOCALLY. MY AVERAGE ANNUAL MILEAGE IS ABOUT 7,000 MILES. MY CROSSTOUR IS 7 YEARS OLD NOW AND HAS JUST REACHED 53,000 MILES. YESTERDAY I WAS TOLD THAT I I NEED A $1,600 REPAIR TO REPLACE THE "RACK AND PINION". APPARENTLY A TINY PIECE IS BROKEN ON IT. THIS IS VERY TROUBLING. EVEN THE AUTO REPAIR TOLD ME TO CONTACT HONDA AS THIS SHOULD BE UNDER WARRANTY.. MY CAR HAS ALWAYS BEEN MAINTAINED BY HONDA DEALERSHIPS. THIS PROBLEM WAS NOTED WHEN I WENT FOR AN OIL CHANGE. I CONTACTED HONDA DEALERSHIP AND WAS INFORMED THAT THE RACK AND PINION IS NOT UNDER WARRANTY AND THAT NEW PARTS ARE NOT MADE. I WOULD BE REQUIRED TO BUY A RE-FURBISHED PART. I DO NOT UNDERSTAND THIS AT ALL. I DO NOT UNDERSTAND HOW SUCH A SERIOUS PART OF THE VEHICLE, WITH ONLY LOCAL MILEAGE ON IT, CANNOT BE UNDER MANUFACTURER WARRANTY. AND, I WAS SHOCKED TO LEARN THAT ONLY "USED PARTS" ARE AVAILABLE. I AM A LOYAL HONDA CUSTOMER FOR MANY MANY YEARS. I AM A 75 YR OLD, SENIOR CITIZEN ON A LIMITED SOCIAL SECURITY INCOME. I WOULD LIKE TO HEAR BACK FROM A REPRESENTATIVE FROM HONDA'S CUSTOMER LOYALTY DEPARTMENT WHO CAN PLEASE HELP ME!
NHTSA ID
11233039
Incident
Jul 17, 2019
Other / unspecified
Filed Feb 4, 2019
MASTERCRAFT SRT TOURING M+S 225/60R18 TIRE. THE TIRE HAD BEEN ON THE CAR, BOUGHT NEW, SINCE 2014. THE CAR IS USED EVERYDAY SO IT DID NOT SIT AND DRY ROT NOR DOES THE TIRE HAVE ANY SIGNS OF DRY ROT. WIFE WAS ON INTERSTATE IN THE SLOW LANE DRIVING THE SPEED LIMIT OF 70 MPH IN A STRAIGHT LINE. SHE HAD JUST LEFT HOME WITH THE CHILDREN AND HAD DRIVEN THE CAR APPROXIMATELY 2-3 MILES WHEN THE TIRE CAME APART AT THE SIDEWALLS ON BOTH SIDES. EXAMINATION OF THE TIRE SHOWS THAT THERE WAS NOTHING THAT PUNCTURED THE TIRE NOR WAS IT GOING FLAT OR LOW ON AIR AS THERE WAS NO SENSOR INDICATING THAT IT WAS LOW ON AIR. WE DO USE NITROGEN IN THE TIRES AND THE TIRES HAD ABOUT HALF + TIRE LIFE REMAINING. THE TIRE HAS BEEN SAVED BY ME ALONG WITH THE VALVE SENSOR FOR EXAMINATION IF WARRANTED. THE VEHICLE IS AT THE TIRE STORE WAITING FOR A DIFFERENT BRAND TIRE THAT WAS ORDERED TODAY AND TO BE INSTALLED ON THE VEHICLE ON 2/5/2019. SO I DO NOT HAVE ANY DOCUMENT TO UPLOAD TODAY.
NHTSA ID
11174321
Incident
Feb 2, 2019
Mileage
75,000 mi
Powertrain (other)
Filed Nov 16, 2018
LEFT AND RIGHT TRANSAXLES WENT BAD AND STARTED VIBRATING AFTER 52K MILES ON VEHICLE VIBRATIONS FELT DURING ACCELERATION. NO VIBRATION WHILE COASTING.
NHTSA ID
11152019
Incident
Nov 11, 2018
Mileage
52,000 mi
Filed Apr 3, 2018
I WAS TRAVELING ON INTERSTATE91 IN VERMONT WHEN MY SUN ROOF EXPLODED, SHATTERING GLASS ALL OVER THE FRONT AND BACK SEATS AND FLOOR AS WELL AS COVERING ME. THE NOISE WAS DEAFENING AND I HAD NO IDEA WHAT WAS HAPPENING WHILE GOING ALONG AT A SPEED OF 69 MPH. I FEEL HONDA SHOULD HAVE BEEN RESPONSIBLE FOR THIS HAPPENING, BUT WHEN I CONTACTED THEIR CORPORATE OFFICE THEY TOLD ME THEY WAS NOTHING THEY WERE GOING TO DO TO HELP IF RAY THE COST!
NHTSA ID
11083078
Incident
Jul 19, 2017
Mileage
40,460 mi
Airbags
Filed Dec 5, 2017
TAKATA RECALL -RECEIVED NOTICE
NHTSA ID
11052506
Incident
Nov 15, 2017
Powertrain (other)
Filed Nov 3, 2017
AXELS STARTED CAUSING EXTREME VIBRATION AT APPROXIMATELY 60,000. THIS IS AN ISSUE THAT INVOLVES MOST OF THESE CARS. I MADE A CLAIM, IT HONDA SAYS ISSUE DUE TO WEAR AND TEAR. AFTER MUCH RESEARCH AND DISCUSSION WITH MY MECHANIC, IT SEEMS TO BE SOMETHING DEFECTIVE IN THE AXLE. HONDA REFUSED TO GIVE ME ANYTHING IN WRITING DENYING MY CLAIM, AND HAD MADE THE DECISION PRIOR TO SPEAKING WITH ME.
NHTSA ID
11042947
Incident
Nov 2, 2017
EngineFuel systemPowertrain (other)
Filed Oct 27, 2017
WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.
NHTSA ID
11040477
Incident
Oct 26, 2017
Mileage
109,000 mi
Airbags
Filed Sep 22, 2017
Crash reported1 injury reported
GLASS CAME OUT OF THE PASSENGER DOOR AIRBAG, BUT NO GLASS WAS BROKEN AND MY WINDOWS ARE ALL TINTED AND THIS WAS CLEAR GLASS IT WAS ALL OVER ME, IN MY EAR, SCALP ARMS AND WRISTS. I WAS HIT BY AN 18 WHEELER
NHTSA ID
11025019
Incident
Sep 11, 2017
Mileage
150,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.