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2012 Honda Accord Crosstour Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jul 18, 2019
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2012 Honda Accord Crosstour, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Powertrain (other)333.3%
  • Airbags222.2%
  • Engine111.1%
  • Fuel system111.1%
  • Other / unspecified111.1%
  • Steering111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

3
reports

From owner reports, verbatim

LEFT AND RIGHT TRANSAXLES WENT BAD AND STARTED VIBRATING AFTER 52K MILES ON VEHICLE VIBRATIONS FELT DURING ACCELERATION. NO VIBRATION WHILE COASTING.

NHTSA ID 11152019 · filed Nov 16, 2018

AXELS STARTED CAUSING EXTREME VIBRATION AT APPROXIMATELY 60,000. THIS IS AN ISSUE THAT INVOLVES MOST OF THESE CARS. I MADE A CLAIM, IT HONDA SAYS ISSUE DUE TO WEAR AND TEAR. AFTER MUCH RESEARCH AND DISCUSSION WITH MY MECHANIC, IT SEEMS TO BE SOMETHING DEFECTIVE IN THE AXLE. HONDA REFUSED TO GIVE ME ANYTHING IN WRITING DENYING MY CLAIM, AND HAD MADE THE DECISION PRIOR TO SPEAKING WITH ME.

NHTSA ID 11042947 · filed Nov 3, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

TAKATA RECALL -RECEIVED NOTICE

NHTSA ID 11052506 · filed Dec 5, 2017

GLASS CAME OUT OF THE PASSENGER DOOR AIRBAG, BUT NO GLASS WAS BROKEN AND MY WINDOWS ARE ALL TINTED AND THIS WAS CLEAR GLASS IT WAS ALL OVER ME, IN MY EAR, SCALP ARMS AND WRISTS. I WAS HIT BY AN 18 WHEELER

NHTSA ID 11025019 · filed Sep 22, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.

NHTSA ID 11040477 · filed Oct 27, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

WHILE DRIVING CAR ENGINE LIGHT CAME ON ENGINE RAN ROUGH NEXT THE TRACTION CONTROL CAME ON, WILL NOT TURN OFF. NOW AFTER CHECKING THE OIL ADDED LESS THAN A QAURT,STILL ROUGH MISFIRES.

NHTSA ID 11040477 · filed Oct 27, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

MASTERCRAFT SRT TOURING M+S 225/60R18 TIRE. THE TIRE HAD BEEN ON THE CAR, BOUGHT NEW, SINCE 2014. THE CAR IS USED EVERYDAY SO IT DID NOT SIT AND DRY ROT NOR DOES THE TIRE HAVE ANY SIGNS OF DRY ROT. WIFE WAS ON INTERSTATE IN THE SLOW LANE DRIVING THE SPEED LIMIT OF 70 MPH IN A STRAIGHT LINE. SHE HAD JUST LEFT HOME WITH THE CHILDREN AND HAD DRIVEN THE CAR APPROXIMATELY 2-3 MILES WHEN THE TIRE CAME APART AT THE SIDEWALLS ON BOTH SIDES. EXAMINATION OF THE TIRE SHOWS THAT THERE WAS NOTHING THAT PUNCTURED THE TIRE NOR WAS IT GOING FLAT OR LOW ON AIR AS THERE WAS NO SENSOR INDICATING THAT IT WAS LOW ON AIR. WE DO USE NITROGEN IN THE TIRES AND THE TIRES HAD ABOUT HALF + TIRE LIFE REMAINING. THE TIRE HAS BEEN SAVED BY ME ALONG WITH THE VALVE SENSOR FOR EXAMINATION IF WARRANTED. THE VEHICLE IS AT THE TIRE STORE WAITING FOR A DIFFERENT BRAND TIRE THAT WAS ORDERED TODAY AND TO BE INSTALLED ON THE VEHICLE ON 2/5/2019. SO I DO NOT HAVE ANY DOCUMENT TO UPLOAD TODAY.

NHTSA ID 11174321 · filed Feb 4, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

I HAVE BEEN DRIVING HONDA (ACCORD) CARS FOR OVER 40 YEARS. NOW I OWN A HONDA CROSSTOUR. GREAT CAR! I DO NOT DRIVE VERY MUCH AND ONLY LOCALLY. MY AVERAGE ANNUAL MILEAGE IS ABOUT 7,000 MILES. MY CROSSTOUR IS 7 YEARS OLD NOW AND HAS JUST REACHED 53,000 MILES. YESTERDAY I WAS TOLD THAT I I NEED A $1,600 REPAIR TO REPLACE THE "RACK AND PINION". APPARENTLY A TINY PIECE IS BROKEN ON IT. THIS IS VERY TROUBLING. EVEN THE AUTO REPAIR TOLD ME TO CONTACT HONDA AS THIS SHOULD BE UNDER WARRANTY.. MY CAR HAS ALWAYS BEEN MAINTAINED BY HONDA DEALERSHIPS. THIS PROBLEM WAS NOTED WHEN I WENT FOR AN OIL CHANGE. I CONTACTED HONDA DEALERSHIP AND WAS INFORMED THAT THE RACK AND PINION IS NOT UNDER WARRANTY AND THAT NEW PARTS ARE NOT MADE. I WOULD BE REQUIRED TO BUY A RE-FURBISHED PART. I DO NOT UNDERSTAND THIS AT ALL. I DO NOT UNDERSTAND HOW SUCH A SERIOUS PART OF THE VEHICLE, WITH ONLY LOCAL MILEAGE ON IT, CANNOT BE UNDER MANUFACTURER WARRANTY. AND, I WAS SHOCKED TO LEARN THAT ONLY "USED PARTS" ARE AVAILABLE. I AM A LOYAL HONDA CUSTOMER FOR MANY MANY YEARS. I AM A 75 YR OLD, SENIOR CITIZEN ON A LIMITED SOCIAL SECURITY INCOME. I WOULD LIKE TO HEAR BACK FROM A REPRESENTATIVE FROM HONDA'S CUSTOMER LOYALTY DEPARTMENT WHO CAN PLEASE HELP ME!

NHTSA ID 11233039 · filed Jul 18, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .