RoadVitals

2013 Honda CB500X

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 14, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 14, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 Honda CB500X, most frequently naming the airbags category. 1 safety recall has been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING

Feb 14, 2014
6,954 units potentially affected
The defect: Honda is recalling certain model year 2013 CB500 (FA, F, XA, X) and CBR500 (RA, R) motorcycles. The rocker arm shaft retaining bolts may have been manufactured incorrectly resulting in the bolts loosening during engine operation. A loose bolt will initially result in a slow leak of engine oil, but if not addressed, the bolt can come out of the cylinder head entirely.
The risk: Without a bolt, the engine will have reduced power which may result in a stall, increasing the risk of a crash.
The remedy: Honda will notify owners, and dealers will replace the rocker arm shaft retaining bolts, free of charge. The recall began on March 11, 2014. Owners may contact Honda Customer Service at 1-866-784-1870.
Honda (American Honda Motor Co.)Manufacturer number JD7View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Dec 14, 2017

RECEIVED RECALL NOTICE IN MAIL FOR AIRBAG RECALL.

NHTSA ID
11054790
Incident
Dec 14, 2017
Mileage
23,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DLR MSG - MC - R

FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

DEALER MESSAGE - PARTS ARE AVAILABLE ON OPEN ORDER FROM AUGUST 28, 2015. AHM INTENDS TO MAIL CUSTOMER LETTERS AROUND MID-SEPTEMBER, 2015 PENDING REGULATORY AGENCY APPROVALS. SAFETY RECALL: CB/CBR500 #2 INCLUDES THE AFFECTED MODELS AND VIN RANGES, REPAIR PROCEDURE, PARTS INFORMATION, AS WELL AS WARRANTY CLAIM INFORMATION.

Service Bulletin

WHEELS

Service bulletin - Honda has determined that an improper surface finish on the rocker arm shaft retaining bolts can allow them to loosen and fall out while riding.

DLR MSG - MC 201

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Dealer message - Honda is launching a SAFETY RECALL on the following models. Effective immediately, YOU MUST NOT SELL any 2013 model year CBR500R/RA, CB500F/FA, or CB500X/XA within the following affected VIN ranges until it is repaired according to the Service Bulletin repair procedure.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda CB500X by model year
YearComplaintsRecallsInvestigationsIssue Index
2021010
2020020
2019110
2015000
2014000
2013Viewing110

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.