The navigation on the civic would reset and cut out for no reason and sometimes takes a long time to come back on or it never reboots and the screen stays black until you have to turn off the car and wait and then turn it back on. My experience was I was on a trip 2 hours away and I had my family in the car. We were traveling to somewhere new. During the trip, approximately 30 minutes into the drive, the navigation went out. Screen went black and took 3 minutes to come back on with my set destination on the navigation. The 2nd time it cut out was when we were on a mountain road. There were quite a bit of twist and turns and then when I lost the navigation, there were exits I missed because I was relying on the navigation to guide me to my destination. I had to ask my wife to use the GPS on her phone so we could resume back to our destination after a bit of a detour. The navigate never came back on for the next 20 minutes until I pulled over to a nearby gas station and turned the car completely off and waited 5 minutes to turn it back on. After a long reboot, it came back on. My point is that Honda should resolve this issue because I feel like it is potentially a safety issue. I am using and relying on a system the manufacturer provided and installed into my vehicle to get me to my set destinations. It has a failure rate to the point people get lost, get frustrated and literally get distracted from actually driving to try to get it to come back on by rebooting it manually. It is not reliable and when it never comes back, that's a whole issue. It is sometimes not possible to pull over and turn my car off to reset the navigation of I am lost. Like for me, I was on a 2 lane mountain pass with no shoulders, just a guard rail and the the cliff. It just distracts you and can cause you to get lost and that can take your attention away from driving safely. Honda should be required to address this issue as this is a unreliable equipment that can leave you stranded.
- NHTSA ID
- 11701031
- Incident
- Nov 11, 2025