Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Dec 6, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 350 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Honda Civic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Dec 6, 2021
On Thursday the 2nd of December 2021 at 8:50 AM, I was driving by myself on the freeway heading to work and the hood popped up and smashed my entire windshield. I was unable to see and luckily managed to pull over to the left hand side of the road without hitting anything or anyone. I could have easily been hit by another car traveling at 70-80 miles per hour. Although glass shards hit me, I did not receive any personal injury. Stauffer Towing towed the vehicle to Caliber Collision. The windshield was replaced on Friday December 3rd by Caliber Collision in Salt Lake City. Caliber Collision also inspected the hood and related components. The hood will require replacement because the hinges were so badly damaged and I had to remove the hood so that this won't happen again. The hood latch had released and I later noticed that the metal supporting the latch is also having issues. The latch has been giving problems with opening and closing properly at times.
NHTSA ID
11442822
Incident
Dec 2, 2021
AirbagsBody & structure
Filed Mar 20, 2019
Crash reported1 injury reported
TAKATA RECALL DURING A JANUARY SNOWFALL AND FREEZE, I WAS TRAVELING IN THE MIDDLE LANE OF THE HIGHWAY AT APPROXIMATELY 50-60 MILES PER HOUR, WITH THE SPEED OF TRAFFIC. A CAR APPROXIMATELY 7-8 CAR LENGTHS AHEAD OF ME BEGAN TO BREAK AND I DID TOO. I WAS BREAKING WHEN MY CAR BEGAN TO FISHTAIL AND I WAS ABLE TO MAINTAIN CONTROL OF THE CAR FOR 2-3 SECONDS BEFORE HITTING A PATCH OF ICE AND SPINNING INTO THE HIGHWAY CONCRETE MEDIAN. MY CAR DID NOT HIT ANY OTHER VEHICLES BEFORE HITTING THE MEDIAN ON THE DRIVER SIDE FRONT AND HOOD. I ESTIMATE THAT I WAS TRAVELING OVER 40 MILES AN HOUR. THE CAR THEN SPUN AROUND AND HIT THE BACK DRIVERS SIDE AND THEN SPUN AGAIN TO FACING FORWARD. MY CONCERN IS THAT THE AIRBAGS, WHICH WERE REPLACED IN THE TAKATA RECALL A FEW YEARS AGO DID NOT GO OFF. THE CAR WAS CONSIDERED TOTALED AND WAS DONATED.
NHTSA ID
11190235
Incident
Jan 26, 2019
Mileage
140,000 mi
Body & structure
Filed Aug 3, 2017
I AND A RELATIVE HAVE A 04,03 HONDA CIVIC AND WE SEEM TO HAVE THE SAME PROBLEM. THE HOODS OF OUR CARS ARE RUSTING. I LIVE IN SAN ANTONIO, TX, AND SHE LIVES IN ATLANTA, GA. DID WE GET BAD PAINT JOBS.
NHTSA ID
11012532
Incident
Jul 1, 2016
Mileage
130,000 mi
Body & structure
Filed Dec 13, 2015
Crash reported
I WAS DRIVING IN THE LEFT LANE TO GO STRAIGHT AT AN INTERSECTION. A GENTLEMAN WHO WAS IN THE RIGHT LANE ATTEMPTED TO MOVE INTO THE LEFT LANE AND SUBSEQUENTLY HIT THE FRONT PASSENGER SIDE OF MY VEHICLE DAMAGING THE PASSENGER SIDE DOOR, FRONT FENDER AND HOOD.
NHTSA ID
10809914
Incident
Dec 13, 2015
Mileage
189,866 mi
Body & structure
Filed Jul 17, 2015
EXTERIOR PAINT IS FLAKING OFF AND IS DOWN PAST ITS CLEAR COAT. THE MOST CONCENTRATED AREA THIS IS OCCURRING/HAS OCCURRED IS ON THE OUTSIDE OF THE TRUCK LID IN ADDITION TO THE OUTSIDE ROOF OF THE CAR. I'M NOT SURE IF THIS IS ONLY OCCURRING IN CERTAIN COLORS OR WITH CERTAIN PAINT HONDA USED BUT, FIJI BLUE PEARL IS THE COLOR OF MY CIVIC AND THIS HAS BEEN AN ONGOING ISSUE SINCE AROUND 2011 AND NOW RUST IN BEGINNING TO APPEAR IN AREAS. PLEASE ADVISE.
NHTSA ID
10734698
Incident
Jul 17, 2015
Mileage
160,000 mi
Body & structure
Filed Jul 15, 2015
PAINT AND CLEAR COAT PEELING DOWN TO THE METAL. READ THERE IS A CLASS ACTION LAWSUIT AGAINST HONDA DUE TO PAINT AND CLEAR COAT ON SOME MODELS THAT INCLUDE MY CIVIC.
NHTSA ID
10734145
Incident
Jul 12, 2007
Mileage
40,000 mi
Body & structure
Filed May 18, 2014
PAINT STARTED TO FADE IN 2011 AND THIS YEAR IT HAD PROGRESSED RAPIDLY. THE WHOLE BACK HALF OF THE ROOF HAS FADED TO THE METAL AND IT'S STARTING TO ON THE TRUNK. ALSO THE CLEAR COAT IS FLAKING OFF ON THE REAR BUMPER. I'VE INVESTIGATED THIS MATTER MULTIPLE TIMES AND THE LOCAL HONDA DEALERSHIP DOES NOTHING. SO I DID SOME RESEARCH ONLINE AND COME TO FIND PUT I'M NOT THE ONLY ONE. HUNDREDS OF THOUSANDS OF HONDA OWNERS HAVE HAD THE SAME EXACT PROBLEM. I JUST WOULD LIKE TO GET THE PAINT CORRECTED THE WAY IT WAS SUPPOSED TO BE DONE WHEN I BOUGHT THE CAR BRAND NEW 10 YEARS AGO. I THOUGHT HONDAS WERE SUPPOSED TO LAST A "LIFETIME" RIGHT? NOT SIX YEARS. *JS
NHTSA ID
10592284
Incident
Apr 1, 2011
Mileage
110,000 mi
Body & structure
Filed Apr 26, 2014
1 injury reported
PASSENGER SLICED FINGER OPEN ON CHROME PLATING WHICH APPEARS TO HAVE BEGAN DELAMINATION. CHROME PLATING IS ON EXIT HANDLE INSIDE OF THE VEHICLE. *TR VERY SIMILAR TO CASE 10526049.
NHTSA ID
10585081
Incident
Jan 8, 2014
Mileage
150,000 mi
Body & structure
Filed Jul 28, 2013
PAINT BEGAN PEELING FROM SIDES OF REAR WINDOW, THEN FROM SIDE WINDOWS ON THE REAR. NOW THE ROOF PAINT IS BUBBLING. *TR
NHTSA ID
10532246
Incident
Aug 1, 2011
Mileage
40,000 mi
Body & structure
Filed Jul 22, 2013
1 injury reported
CHROME PLATING ON DRIVERS DOOR HANDLE LEVER PEELING OFF. DAUGHTER CUT HER FINGER ON SHARP PLATING WHILE OPENING DOOR. *TR
NHTSA ID
10526049
Incident
Jul 22, 2013
Mileage
126,000 mi
Body & structureSeat belts
Filed Jun 3, 2013
I NOTICED METAL BARS STICKING OUT OF THE HEADRESTS OF MY 2004 HONDA CIVIC. THESE ARE THE BARS THAT GIVE THE HEADREST ITS STRUCTURE, BUT THERE IS SUPPOSED TO BE CUSHIONING THAT PROTECTS THE BAR FROM COMING IN CONTACT WITH THE DRIVER'S OR PASSENGERS' SKULL. WHATEVER CHEAP CUSHIONING ONCE EXISTED HAS WORN AWAY AND THE BARS ARE EVEN VISIBLY PROTRUDING FROM THE HEADRESTS. I FILED A COMPLAINT WITH HONDA BUT NO ACTION WAS TAKEN. I AM TERRIFIED TO THINK OF THE POSSIBLE CONSEQUENCES THAT MIGHT BEFALL A PERSON WHO IS UNAWARE OF THE CHEAP LACK OF CUSHIONING IN THEIR HEADRESTS. ONE CAN ONLY IMAGINE WHAT WOULD HAPPEN IN A COLLISION OF ACCIDENT, OR ANY OTHER OCCURRENCE IN WHICH A PERSON'S HEAD WOULD SLAM INTO METAL BARS INSTEAD OF SAFE CUSHIONING. DEATH AND SERIOUS INJURY ARE CERTAINLY IN THE BALLPARKS OF THIS NEGLIGENCE. *TR
NHTSA ID
10514893
Incident
Feb 5, 2013
Body & structure
Filed Feb 12, 2013
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR COULD NOT BE OPENED FROM THE INTERIOR OR THE EXTERIOR OF THE VEHICLE. THE PASSENGER'S SIDE DOOR ALSO COULD NOT BE OPENED WHEN USING THE KEY. THE CONTACT WOULD HAVE TO ENTER AND EXIT THE VEHICLE THROUGH THE TRUNK. THE VEHICLE WAS TAKEN TO THE DEALER BUT DUE TO THE MILEAGE, SHE WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 215,000.
NHTSA ID
10497906
Incident
Dec 12, 2012
Mileage
215,000 mi
Body & structure
Filed Aug 18, 2012
THE CLEARCOAT HAS ENTIRELY BURNED AWAY FROM THE ROOF, HOOD AND TRUNK AND IS SPREADING TO THE SIDE PANELS RESULTING IN A MILKY, SPLOTCHY APPEARANCE. I'M NOT SURE HOW MUCH DAMAGE THIS WILL DO OR IF IT WILL SHORTEN THE LIFE OF THE VEHICLE BUT I DO KNOW IT'S UNACCEPTABLE AND IT LOOKS VERY DAMAGED. *TR
NHTSA ID
10471348
Incident
Aug 18, 2012
Mileage
64,323 mi
Body & structureSeat belts
Filed Sep 16, 2010
THE HEAD REST OF OUR 2004 HONDA CIVIC LX HAS THE METAL FRAME EXPOSED THROUGH THE FOAM. THE METAL FRAME IS EXPOSED IN BOTH HEAD RESTS OF FRONT SEATS. WE ARE IN THE PROCESS OF CHECKING TO SEE IF A RECALL HAS BEEN MADE. THE CONCERN IS IF A WRECK OCCURS, THE METAL FRAME WOULD CAUSE SEVERE HEAD TRAUMA OR EVEN DEATH. *TR
NHTSA ID
10356058
Incident
Sep 15, 2010
Mileage
130,000 mi
Body & structure
Filed Apr 19, 2010
BLUE 2004 HONDA CIVIC PAINT IS PEELING AND BLISTERING OFF THE TOP OF CAR. I HAVE SEEN MANY OTHER BLUE HONDA'S WITH THIS SAME PROBLEM. I HAVE BEEN CALLING HONDA FOR MONTHS TRYING TO GET INFO AND I WAS JUST TOLD THERE IS NO RECALL ON IT. MY AREA DEALER TOLD ME THEY WOULD GIVE ME A CREDIT FOR $600 TO PAINT THE AREAS BUT I STILL HAVE TO PAY $1000 OUT OF MY POCKET. *TR
NHTSA ID
10326462
Incident
Mar 2, 2009
Mileage
50,000 mi
Body & structure
Filed Aug 27, 2008
WATER LEAKAGE IN PASSENGER CABIN IN THE FRONT, LEFT PASSENGER SIDE FOOTWELL AREA. WHEN I BOUGHT THE CAR 4 YEARS AGO, IT WAS HARD TO CONFIRM THAT THERE WAS A LEAK AS IT COULD HAVE BEEN MELTED SNOW/ICE TRUDGED IN FROM OUTSIDE (WINTER) OR WATER TRANSFERRED IN BY SHOES (SUMMER). WHEN IT RAINED THERE WAS ALWAYS A DAMP AREA ON THE CARPET, BUT ONLY RECENTLY WHEN WE WERE EXPERIENCING HEAVY RAINFALLS WHICH CONFIRMED THERE WAS A LEAK. THE LOCAL DEALER HAS TRACED THE LEAK TO THE AREA OF THE LEFT FENDER/FIREWALL AREA WHERE THE SEAMS HAVE COME APART. I HAVE BROUGHT THE CAR IN TO THE DEALERS BODYSHOP TO ADDRESS THE PROBLEM. THEY SAID THAT THEY HAVE CORRECTED THE PROBLEM; HOWEVER IT REMAINS TO BE CONFIRMED. MILEAGE: 7,937 MILES. *TR
NHTSA ID
10239960
Incident
Jul 22, 2008
Mileage
7,937 mi
Body & structure
Filed Mar 28, 2007
I TOOK MY VEHICLE INTO A HONDA DEALERSHIP TO GET MY LEFT FENDER REPAIRED. WHEN THE FENDER WAS REMOVED, MECHANICS NOTICED THAT THE BUMPER REINFORCEMENT WAS NOT ON THE VEHICLE. THE VEHICLE IS A CERTIFIED USED VEHICLE AND WAS TO BE IN NO ACCIDENTS. I HAD TO PAY FOR THE PARTS OUT OF MY POCKET TO HAVE THE CAR UP TO HONDA STANDARDS. *JB
NHTSA ID
10186407
Incident
Mar 19, 2007
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own