RoadVitals

2004 Honda Civic Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Sep 2, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 350 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Honda Civic submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Sep 2, 2015

2004 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE SQUEALING NOISES REPAIR AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE DEALER INFORMED THE CONSUMER THE WHEEL BEARING NEEDED TO BE REPLACED AND IN ORDER TO FIX THE PROBLEM, THE TIRES NEEDED TO BE ROTATED AND THE TRANSMISSION NEEDED TO BE FLUSHED. THE CONSUMER RETURNED TO THE DEALER, BECAUSE THE NOISE WAS STILL PRESENT. THE DEALER INFORMED THE CONSUMER, SHE NEEDED TO DRIVE THE VEHICLE MORE. THE CONSUMER RETURNED TO THE DEALER SEVERAL MORE TIMES. THE DEALER THEN CLAIMED THE NOISE WAS DUE TO A LOOSE WHEEL BEARING AND IT WAS TIGHTENED. HOWEVER, THE NOISE WAS STILL PRESENT. THE CONSUMER RETURNED TO THE DEALER SIX TIMES, WITH THE SAME PROBLEM. *JB

NHTSA ID
10760555
Incident
Jan 1, 2015
Suspension
Filed Mar 19, 2015

I WISH NHTSA HAD THE AUTHORITY TO ORDER HONDA TO REPAIR FOR FREE THE LEFT TURN SIGNAL ARM AND CONTROL ARM BUSHINGS ON MY CIVIC; THE WARRANTY EXPIRED BEFORE THE PROBLEM DEVELOPED ON THE LEFT TURN SIGNAL AND HONDA CONSIDERS THE CONTROL ARM BUSHINGS AS MAINTENANCE ITEMS NOT COVERED UNDER WARRANTY; THEY ARE HARD RUBBER AND WEAR OUT AFTER A FEW YEARS--I WAS NEVER TOLD THIS AT THE TIME I BOUGHT THIS CAR! I WILL TRY TO SEND PAPERWORK TO NHTSA IN SUPPORT OF MY COMPLAINT AGAINST HONDA. I WAS ALSO STUCK WITH A $1400 REPAIR BILL AFTER THE GAS CAP LOCK STUCK AND WOULDN'T OPEN (AGAIN, AFTER THE WARRANTY EXPIRED!), NEEDING AN EMERGENCY SERVICE BECAUSE I COULD NOT GAS UP THE CAR! AGAIN, NHTSA SHOULD FINE HONDA FOR EACH INCIDENT AND ORDER THEM TO REIMBURSE ME IN FULL FOR THESE UNCALLED-FOR REPAIR BILLS! MY MAINTENANCE AND REPAIR COSTS FOR THIS CIVIC ARE FAR MORE THAN THE BOOK VALUE FOR THIS CAR. *TR

NHTSA ID
10695386
Incident
Mar 14, 2015
Driver assistanceOther / unspecifiedSteering+1 more
Filed Feb 5, 2014

WHEN I TOOK VEHICLE TO REGULAR FLUID EXCHANGE FOR 80K MILEAGE, HONDA SERVICE EXPERTS SAID, COMPLIANCE BUSH FOR THE FRONT WHEEL HAS BEEN CRACKED. THEY ALSO SAID IT IS PRETTY SERIOUS TO DRIVE AND NEED TO BE REPLACED SOON. THE LOCAL MECHANIC SHOP ARE NOT AWARE OF THESE REPAIRS. NONE OTHER VEHICLES HAS THIS KIND OF DEFECTS AND IT IS NEVER MENTIONED IN HONDA MANUAL. SIMPLE SEARCH IN THE INTERNET RESULTED NUMEROUS COMPLAINT ABOUT THIS. CONSIDERING THE PRETTY SERIOUSNESS OF THIS ISSUE, CONSIDER SAFETY FACT ON HONDA VEHICLES BASED ON THIS ISSUE. *TR

NHTSA ID
10563172
Incident
Feb 5, 2014
Mileage
82,000 mi
Suspension
Filed Apr 22, 2008

RIGHT LOWER CONTROL ARM FAILED AFTER 79,000 MILES. CAR SUDDENLY STOPPED ON CITY STREET AFTER MAKING A RIGHT HAND TURN FROM A STOP AT A STOP LIGHT. CIVIC IMMOVABLE AFTER UNEXPECTED FAILURE. TRAFFIC WAS LIGHT AND SLOW DUE TO STOP LIGHT AND MIDMORNING TRAVEL. WHAT HAPPENS AT HIGHWAY SPEED WITH THIS FAILURE? THREE WEEKS PRIOR TO FAILURE, CAR WAS SERVICED AT HONDA DEALERSHIP WHERE CAR WAS PURCHASED. OIL WAS CHANGED AND TIRES CHECKED. NO ABNORMAL TIRE WEAR WAS NOTED. THE CAR HANDLED PROPERLY WITH NO INDICATION OF MISALIGNMENT. CAR HAS BEEN ROUTINELY SERVICED. AFTER FAILURE LOWER CONTROL ARM WAS REPLACED. IT FAILED THREE INCHES FROM ONE END. IT BROKE THROUGH COMPLETELY. IT DID NOT FAIL AT A CONNECTION/WEAR POINT. THERE IS NO OTHER OBVIOUS SIGN OF DAMAGE TO THE PART. DUE TO THE FAILURE, THE CONTROL ARM, SWAY BAR, AXLE, STRUT, KNUCKLE, BEARING, AND HUB WERE REPLACED BY A HONDA DEALERSHIP FOR $2500. ALL PARTS EXCEPT AXLE ARE IN POSSESSION OF OWNER. HONDA CLAIMS NO OBVIOUS SIGN OF FACTORY DEFECT AND OUT OF WARRANTY. SERVICE DEPARTMENT KNEW OF NO TEST FOR EXISTING CONTROL ARMS TO ASSURE SAFETY. CAR IS DRIVEN ON PAVED ROADS OF REASONABLE CONDITION TO WORK IN BALTIMORE OR ON HIGHWAY. TIRES HAVE ONLY BEEN REPLACED DUE TO NORMAL WEAR. *TR

NHTSA ID
10225360
Incident
Apr 4, 2008
Mileage
79,348 mi
Suspension
Filed Jul 14, 2006

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS A STAGGERING MOTION WAS OBSERVED IN THE REAR AXLE. ON ANOTHER DAY DURING RAIN, THE VEHICLE HYDROPLANED. IT WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE VEHICLE WAS OUT OF ALIGNMENT HOWEVER AFTER ALIGNMENT PROCEDURE WAS PERFORMED THE PROBLEM PERSISTED. UPON FURTHER INSPECTION, A PROBLEM WAS DISCOVERED IN THE REAR AXLE TORSION BAR, WHICH WAS CORRECTED INSTALLING A WEDGE. AFTER THE VEHICLE WAS TAKEN TO A TIRE DEALER FOR NEW TIRES AND ALIGNMENT, IT BECAME OUT OF ALIGNMENT AGAIN. THE DEALERSHIP DETERMINED THE ALIGNMENT PERFORMED AT THE TIRE DEALER WAS DONE INCORRECTLY AND THEY PERFORMED ANOTHER ALIGNMENT.

NHTSA ID
10162399
Incident
Jul 7, 2005
Mileage
18,000 mi
BrakesDriver assistanceElectrical+3 more
Filed Jun 27, 2006

CONSUMER'S 2004 CIVIC PULLED LEFT. ACCELERATOR WOULD NOT ENGAGE WHEN DEPRESSED AND THE VEHICLE WOULD MAKE A SUDDEN JUMP. *TS THE VEHICLE WAS TAKEN TO THE DEALER BUT THE WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE CONSUMER ALSO EXPERIENCED PROBLEMS WITH THE VEHICLE'S STEREO AND GEAR SYSTEM. THE DEALER REPAIR THE LOOSE WIRE BUT THE STEREO'S SOUND IS AFFECTED WHEN THE VEHICLE HITS BUMPS IN THE ROAD. THE CONSUMER WAS TOLD THAT THE GEAR SHIFT WAS REPLACED. THE RUBBER SEAL ON THE WINDSHIELD POPPED UP. THE PAINT ON THE BACK FENDER STARTED TO FLAKE. THE BRAKE BEGAN TO MAKE NOISE EVEN AFTER THE VEHICLE WAS PARKED. *NM

NHTSA ID
10161576
Incident
Jun 1, 2006
Suspension
Filed Sep 15, 2005

2004 HONDA CIVIC DRIFTS TO THE SIDE WHILE DRIVING. ALL OF THE UNEVEN, WORN OUT TIRES WERE REPLACED AS WELL AS THE RIMS.*MR EVEN THOUGH THE TIRES AND RIMS WERE REPLACED, IT STILL DID NOT CORRECT THE PROBLEM. *JB

NHTSA ID
10137746
Incident
Sep 1, 2005
Mileage
4,000 mi
Suspension
Filed Aug 24, 2005

BALL BEARINGS ON BOTH FRONT WHEELS FAILED. CAUSED NOISE WHEN DRIVEN, WHEN VEHICLE WAS TAKEN TO THE DEALERSHIP THEY SAID THIS NORMALLY SHOULD NOT HAPPEN, IT WAS JUST A PART THAT HAPPENED TO FAIL. PAID $722.20 TO HAVE PARTS REPLACED.

NHTSA ID
10134046
Incident
Aug 24, 2005
Mileage
48,500 mi
Suspension
Filed Jun 10, 2005

PROBLEMS WITH AN OPAQUE FILM THAT DEVELOPED ON THE WINDOWS WHILE DRIVING. *MR (INSIDE OF THE WINDOWS) THE PROBLEM WAS SUGGESTED TO BE THE RESULT OF POLYMER VAPORS OUT GASSING FROM THE PLASTICS USED FOR THE VEHICLES INTERIOR. THIS FILM WOULD OBSTRUCT THE CONSUMER VISION ALMOST COMPLETELY BLINDING THE CONSUMER AT NIGHT OR DURING SUNLIGHT. HONDA SUGGESTED THAT THIS WAS NORMAL AND THERE IS NOTHING THEY COULD DO TO REMEDY THIS PROBLEM. THERE WAS ALSO A CLUNKING NOISE WHEN THE BRAKES WERE APPLIED WHILE GOING OVER BUMPS. *SC *JB

NHTSA ID
10089715
Incident
Jun 4, 2004
Mileage
3,723 mi
SuspensionTransmission
Filed May 23, 2005

ERRATIC TRANSMISSION SHIFTING. POSSIBLE LOCK-UP CONCERN. ALSO, WHILE DRIVING I HEARD A POP WHILE SHIFTING(AUTOMATIC TRANSMISSION). LEFT FRONT SQUEAKING,CLUNKING SOUND.SUSPENSION?STRUT?BUSHING? WAS TAKEN TO HONDA DEALER IN MARYLAND AND LEFT FOR A COUPLE OF DAYS ON TWO OCASSIONS AND SOUND WAS DUPLICATED WITH A TECHNICIAN ON BOARD, BUT WHEN I WENT TO PICK UP THE VEHICLE I WAS TOLD THAT SINCE IT COULD NOT BE DUPLICATED AGAIN IN THE SHOP, NOTHING WAS DONE.

NHTSA ID
10121907
Incident
Jan 19, 2005
ElectricalSuspension
Filed Apr 20, 2005

I BOUGHT MY 2004 CIVIC LX 2 DOOR, THINKING THAT I WOULD NOT HAVE THE PROBLEMS OF A USED CAR I WAS CERTAINLY WRONG. THE FIRST PROBLEM WAS THAT I NEVER RECEIVED A COPY OF OR SIGNED THE PRE DELIVERY INSPECTION CHECK LIST. I HAD MY CAR UP TO THE DEALERSHIP AT JUST OVER 3,000 MILES FOR ITS FIRST ALIGNMENT. THEN, I HAD PROBLEMS WITH THE CAR NOT STARTING. SOMETIMES IT WOULD START AND SOMETIMES IT WOULDN'T. IT DIDN'T DEPEND ON THE TEMPERATURE OUTSIDE OR THE AMOUNT OF GAS IN THE CAR. SOMETIMES WHEN IT WOULD START, IT WOULD CRANK OUT AS IF I WAS LETTING OUT THE CLUTCH TOO FAST. BUT ON MANY ATTEMPTS TO RESTART THE VEHICLE IT WOULD CRANK, BUT WOULD NEVER TURN OVER OR FIRE. HAD THE CAR UP TO THE DEALERSHIP ONCE AGAIN FOR THE STARTING PROBLEM , BUT THEY SAID SINCE THERE WEREN'T ANY ERROR CODES, THERE WAS NOTHING THAT THEY COULD DO THE CAR SEEMED FINE. MY LATEST PROBLEM; AT JUST OVER 9,000 MILES, I JUST HAD MY FRONT LEFT WHEEL BEARING REPLACED.! ONCE AGAIN MY ALIGNMENT WAS DONE. EVERYTHING HAS BEEN COVERED UNDER WARRANTY. BUT WHAT IS GOING TO GO WRONG NEXT??? I CERTAINLY WOULDN'T RECOMMEND A HONDA TO ANYONE I KNOW.*AK

NHTSA ID
10118195
Incident
Apr 19, 2005
Suspension
Filed Jan 12, 2005

THERE IS A RECURRING POPPING NOISE COMING FROM THE FRONT OF THE VEHICLE, WHICH IS CAUSING THE STEERING TO FEEL LOOSE. TOOK VEHICLE TO DEALER FOR CHECK UP AND REPAIR OF THE STRUTS FOR THE THIRD TIME.*AK

NHTSA ID
10107248
Incident
Sep 6, 2004
Powertrain (other)SteeringSuspension
Filed Aug 20, 2004

PROBLEMS WITH TRANSMISSION AND TIE ROD BOLTS WERE LOOSE.*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE THERE WAS A NOISE IN THE PASSENGER FRONT WHEEL AND THE GEARS WERE GRINDING WHEN MOVING FORM SECOND TO THIRD GEAR. THE TECHNICIAN TOLD THE CONSUMER THAT THE VEHICLE'S TIRES WERE BALD THEREFORE SHE WAS RACING THE CAR. HE WENT ON TO SAY THAT HE WOULD NOT CHECK THE TRANSMISSION UNLESS SHE AGREED TO PAY FOR IT. THE CONSUMER APPEALED THE DECISION OF THE DEALER AND CONTACTED THE MANUFACTURER. THE STRUTS WERE LOOSE ON THE RIGHT SIDE. THE TIE ROD BOLTS WERE LOOSE WHICH WAS PROBABLY THE CAUSE OF THE BALD TIRES. THE MANUFACTURER REFUSED TO HONOR THE WARRANTY FOR THE TRANSMISSION ALTHOUGH THE VEHICLE WAS ONLY SIX MONTHS OLD. *NM

NHTSA ID
10089584
Incident
Jan 1, 1901
Suspension
Filed May 10, 2004
1 injury reported

THE FRONT STRUTS OF MY VEHICLE ARE LEAKING DUE TO PREMATURE FAILURE, WHICH MAKES THE VEHICLE DIFFICULT TO CONTROL WHEN A BUMP OR SLIGHT DING IN THE ROAD IS TRAVELED OVER. WILL GET THE STRUTS REPLACED, SO THAT MY VEHICLE DOESN'T FALL APART, BUT IT'S GOING TO BE VERY . *LA

NHTSA ID
10072344
Incident
Apr 12, 2004
Mileage
65,000 mi
Suspension
Filed Nov 3, 2003

FROM THE DAY THAT CONSUMER BOUGHT THE VEHICLE THERE HAS BEEN AN ANNOYING VIBRATION IN THE STEERING WHEEL. VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THE VIBRATION WAS NORMAL. *AK

NHTSA ID
10046197
Incident
Oct 23, 2003
Mileage
500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .