2011 Honda Civic Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2011 Honda Civic, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags5125.8%
- Brakes3316.7%
- Visibility2110.6%
- Electrical147.1%
- Driver assistance126.1%
- Engine115.6%
- Body & structure105.1%
- Interior & seats94.5%
- Fuel system73.5%
- Seat belts73.5%
- Suspension52.5%
- Powertrain (other)42.0%
- Steering42.0%
- Other / unspecified42.0%
- Exterior lighting31.5%
- Tires & wheels31.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The contact owns a 2011 Honda Civic. The contact stated that while the vehicle was parked in a parking lot, the engine was powered off with the key in the ignition, and the front driver-side air bag and front driver-side air bag curtain had independently deployed. No warning lights illuminated, and there was no impact. In addition, the contact stated that her mother was sitting in the passenger seat, and the failure occurred while rolling up the front passenger-side window. The contact's mother sustained minor injuries to her left ear; however, did not seek medical attention. The local dealer was contacted; however, the failure was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
The contact owned a 2011 Honda Civic. The contact stated that while attempting to park in a parking lot, he was blinded by the sun and collided with the circular concrete base of a parking lot light on private property. The contact mentioned that the engine was revving high. The air bags did not deploy upon impact. The contact was rendered unconscious by the impact. The contact sustained a cracked sternum, rib, right shoulder, back, and hip injuries, and also aggravated a prior spine injury. The contact stated that he observed coolant leaking from the radiator on the ground under the vehicle. Medical attention was required for these injuries. A police report was not filed. The vehicle was towed to a dealer, where the vehicle was diagnosed that the radiator was destroyed and the vehicle was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
Each time I applied brakes I would hear a scraping sound in sync with a point or span of tire rotation. Then as I was attempting to stop at a red light the brakes failed. The nearest place was OR automotive and they rebuilt rear braking system yet I could hear the same scraping sound. So I carried the car to Honda dealership. They adjusted brakes $237.00 and replaced $341.00 the two rear drums. The sound remains and is magnified. They are claiming it is because e brake cables stretch. Somehow the stretching can cause entire rear brake on that side to catastrophically fail.
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS ON THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO MULTIPLE VEHICLES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED SPINE AND CHEST. THE CONTACT DID SEEK MEDICAL ATTENTION FOR HER INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A DIFFERENT LOCATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THE DRIVER'S SIDE VISOR HAS SPLIT AND JUST HANGS DOWN IN THE LINE OF VISION....I PURCHASED A NEW GENUINE HONDA VISOR AND THE SAME THING IS HAPPENING TO IT. NOW THE PASSENGER SIDE VISOR IS ALSO BEGINNING TO SPLIT. HONDA WILL NOT STAND BEHIND THEIR DEFECTIVE VISORS. IT IS NOT OVERUSED OR ABUSED IN ANY WAY. MY VEHICLE IS ALWAYS WELL MAINTANINED.
THE SUN VISOR FOR THE CAR HAS BEEN REPLACED EVERY YEAR SINCE PURCHASING THE VEHICLE, AS IT MELTS OFF IN THE SUMMER HEAT. THE VISOR WILL HANG AND BLOCK VISIBILITY FOR THE DRIVER CAUSING HAZARDOUS CONDITIONS. AFTER 7 REPLACEMENTS, THE VISOR HAS SINCE BEEN REMOVED. I AM UNABLE TO DRIVE DURING SUNRISE OR SUNSET. I WILL LIKELY HAVE TO GET RID OF THIS VEHICLE FOR THIS REASON, AS I CANNOT SAFELY DRIVE IT FOR A LARGE PORTION OF THE DAY.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Odometer Fraud. The contact purchased a 2011 Honda Civic. The contact stated that upon obtaining the vehicle history report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle's mileage was 89,000, and at the time of registration, it was discovered that the mileage was 161,158. The contact stated that there was a white substance throughout the vehicle, which was determined to be mold.
Airbag sensor light for front passenger seat has recently lit up and won’t turn off. Honda dealer said my daughter needs to replace the passenger seat weight sensor which means replacing the whole seat at $3000+ cost. Please check, thank you.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
FOR THE PAST YEAR I HAVE BEEN CALLING HONDA OF NORTH AMERICA REGARDING MY DASH FLICKERING OUT WHERE I CAN NOT SEE HOW FAST I AM DRIVING, MY ENGINE TEMPERATURE AND HOW MUCH FUEL IS LEFT IN MY CAR. ON OCTOBER 22, 2018 I FINALLY GOT IN TOUCH WITH SOMEONE AT HONDA IN THE PRESIDENT'S OFFICE WHO SAID THIS IS A SAFETY ISSUE THEY WOULD ADDRESS THE ISSUE. THEY TRANSFERRED ME TO AN AGENT WHO WAS CREATED A TICKET FOR MY COMPLAINT. THE TICKET NUMBER IS [XXX]. THEY SAID SOMEONE WOULD CONTACT ME AND THAT DIDN'T HAPPEN. WHEN I CALLED BACK IN ON TUESDAY OCTOBER 23, 2018 THEN TOLD ME THAT THEY DON'T WANT ADDRESS THIS ISSUE UNLESS I PAY FOR A HONDA DEALERSHIP TO RUN DIAGNOSTICS ON MY CAR AND I PAY FOR IT OUT OF POCKET. FOR THE DIAGNOSTICS. I KNOW I AM NOT THE ORIGINAL OWNER OF MY HONDA BUT IF HONDA ADMITTED TO ME THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED, I FEEL HONDA SHOULD ADDRESS THIS ISSUE AT NO CHARGE TO ME. PLEASE CONTACT ME BACK AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE THE VEHICLE WAS IN A DRIVE THRU LINE, IT ACCELERATED ON ITS OWN WHILE STOPPED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL AND PLACE THE VEHICLE INTO PARK TO COMPLETELY STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,600.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS SMOKE COMING FROM THE PASSENGER'S SIDE A/C VENTS. ADDITIONALLY, THERE WAS A LOUD POPPING SOUND ALSO COMING FROM THE PASSENGER'S SIDE FRONT A/C VENT. THE VEHICLE WAS PULLED OFF THE ROADWAY AND CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED AND WAS ABLE TO EXTINGUISH THE FIRE. THE PASSENGER IN THE FRONT SEAT SUSTAINED A MINOR BURN TO HER RIGHT LEG. MEDICAL ATTENTION WAS NOT SOUGHT. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IAA TOWING FACILITY IN FREDERICKSBURG, VIRGINIA. NEITHER THE LOCAL HONDA DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *BF *TR
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE THE VEHICLE WAS IN A DRIVE THRU LINE, IT ACCELERATED ON ITS OWN WHILE STOPPED. THE CONTACT HAD TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL AND PLACE THE VEHICLE INTO PARK TO COMPLETELY STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,600.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE TRUNK LID HASN'T BEEN RIGHT ALL ALONG. I CAN'T TELL YOU HOW MANY TIMES IT HAS COME DOWN AND HIT ME ON THE HEAD. NOW, THE BAR THAT KEEPS THE LID OPEN HAS SNAPPED AND THE TRUNK WILL NOT STAY OPEN BY ITSELF. IT CLOSES WITH SUCH FORCE, IT COULD REALLY INJURE A PERSON,. IT WAS PARKED IN THE GARAGE WHEN IT HAPPENED.
I BOUGHT A 2011 HONDA CIVIC COUPE. I BOUGHT IT NEW AND HAVE BEEN THE ONLY OWNER. 2 YEARS AGO THE PAINT BEGAN PEELING ON THE TRUNK. THE PEELING HAS NOW EXTENDED FROM TRUNK TO THE ROOF. THE PAINT ON THE ROOF IS ALMOST ENTIRELY PEELING. THE TRUNK HAS HUGE SPOTS WHERE IT IS PEELING. THE HOOD HAS WHITE LINES ON IT ALSO FROM PAINT FAILURE. THIS CAR NOW LOOKS RIDICULOUS AND IS EMBARRASSING TO DRIVE.HONDA ISSUED A RECALL BUT NEVER ACTUALLY ALERTED PEOPLE THAT MAY HAVE THIS PROBLEM. THEY ARE ABSOLUTELY LIABLE FOR THIS PAINT FAILURE FOR USING CHEAP PRODUCTS.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
Airbag sensor light for front passenger seat has recently lit up and won’t turn off. Honda dealer said my daughter needs to replace the passenger seat weight sensor which means replacing the whole seat at $3000+ cost. Please check, thank you.
-Two back seat belts have malfunctioned. The back driver side seat buckle has unattached from the car. The middle back seat belt came unattached from the car. It is available for inspection but have an appointment to get fixed tomorrow. -Mine and my family's safety was put at an INCREASED risk for danger. Two seat belts have malfunctioned in the back seat just from normal wear. My infant daughter rides in the back seat and I trust that the seat belts would function correctly for normal use! -I am not sure. I have an appointment with Honda dealership tomorrow. -It has not currently been inspected. -No symptoms prior and no reasonable explanation for this to happen.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I BOUGHT A 2011 HONDA CIVIC FROM A USED CAR DEALER. WHILE THE CAR IS IN MOTION OR SITTING AT STOP LIGHT WITH THE HEATER ON OR A/C ON YOU CAN SMELL RAW GAS SMELL. IT COMES AND GOES.MOST OF THE TIME YOU SMELL IT. IF YOU PUT CLIMATE CONTROL IN RETICULATION THERE IS NO SMELL OF RAW FUEL AT ALL.DEALER CANNOT FIND ANY LEAKS I CAN'T EITHER. SINCE THEY SOLD THIS TO ME AND THIS IS A HEALTH CONCERN CAN I MAKE THEM TAKE CAR BACK?
I CALLED HONDA CUSTOMER CARE AND THEY TOLD ME THAT THE PROBLEM THAT I AM EXPERIENCING IS NOT COVERED ANY LONGER UNDER THE WARRANTY. WHEN I TURNED LEFT, A CLUNKING NOISE CAN BE HEARD, AT FIRST I THOUGHT IT WAS A DRIVE AXLE. BROUGHT TO THE DEALER, CHARGED ME A DIAGNOSTIC FEE AND THEY CONFIRMED THAT IT IS NOT AN AXLE PROBLEM. THEY TOLD ME THAT IT IS A BUMP STOP PROBLEM, I HAVE TWO OLDER HONDA VEHICLES AND I DID NOT HAVE THIS PROBLEM. HONDA STRUTS ARE MEDIOCRE AND LOW IN QUALITY. THE SECOND PROBLEM THAT I HAVE IS EVAP MIL (P2422). AS PER TSB, THIS NEEDS TO BE FIXED AS WELL ON THIS SAME CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
The contact owns a 2011 Honda Civic. The contact stated that the rear passenger's side seat belt failed to buckle when the passenger was attempting to insert the seat belt. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
-Two back seat belts have malfunctioned. The back driver side seat buckle has unattached from the car. The middle back seat belt came unattached from the car. It is available for inspection but have an appointment to get fixed tomorrow. -Mine and my family's safety was put at an INCREASED risk for danger. Two seat belts have malfunctioned in the back seat just from normal wear. My infant daughter rides in the back seat and I trust that the seat belts would function correctly for normal use! -I am not sure. I have an appointment with Honda dealership tomorrow. -It has not currently been inspected. -No symptoms prior and no reasonable explanation for this to happen.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
STRUTS WORN OUT BEFORE THE END OF POWER TRAIN WARRANTY EXPIRES( 5YEARS OR 60000 MILES. THE HONDA DEALER IDENTIFIED THE PROBLEM OF WORN OUT STRUTS
I CALLED HONDA CUSTOMER CARE AND THEY TOLD ME THAT THE PROBLEM THAT I AM EXPERIENCING IS NOT COVERED ANY LONGER UNDER THE WARRANTY. WHEN I TURNED LEFT, A CLUNKING NOISE CAN BE HEARD, AT FIRST I THOUGHT IT WAS A DRIVE AXLE. BROUGHT TO THE DEALER, CHARGED ME A DIAGNOSTIC FEE AND THEY CONFIRMED THAT IT IS NOT AN AXLE PROBLEM. THEY TOLD ME THAT IT IS A BUMP STOP PROBLEM, I HAVE TWO OLDER HONDA VEHICLES AND I DID NOT HAVE THIS PROBLEM. HONDA STRUTS ARE MEDIOCRE AND LOW IN QUALITY. THE SECOND PROBLEM THAT I HAVE IS EVAP MIL (P2422). AS PER TSB, THIS NEEDS TO BE FIXED AS WELL ON THIS SAME CAR.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED AND WOULD NOT SHIFT INTO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TEST. AFTER TEST DRIVING THE VEHICLE THE DEALER COULD NOT IDENTIFY THE ISSUE. THE CONTACT STATED THE VEHICLE CONTINUED TO STALL WHILE IN THIRD GEAR. THE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. THE CONTACT WAS DRIVING 10 MPH AND ATTEMPTING A TURN WHEN THE VEHICLE STALLED AND SLIPPED OUT OF GEAR. THE CONTACT STATED THAT THE GEAR ENGAGED BACK INTO THE CORRECT POSITION INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE THE DEALER ADVISED THAT THE TRANSMISSION SLIPPING WAS A COMMON FAILURE, BUT ADVISED THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE DEALER STATED THAT THE SLIPPING WOULD OCCUR BECAUSE THE TRANSMISSION ASSUMED THAT THE VEHICLE WAS STOPPING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,500.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2011 Honda Civic. The contact stated that the vehicle was experiencing intermittent loss of power steering assist. The contact stated that the failure also occurred while attempting to make a left turn. There were no warning lights illuminated. The dealer was notified of the failure and informed the contact that the failure could be associated with the rack and pinion or the power steering unit. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE AND SMOKE EMERGED FROM THE STEERING COLUMN. THE CONTACT DISCONNECTED THE BATTERY TERMINAL BECAUSE IT WAS MELTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000. *TT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TPMS SENSORS NEED TO BE RESET BY DEALER AT $100 IN ORDER TO PUT SNOW TIRES ON THE CAR. BECAUSE OF THIS THOUSANDS OF AMERICANS INCLUDI? MYSELF FOREGO SNOW TIRES FOR ALL SEASONS. ANY TIME A NEW SET OF WHEELS WITH DIFFERENT SENSORS ARE PUT IN T HE CAR YOU MUST GO TO DEALERSHIP TO HAVE SYSTEM RESET.
WHEEL BEARING OR ITS COMPONENTS WORN OUT BEFORE THE EXPIRY OF POWER TRAIN WARRANTY 5 YEARS OR 60000 MILES. THIS IS POSING HAZARD RISK. NEED COVERAGE TO REPAIR AT THE DEALER.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2011 HONDA CIVIC. WHILE DRIVING 45 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE AND SMOKE EMERGED FROM THE STEERING COLUMN. THE CONTACT DISCONNECTED THE BATTERY TERMINAL BECAUSE IT WAS MELTING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000. *TT
MAIN HEADLIGHTS FAILED FOR A TIME PERIOD (~15 MINUTES) AT VARIOUS TIMES. HAD THE CAR FOR 2 YEARS AND PROBLEM OCCURRED AT LEAST 4 TIMES. THE LAST TIME WAS LAST WEEK WHEN THERE WAS A TERRIBLE STORM. FIRST TIME WHEN IT WAS SNOWING REALLY HARD. THE OTHER TWO TIMES THE WEATHER WAS JUST FINE, NO RAIN OR SNOW. TOOK THE VEHICLE TO THE HONDA DEALER TWICE, BUT BOTH TIMES THE DEALER SAID THEY CAN'T DO ANYTHING BECAUSE THEY CAN'T DUPLICATE THE PROBLEM. VERY DISAPPOINTED WITH HONDA. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
CONSISTENT PREMATURE AND UNEVEN TIRE WARE IS THE MAJOR PROBLEM ON THIS CAR. THE REAR TIRES STARTED VIBRATING. I TOOK THEM CARE TO A TIRE PLACE AND WAS INFORMED THAT THE TIRES WENT BACK DUE TO NON-ROTATION OF THE TIRES. THE TIRES WERE ROTATED AT 6,000 MILES, BUT WERE STILL DAMAGED. THE ORIGINAL TIRES HAD A 24,000 WARE LIFE. SUBSEQUENT TO REPLACING THE ORIGINAL TIRES, I HAVE PUT 90,000 MILE MICHELIN TIRES ON THE CARE. WITH CONSISTENT ROTATION, THE TIRES WARE OUT WITH THE WASHBOARD EFFECT BETWEEN 25,000 AND 30,000 MILES. AT 100,000 MILES, I HAVE REPLACE THE TIRE 3 TIMES WITH 90,000 MILE TIRES. *TR
FRONT BRAKES WERE WORN OUT AT 9000 MILES, AND THEN AGAIN AT 15000, AND AGAIN AT 27000. TIRES WERE WORN OUT AT 27000 MILES. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .