RoadVitals

2020 Honda Clarity Electric

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Mar 12, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2020 Honda Clarity Electric, most frequently naming the driver assistance category. 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Mar 12, 2024

While driving on freeway traffic in front of Clarity began to slow down. In reaction to this brakes were mildly applied, nothing aggressive, and the car was driven towards an open off-ramp to avoid the issue in front. At this moment the car, on its own slammed on the brakes. This created a very unsafe condition and caused following drivers to swerve off the surface of the freeway to avoid a collision with rear end of Clarity. So in short a fairly routing accident avoidance maneuver was turned into a serious and dangerous situation. We are actually concerned this will happen again and lead to an accident. We know the difference between a reasonable application of the brake assist system and what happened here.

NHTSA ID
11577021
Incident
Sep 12, 2023
Filed May 30, 2023

AC condenser has leak, covered by an extended warranty up to 10 years from purchase of car due issue with factory installed condenser. However, at 3 years old and 37356 miles the evaporator also has a leak. Honda will not fix condenser under warranty unless we pay $2,000 to fix the evaporator.

NHTSA ID
11524489
Incident
May 30, 2023
Driver assistance
Filed Sep 11, 2020

THIS NEW CAR, AT RELATIVELY LOW SPEEDS, LOSES POWER AS IF IT HAS STALLED OUT FOR A SHORT TIME. WHEN OCCURRING AS ONE IS MAKING A LEFT TURN, IT CAN BE QUITE DANGEROUS DUE TO ONCOMING TRAFFIC. I MIGHT DESCRIBE IT AS A HESITATION OF ACCELERATION BECAUSE, AS THE GAS PEDAL IS DEPRESSED, THERE IS NO RESPONSE FROM THE ENGINE. IT APPEARS TO OCCUR MORE FREQUENTLY AS THE CAR IS TURNING.

NHTSA ID
11354499
Incident
Jul 14, 2020
Mileage
100 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEATS

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

A21100B

AIR BAGS; AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEATS

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Clarity Electric by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing300—
2019311—
2018240147.2
2017101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.