RoadVitals

2017 Honda Clarity Electric

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 5, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Honda Clarity Electric, most frequently naming the brakes, electrical and steering categories. 1 NHTSA investigation names it; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Electrical133.3%
  • Steering133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesElectricalSteering
Filed Dec 5, 2017

AFTER CAR WAS CHARGED OVERNIGHT, WHILE DRIVING ON FREEWAY YELLOW WARNING LIGHT AND MESSAGE INDICATED CAR SHOULD BE TAKEN IN FOR SERVICE, AND A WARNING LIGHT THAT BATTERY WAS LOW AND WOULD TRANSITION TO LOW POWER MODE. THIS INFORMATION WAS IN CONFLICT WITH THE CHARGE INDICATOR WHICH ADVISED THAT THE VEHICLE HAD A DRIVABLE RANGE OF APPROXIMATELY 75 MILES. WHILE MANEUVERING OFF THE FREEWAY ALL POWER SYSTEMS ON THE VEHICLE FAILED. THIS WAS ON A DOWNWARD-SLOPING OFFRAMP WHERE THE FAILURE OF THE POWER ASSIST BRAKES AND STEERING MADE IT DIFFICULT TO CONTROL THE VEHICLE. VEHICLE WAS RETURNED TO DEALER 21 DAYS AGO WITH 111 MILES ON THE ODOMETER. AS OF TODAY (12/5/2017), DEALER HAS NOT BEEN ABLE TO REPAIR THE VEHICLE.

NHTSA ID
11052444
Incident
Nov 15, 2017
Mileage
111 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A18-097

ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Service Bulletin - The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.

ATS180103

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Tech line summary article - Some dealers have reported that when plugged into their Level II 240-volt charger, the vehicle won?t charge or it stops charging early. We?re aware of this issue and have it under investigation

ATS180102

POWER TRAIN; VISIBILITY

Tech Line summary article - We?re looking at an issue of the driver?s power mirror not working and/or working oddly. It?s been reported, for instance, that when adjusting the driver?s power mirror, the passenger?s power mirror may respond instead.

ATS171002

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Tech line summary article - Before you take a newly arrived vehicle for its first drive, make sure you charge the high-voltage lithium-ion battery. The vehicle leaves the factory with its battery state of charge level at a minimum. If you take the vehicle out on the street without first charging the battery, you could wind up running out of charge.

A17100D

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Servicenews article - The high-voltage lithium-ion battery in the Clarity Electric has an 8-year or 100,000-mile warranty. But unlike all of our earlier vehicles with high-voltage batteries, this one doesn?t set a DTC when the battery pack capacity value has reached the level for battery replacement under warranty.

A15060D

STEERING; STEERING: STEERING WHEEL/HANDLE BAR

Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Clarity Electric by model year
YearComplaintsRecallsInvestigationsIssue Index
2020300
2019311
2018240147.2
2017Viewing101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.