RoadVitals

2021 Honda Clarity Plug-In Hybrid

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 27, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Honda Clarity Plug-In Hybrid, most frequently naming the visibility category. 1 NHTSA investigation names it; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP22005ClosedDefect Petition

Pedestrian alert sounds

Opened Jan 27, 2023
Closed Aug 7, 2023

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

ELECTRICAL SYSTEM:PROPULSION SYSTEMLed to recall 22V063000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed May 27, 2025

Component/System that Failed: The air conditioning system in my 2021 Honda Clarity Touring Plug-in Hybrid has failed — specifically, the AC evaporator, which no longer allows the car to blow out cool air. The part is still in the vehicle and is available for inspection upon request. How Safety Was Put at Risk: What began as an inconvenience has turned into a real concern for the safety of my family and me. Without functioning air conditioning, my visibility becomes dangerously impaired when trying to defog the windshield, especially in humid or cool conditions. More alarmingly, we live in an area where summer temperatures can soar, and driving without AC quickly turns our vehicle into an unsafe environment — especially for children, elderly passengers, or anyone prone to heat-related issues. It’s frustrating and disappointing to face this kind of failure in a relatively new vehicle. A basic function like air conditioning should not carry a $2,800 repair bill just to keep your family safe and comfortable — yet here we are. Reproduction/Confirmation of the Issue: The issue has been confirmed by an authorized Honda dealership, which diagnosed the failed evaporator and quoted nearly $2,800 for repair, the majority of which is due to labor involved in reaching the part. Inspection History: The vehicle has been inspected by the dealership, and I also contacted American Honda to request assistance. They offered to cover only part of the repair, but to me, this feels insufficient given the scope of the issue and how many other owners have experienced the same thing. It feels less like a maintenance issue and more like a manufacturing flaw. Warning Signs or Symptoms: There were no warning lights or system alerts prior to failure. The AC simply began losing effectiveness and then completely stopped blowing cool air. There were no obvious indicators that the evaporator was failing until the system had already become unusable.

NHTSA ID
11663257
Incident
May 12, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

A21100B

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT; SEATS

ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.

ONLO9V07062021

VISIBILITY

Owner Notification Letter - On some 2018-21 Clarity Plug-In Hybrid models, the A/C condenser may leak refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Clarity Plug-In Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2021Viewing101
2020601
2019422155.4
20181321149.1
2017101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.