2010 Honda CR-V Body & structure Problems

The contact owns a 2010 Honda CR-V. The contact stated while the contact's mother was driving at an undisclosed speed, the vehicle was erractically shaking. The vehicle was driven to the contact's mother's residence. The contact's mother contacted an independent mechanic. The vehicle was diagnosed with a corroded trailing arm and rear suspension. The contact was informed that the trailing arm and rear suspension needed to be replaced. The vehicle was not repaired. The contact's mother stated that a recall, NHTSA Campaign Number: 23V228000 (Structure) was performed in September 2023. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11737080

Incident

Mar 11, 2026

The driver’s door lock will not lock or cycles up and down when trying to unlock the door. This is a 2010 Honda CR-V. There is a recall on the same part for the 2007 to 2009 Honda CR-V (Honda Service Bulletin 14-083). The recall needs to be extended to the 2010 Honda CR-V vehicle.

NHTSA ID

11656057

Incident

Apr 22, 2025

The rear passenger-side lower control arm mounting point on my 2010 Honda CR-V has rotted out due to severe corrosion. This has caused a loud clicking noise when driving over uneven surfaces and has compromised the structural integrity of the suspension system. The problem was confirmed by an independent mechanic, who stated that the control arm is no longer properly secured due to rust damage at the mounting point. The vehicle was also inspected by a Honda dealership, which noted frame perforation in and beyond the recall area related to NHTSA Recall No. 23V-228. Despite this, American Honda has refused to address the issue, stating that the corrosion does not fall within the defined recall area. This failure presents a significant safety risk, as the suspension could potentially detach while driving. The issue first became noticeable in mid-March 2025 when the clicking noise started and has persisted since. There were no prior warning lights or error messages. The corrosion is visible and the affected components are available for inspection upon request. The condition has been documented via dealer and mechanic reports, photographs, and video.

NHTSA ID

11653705

Incident

Mar 14, 2025

The contact owns a 2010 Honda CR-V. The contact stated while driving approximately 35 MPH, the stabili-trak warning light illuminated and turned off. The contact stated that there was an abnormal grinding and abnormal rubbing sound coming from the rear of the vehicle while making a left turn. The contact stated that the rear end was swaying to the left and right while attempting to manually correct the vehicle by turning the steering wheel. The contact stopped the vehicle and became aware that the rear passenger’s side tire was leaning at an angle into the wheel well. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the rear suspension had separated from the subframe due to extensive corrosion of the subframe and supports. The vehicle deemed unsafe to be driven by the mechanic. The vehicle was not repaired. The manufacturer was informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the recall repair had been completed in 2023 by a dealer. The contact was referred back to the dealer by the manufacturer. The failure mileage was approximately 190,000.

NHTSA ID

11626664

Incident

Nov 20, 2024

Mileage

190,000 mi

The contact owns a 2010 Honda CR-V. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 18V661000 (Air Bags), and the dealer informed the contact about NHTSA Campaign Number 23V228000 (Structure). The dealer informed the contact that the vehicle had failed an inspection and was unsafe to drive. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that a recall notification was mailed and might have been lost in transition, but no additional assistance was provided. The failure mileage was approximately 20,005.

NHTSA ID

11623412

Incident

Nov 4, 2024

Mileage

20,005 mi

The contact owns a 2010 Honda CR-V. The contact stated that while having the vehicle repaired for a non-related issue, it was discovered that there was a failure with the rear trailing arm. The contact stated that the bolts attached to the support brackets for the trailing arm had created a hole in the frame of the vehicle. The contact took the vehicle to a dealer where it was determined there was excessive corrosion to the rear trailing arm. The dealer replaced the support bracket and replaced the bolts. The contact stated that the hole in the frame had been enlarged following the recall repair of NHTSA Campaign Number: 23V228000 (Structure). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 189,168.

NHTSA ID

11586532

Incident

Oct 12, 2023

Mileage

189,168 mi

American Honda Motor Co., Inc. issued a recall for our 2010 CRV. The recall identified a flaw in the design whereby "corrosion can form in the rear frame due to the accumulation of road de-icing agents mixed with mud and water. As a result, the rear frame can deteriorate, and the rear trailing arm may fall off. A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash or injury." (NHSTA Recall Number 23V-228) After the work was performed, we were told by a representative of the dealership’s service department that the vehicle would not pass state motor vehicle safety inspection because of the work they had performed. Over the course of August, 2023 I made more than 20 attempts (15 by email and many more by phone) to reach Honda representatives to ask them to fully repair the car so that it could pass inspection, or to repurchase the vehicle per the terms of the recall notice. Honda declined, stating that "if the brace had not been installed, we would be having a different conversation" (telephone conversation with a supervisor at Honda, August 31, 2023). The work that Honda did to address this safety recall was insufficient because, although the service team at the dealership was able to install a brace on the vehicle's rear frame, the vehicle will not pass state motor vehicle inspection, according to both Honda's dealership mechanic and an assessment by an independent certified mechanic who is familiar with this vehicle. Honda’s original design of certain parts of the frame is responsible for the excessive corrosion of the rear frame which is rendering the vehicle unsafe to drive. Since American Honda Motor Co. was not able to repair the vehicle to a safe operating condition that will continue to pass state inspection, and since the vehicle is otherwise in proper, safe, working condition, the company should have offered to repurchase the vehicle. The recall "fix" is insufficient to ensure driver safety.

NHTSA ID

11576529

Incident

Aug 1, 2023

I got into an accident and another car hot me and my seat belt got tight and now won't even come out anymore and my airbags never deployed but yet show on dashport as if it did and my airbag sign now flashes and it used to be just on off without flashing...

NHTSA ID

11571341

Incident

Feb 11, 2024

Good afternoon, I'll try to keep this as brief as possible; I'm sure you can recontact me if you need additional information. This is not an incident, rather an issue related to the current recall 23V-228 for my 2010 Honda CRV. In 1/2023, the garage advised my Honda would not pass Maine State Safety Inspection due to the severe rust on the frame and where the left rear lower control arm (LCA) attached to the frame. They advised it could detach/break off, and my ability to steer safely to a stop would be affected. I took it to the Honda dealership and they confirmed it was unsafe to drive unless the rust and frame could be repaired. The dealer did not mention this was a common problem or any upcoming recalls for this issue. In 2/2023, I found a body shop that was able to repair the corrosion on the frame and the connection point for the LCA. I paid $1600, and the car passed Maine State Safety Inspection at the same garage that identified the problem. In 5/2023, I received the Honda safety recall referenced above, which states "you may be eligible for reimbursement if you paid for recall repairs out of pocket." I called the 888 # on the recall, received an email from American Honda, and replied to their email with the documents they requested, including the repair invoice. After recontacting American Honda a second time in 8/23, and a third time in 9/23, they advised they did not receive the document in 5/23, and I should resend the repair invoice. I received a call from American Honda on 10/16/2023, during which time they stated I was not eligible for reimbursement. This was due to the fact the repair invoice did not specifically state: “Trailing arm holder kit was replaced”. My case (#XXX) was closed. I read in a Part 574 Safety Recall Report, "Owners who have paid to have these repairs completed at their own expense will be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA." Do I qualify for reimbursement? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

NHTSA ID

11563636

Incident

Oct 16, 2023

The contact's daughter owns a 2010 Honda CR-V. The vehicle was taken to the local dealer for a recall repair and oil change, but the owner was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11550830

Incident

May 1, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer, who informed the contact that they could not repair the vehicle. The dealer then sent a diagnostic report with pictures to the manufacturer. The contact contacted the manufacturer, who advised that they were considering buying back the vehicle or negotiating a trade-in. The contact stated that she later followed up with the manufacturer and was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11546816

Incident

Sep 27, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11541738

Incident

Aug 15, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact took the vehicle to the local dealer, where it was deemed unsafe to drive due to the extensive corrosion. The manufacturer was informed of the failure. The failure mileage was 238,443.

NHTSA ID

11541110

Incident

Jul 20, 2023

Mileage

238,443 mi

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ID

11539453

Incident

Aug 18, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11538366

Incident

May 1, 2023

I received a recall notice in May 2023 about corrosion to the rear frame due to de-icing agents and I immediately called my local Honda dealer (AutoNation, Columbus GA). They told me they didn't have the parts or tools to fix the defect and to call back in 3 months. I called again today (8/14/23) and was told the same thing. They suggested I call around to other state-wide dealerships to look for one who was able to attend to the recall

NHTSA ID

11538363

Incident

Aug 14, 2023

The contact owns a 2010 Honda CR-V. The contact stated that while driving at slow speeds and making a turn, there was an abnormal popping sound coming from the vehicle. While reversing, there was a knocking sound coming from the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA ID

11535076

Incident

May 1, 2023

Mileage

65,000 mi

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11535038

Incident

Mar 30, 2023

Took vehicle to dealership about safety recall, and they are unable to repair the vehicle

NHTSA ID

11534849

Incident

Jul 27, 2023

My car was considered undrivable due to the corrosion recall. The delays in obtaining payment for my car are unacceptable. Honda has passed me to a third-party surrender partner, [XXX] , and they are also delinquent. Honda will not give me any contact information for [XXX] , so I am obviously frustrated. I am in the fortunate position of being able to acquire a replacement vehicle without having to wait for the payment but others may not be. So I am basically filing this complaint on behalf of others. Honda's treatment is so poor that I decided to avoid a Honda for my replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11534289

Incident

Jun 15, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11534003

Incident

Jul 24, 2023

On June 5th, 2023 my mother received a recall notice in the mail from Honda stating my, [XXX] ’s, car was recalled due to a chemical reaction causing aggressive rust to form under cars owned in the salt states. My car was manufactured and driven in New York prior to my ownership falling into the recalls category. I had previously had to pay out of pocket for a new catalytic converter and an oil pan that had been worn down by the rust referred to in this recall. I still have the receipts that state both parts were worn away by rust and needed to be replaced. I made an appointment with my local Honda dealership for June 8th, 2023 at which all they did was inspect my car and confirmed the rear frame was rusted to an unsafe point and needed to be replaced so they ordered the necessary parts. I came back to the dealership when the part came in on June 16th, after driving an unsafe car for a week. They worked on my car for over three hours to then inform me my car was impossible to fix due to such an intense case of rust that spread to the entirety of the underside of my car. The Honda dealership employees informed me that they would send the proof my vehicle could not be repaired to the appropriate parties and sent me on my way with no further information. After 3 weeks of no contact from anyone at Honda, I have had to commute to work in unsafe driving conditions because I am only [XXX] and can not rent a car. I called the Honda customer service number (800)9991009 and the customer service operator informed me my case hadn’t even been started. I then created a case #, and I[XXXX] was told my case would be reviewed and someone would contact me. I have called two times to get in contact with my case worker to be told she is unavailable and to leave a message. I am forced to continue driving my unsafe vehicle and have been unable to get in contact with anyone who can help me. It has now been a month and a half and I am forced to drive long distances in an unsafe car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

NHTSA ID

11533000

Incident

Jun 8, 2023

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The vehicle was taken to the dealer where a support brace was installed on the vehicle. After the repair, the contact noticed that the vehicle did not maneuver or perform the same after the recall repair. The vehicle was taken back to the dealer and the contact was informed that the struts needed to be replaced due to the brace not properly fitting onto the subframe. The manufacturer was notified of the failure and a complaint was filed. No additional assistance was offered. The vehicle had was not yet repaired. The failure mileage was approximately 119,000.

NHTSA ID

11529299

Incident

May 31, 2023

Mileage

119,000 mi

The contact owns a 2010 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11526562

Incident

Mar 30, 2023

I have contacted several Honda dealers in the last month re recall # 23V-228. All have indicated that they do not have the parts available (support brace) to complete this recall, that the parts are on "back order" from Honda, and that they have no ETA on when they may be able to complete the recall. Please consider this a formal complaint against American Honda Motor Company for failing to complete the above-referenced recall within a "reasonable period of time. (60 days)."

NHTSA ID

11526008

Incident

May 25, 2023