Passenger seat has several spots where it has burned through. Unable to heat seat because of this.
- NHTSA ID
- 11605326
- Incident
- Jul 1, 2020
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2014 Honda CR-V submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Passenger seat has several spots where it has burned through. Unable to heat seat because of this.
Noticed one day that passenger seat had burn marks. Have smelt on occasion what seemed to be burning smells in the past. Don’t use the seat heater there since that was noticed. This is a danger.
The contact owns a 2014 Honda CR-V. The contact stated while parked and attempting to open the rear lift gate, the lift gate failed to open. The contact stated while depressing the button on the rear hatch handle in cold weather, the lift gate failed to open. The contact stated that the vehicle was taken to the dealer who was unable to diagnose the failure as they were attempting to diagnose the failure in a warm shop. The contact stated that the rear lift gate electrical mechanism in the handle was replaced; however, the failure recurred in cold weather. The vehicle was then taken to an independent mechanic who replaced the lift gate electrical mechanism a second time. The contact stated that the failure persisted in cold weather. The manufacturer was not notified of the failure. The approximate failure mileage was unknown.
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT THE LIFTGATE LATCH MECHANISM MALFUNCTIONED AND THE LIFTGATE DOOR COULD NOT BE OPENED. THE CONTACT INDICATED THAT THE FAILURE OCCURRED WHEN THE OUTSIDE TEMPERATURE WAS VERY COLD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND BEND HONDA (2225 NE HWY 20, BEND, OR) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
2014 HONDA, CRV, AWD VIN#[XXX] PURCHASE ' NOV.7 2013 OWNER:[XXX]. PROBLEM DESCRIPTION: PROBLEM: DRIVER SEAT HEIGHT ADJUSTMENT WHEN SET DOES NOT HOLD POSITION WHEN DRIVING. SEAT WILL GO ALL THE WAY DOWN WHEN I DRIVE AND THE VISION TO SEE FORWARD IS UNABLE TO JUDGE OVER FRONT OF THE CAR UNTIL THE HANDLE IS ADJUSTED AND PUMPED UP AGAIN. FAILURES AND REPAIRS: FAILURE: SEAT TO HOLD POSITION WHEN SET. START DATE OF PROBLEM WAS THE DAY I BROUGHT IT HOME (PURCHASE DATE). ATTEMPTS MADE FOR REPAIRS - 4 TIMES BROUGHT TO DEALER SERVICE DEPT. NAPLETON ON 95TH ST. OAKLAWN IL. THEY CLAIM THEY PUT IN SEAT FRAME STILL DOES NOT WORK. GIVES EXCUSES CAR IS STILL UNDER WARRANTEE AND CAR. *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHILE DRIVING AT AN UNKNOWN SPEED, THE MANUAL FRONT DRIVER SIDE SEAT HEIGHT ADJUSTMENT WOULD LOWER ERRONEOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
THE DESIGN IS DETRIMENTAL TO A SHORT PERSON'S (62 INCH & UNDER) SAFETY. THE STARRING DOES NOT GO DOWN FAR ENOUGH FOR THE DRIVER TO SEE THE ROAD. ALSO THE DRIVER SEAT IS TILTED AWAY FROM STARRING WHEEL. THE HEADLIGHT BEAM ENDS BEFORE THE DRIVER CAN SEE THE ROAD. I COMPLAINED BUT THEY DID NOT TAKE ANY ACTION TO EVEN CHECK. IF THE STARRING WHEEL CAN BE PUSHED FURTHER DOWN AND THE LENGTH OF THE HEADLIGHT BEAM COULD BE EXTENDED FURTHER THE DRIVER WOULD NOT SEE A DARK ROAD AHEAD OF HIM/HER. IT IS A CRASH WAITING TO HAPPEN. PLEASE REVIEW THIS . I WILL BE GLAD TO ANSWER ANY QUESTIONS. HONDA, AS USUAL, DOES NOT ADMIT AND FIX THE SAFETY ISSUES BROUGHT TO THEM.
THIS IS THE MOST UNCOMFORTABLE CAR I HAVE EVER DRIVEN. THE FRONT SEAT CANNOT BE ADJUSTED TO MY COMFORT....IT DOES NOT STAY UP...I NEED TO SIT HIGH AND IT IS IMPOSSBLE TO MAKE IT STAY UP BECAUSE OF WHERE THE LEVER TO ADJUST IT IS. I REALLY DO NOT LIKE THE CAR AT ALL, BUT THE MOST ANNOYING THING IS NOT BEING ABLE TO SEE OVER THE STEERING WHEEL. I HAVE HAVE BEEN BACK TO MY DEALERSHIP AND THEY JUST BLEW IT OFF...NOT THIER PROBLEM...I WOULD THINK THERE SHOULD BE SOMETHING THAT COULD BE DONE. IT IS ROUGH RIDING WHICH I THINK IS BECAUSE OF THE TIRES ON THE CAR WHICH I CANNOT AFFORD TO REPLACE...I HAVE 16,000 UNHAPPY MILES ON THE CAR. THE CAR WAS PUCHAED NEW IN 2013...IT IS A 2014.
THE HEADREST IN THE VEHICLE IS ANGLED TOO FAR FORWARD AT THE TOP TO BE COMFORTABLE FOR PEOPLE WHO HAVE TO SIT STRAIGHT UP IN THE SEAT! THE ANGLE ON THE HEADREST SHOULD BE ADJUSTABLE FOR THOSE WHO HAVE TO SIT STRAIGHT UP. AS DESIGNED, IT IS FAR MORE COMFORTABLE TO EITHER REMOVE THE HEADREST OR TURN IT AROUND BACKWARDS. BOTH OF WHICH WOULD LEAD TO SEVERE HEAD AND NECK INJURIES IN A REAR END COLLISION. *TR
THE HEADRESTS ARE TOTALLY UNCOMFORTABLE IN MY NEW CR-V. I'VE HAD TO PURCHASE A LUMBAR SUPPORT & NECK REST (PILLOW), IN AN ATTEMPT TO SOLVE THE HORRIBLE DESIGN OF THE SEAT/HEADREST. IT'S TILTED TOO FAR FORWARD & IF I ATTEMPT TO REST MY BACK INTO THE SEAT, MY HEAD IS BENT FORWARD. NO ADJUSTMENT IS ABLE TO FIX THE PROBLEM; IT ONLY GOES UP & DOWN. THE CHEVY TRAVERSE (WHICH I RENTED A FEW MONTHS AGO) HAS A PERFECT HEADREST. I WAS ABLE TO ADJUST IT UP/DOWN & BACKWARD/FORWARD! *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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