2014 Honda CR-V Visibility Problems

My 2014 Honda CRV 's entire sunroof glass shattered while parked in the sun. You can see from the images I've attached below that was no impact or other cause Please let me know what steps I can take to have the Honda dealership service department repair and address this issue. As of now, the shattered glass has not fallen into the car but I'm scared that it will anytime. I can feel the sharp edges of the glass as I run my finger on the glass. Thank you for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11748490

Incident

Jul 4, 2026

The heat on the driver side blows cold air. The windshield on winter does not defrost completely due to cold air on that side it is the heater core that is blocked for the driver side. Passenger side has no issue with heat. I’ve been informed that this is a heater core issue and needs to be flushed and have build up removed on heater core. My vehicle has only 40,000 miles.

NHTSA ID

11493870

Incident

Nov 10, 2022

When it gets cold the windshield washer system freezes and no fluid will come out. I have used fluid certified to -32C and other additives and nothing helps. This seems to be a common problem on CRV of this year and others. Driving at highway speeds and suddenly getting a dirty window from splash back and then not being able to clean it and loose forward visibility is very dangerous.

NHTSA ID

11455406

Incident

Feb 23, 2022

Driver side 's air vent heat vent is not working properly. During winter, the windshield is not fully warm and hard to do defrost. According to Honda, they recognized the issue of heator core and had issued a service bulletin about the issues of heater core problem to remove clogging. It should be recalled to fix the issue rather than making the owner replacing the expensive part. Thank you.

NHTSA ID

11439567

Incident

Nov 6, 2021

WINDSHIELD DEFROSTER DOES NOT WORK WHEN FIRST STARTING VEHICLE AND WHEN CAR IDLING. DANGEROUS BECAUSE NO VISIBILITY IN COLD CONDITIONS. ALSO, NO HEAT ON DRIVER'S SIDE. HONDA RELEASED SERVICE BULLETIN 14-063 SO THEY KNOW ABOUT THIS ISSUE BUT HAVE DONE NOTHING TO REPAIR. I JUST PAID THE DEALER $618 TO HAVE THE HEATER CORE FLUSHED 3 TIMES BUT THERE IS NO GUARANTEE THAT THE ISSUE WILL NOT RETURN. VERY DANGEROUS IF DRIVING IN COLD, ICY CONDITIONS WITH LOW VISIBILITY AND RELYING ON DEFROSTER TO FUNCTION.

NHTSA ID

11396373

Incident

Jan 6, 2021

Mileage

37,500 mi

THE HEAT DOESN'T WORK ON THE DRIVERS SIDE, JUST BLOWS COLD AIR WHILE THE PASSENGER SIDE IS WORKING PERFECTLY!

NHTSA ID

11390576

Incident

Dec 1, 2020

Mileage

70,000 mi

WINDSHIELD WASHER CAME APART AND FAILED TO WORK. WASHER MOTOR WILL NOT RUN.ALLOWING WIPER BLADE S TO DAMAGE TO WIND SHIELD AND BACK WINDOW. BOTH MOVING AND STATIONARY..NO PHOTO

NHTSA ID

11389717

Incident

Jan 22, 2021

Mileage

43,366 mi

DRIVING HOME FROM WORK ON THE FREEWAY DURING A BAD STORM THE DEFROSTER WAS BLOWING COLD AIR ON THE WINDSHIELD AND IT COMPLETELY ICED OVER. I COULD NOT SEE. NOT TO MENTION-- I WAS FREEZING COLD. THE PASSENGER SIDE WAS BLOWING HEAT, HOWEVER ALL VENTS ON THE DRIVER SIDE WERE BLOWING COLD AIR. I TOOK MY CAR TO A HONDA DEALER. WITHOUT EVEN LOOKING AT IT, THEY SEEMED TO KNOW EXACTLY WHAT WAS WRONG AND TOLD ME IT WAS $330 TO REPAIR. I TOOK IT TO AN INDEPENDENT MECHANIC WHO CHARGED ME $172 TO FLUSH OUT THE HEATER CORE. THE MECHANIC ALSO TOLD ME IT WOULD PROBABLY HAPPEN AGAIN.

NHTSA ID

11383058

Incident

Dec 11, 2020

Mileage

112,000 mi

LOW HEAT FROM DRIVERS SIDE WHICH CAUSES THE WINDSHIELD NOT TO DEFROST IN THE WINTER. ALSO COLD INSIDE CAR. HONDA IS AWARE OF THIS AND PUT OUT SERVICE BULLETIN #14-063. SAYS HEATER CORE PARTLY CLOGS REDUCING HEAT TO DRIVERS SIDE. THIS PROBLEM HAPPENS WHEN CAR IS STATIONARY OR IN MOTION. THIS IS A SAFETY ISSUE THAT SHOULD BE RECALLED TO FIX THE PROBLEM. *TR

NHTSA ID

11337070

Incident

Oct 1, 2019

Mileage

28,000 mi

THE DEFROSTER BLOWS ONLY COLD AIR ON THE DRIVER'S SIDE. IT IS STILL WARM/HOT ON THE PASSENGER SIDE. I LIVE IN THE NORTHEAST AND WHEN YOU CAN'T SEE OUT THE WINDSHIELD TO DRIVE IT BECOMES A SERIOUS PROBLEM. DURING THE WINTER THE CAR IS BASICALLY UNDRIVEABLE UNLESS YOU LET THE ENTIRE INTERIOR WARM UP FOR 20-30 MINUTES, NOT EXACTLY THE FUEL FUEL EFFICIENCY I WAS LOOKING FOR IN A HONDA VEHICLE

NHTSA ID

11287816

Incident

Dec 8, 2019

Mileage

80,000 mi

THE HEATER-DEFROSTER DOES NOT WORK IN THE WINTER. THE WINDSHIELD STARTS TO FROST OVER ON THE DRIVERS SIDE MAKING VISIBILITY VERY POOR. THIS HAPPENS AT ANY SPEED OR DRIVING SITUATION. THIS VEHICLE HAS ONLY 31,000 MILES ON IT. AFTER DOING RESEARCH, I FOUND ON THE HONDA FORUM THAT THIS IS A VERY COMMON COMPLAINT WITH THIS YEAR OF CR-V. MANY COMPLAINTS HAD LESS MILEAGE THAN MY CR-V. HONDA KNOWS ABOUT THE PROBLEM BUT WILL NOT RECALL THIS VEHICLE. NOT BEING ABLE TO SEE THROUGH THE WINDSHIELD WHILE DRIVING IS A SAFETY HAZARD!!!

NHTSA ID

11193519

Incident

Mar 26, 2019

Mileage

31,000 mi

HEATER CORE KEEPS CLOGGING CAUSING ONLY COLD AIR TO BLOW ON DRIVER SIDE

NHTSA ID

11186395

Incident

Feb 20, 2019

A KNOWN TSB SHOWS THAT HONDA IS AWARE THAT ISSUES WITH THE RADIATOR/HEATER CORE IS CAUSING DRIVERS SIDE HEAT TO BE CONSIDERABLY LESS THAN THE PASSENGER SIDE. THIS INADEQUATE HEAT SUPPLY TO THE DRIVERS SIDE CAUSES ICE TO EASILY ACCUMULATE AND STICK TO THE DRIVERS SIDE WINDSHIELD IN VIRTUALLY ANY WEATHER CONDITIONS BELOW 20 DEGREES FARENHEIT. THIS CAUSES MUCH CONCERN FOR VISIBILITY AND VARYING PRECIPITATION AND TEMPERATURES CAN MAKE VISIBILITY VIRTUALLY IMPOSSIBLE. HONDA NEEDS TO RECOGNIZE THEIR FAULTY COMPONENTS AND RECALL THESE PARTS IN ORDER TO IMPROVE DEFROSTING ABILITIES AND MAKE OUR ROADWAYS SAFER. THIS VEHICLE HAS HAD MANAUFACTURERS TSB PERFORMED ON THE HEATER CORE TWICE WITH ISSUES STILL ARISING TODAY ONLY 20K MILES IN.

NHTSA ID

11181425

Incident

Feb 19, 2019

Mileage

17,000 mi

CORROSION FROM THE RADIATOR BUILDS UP IN THE HEATER CORE AND CAUSES THE DRIVERS SIDE DEFROST TO BE INSUFFICIENT. IN WEATHER BELOW 25 DEGREES, ICE EASILY FORMS ON THE WINDSHIELD AND THE DEFROST CAN'T KEEP UP BECAUSE IT ISN'T WARM ENOUGH. VEHICLE HAS HAD HEATER CORE FLUSH MULTIPLE TIMES. IT'S TIME TO REALIZE THAT COMPONENTS ARE FAILED AND NEED ANSWERS. THE PROPER FUNCTIONING OF THE DEFROST IS ESSENTIAL IN SAFE DRIVING.

NHTSA ID

11181419

Incident

Feb 20, 2019

Mileage

17,000 mi

THE DRIVER SIDE HEAT VENT BLOWS OUT COLD AIR IN MY 2014 HONDA CRV. THIS IS A KNOWN ISSUE TO HONDA AND THEY HAVE NOT DONE A RECALL. THIS COLD AIR CAUSES THE WINDOWS TO NOT DEFROST AND, THEREFORE, DIFFICULT TO SEE IN CERTAIN WEATHER CONDITIONS. I HAVE HAD THE HEATER CORE FLUSHED ONCE AND THE ISSUE CAME BACK WITHIN 15,000 MILES. IT IS A RECURRING ISSUE THAT SHOULD BE RECALLED AS IT IS UNSAFE DRIVING WITH FROSTED WINDOWS DUE TO NO HEAT.

NHTSA ID

11174677

Incident

Feb 5, 2019

THE DRIVER'S SIDE AIR VENT BLOWS COLD AIR OUT OF THE VENTS AND TOWARDS THE WINDSHIELD. THUS, I AM UNABLE TO PROPERLY DEFROST MY FRONT WINDSHIELD ON MY 2014 HONDA CRV, CAUSING A POSSIBLE SAFETY HAZARD. HONDA KNOWS ABOUT THIS PROBLEM AND HAS ISSUED TSB #14-063 TO FIX THIS PROBLEM, BUT YET REFUSES TO DO ANY SORT OF RECALL. THE TSB CALLS FOR A FLUSH OF THE HEATER CORE WITH CLR AND THEN THAT SHOULD FIX THE PROBLEM UNTIL THE HEATER CORE GETS PLUGGED AGAIN. TO ME THIS IS A DESIGN/SAFETY PROBLEM THAT NEEDS TO BE ADDRESSED ASAP. THIS HAPPENS WHENEVER THE HEAT IS ON AND THE CAR IS AT OPERATING TEMPERATURES.

NHTSA ID

11173455

Incident

Jan 12, 2019

Mileage

105,000 mi

NO HEAT DRIVERS SIDE.... WINDSHIELD ICES UP AND IT IS AN ISSUE. HEATER CORE ISSUE.

NHTSA ID

11161329

Incident

Dec 14, 2018

Mileage

31,500 mi

DRVERS SIDE FLOOR VENTS AND FRT VENTS AND DEFOGER BLOWES COOL AIR PASSENGERSIDE VENTS ALL BLOW HOT AIR. AC OPERATES OK HEAT IN WINTER IS PROBLEM. THERE IS A TECH BUL. OUT FOR REPAIR DUE TO HEATER CORE CLOGING UP. HONDA WILL NOT HONOR WARRENTY AND IS FOR 2012 -2014 HONDA CRV'S TECH BUL 14-063. THEY WILL NOT PAY FOR THE FLUSH $400. CAR HAS 30,000MILES AND IS 4YRS OLD. THEY SAY IT IS NOT A SAFETY ISSUE, I CANNOT BELIVE DEFROSTING DRIVERS SIDE WINDOW IS NOT A SAFETY ISSUE!!!! I EVEN HAVE 100,000MILE EXT HONDA CARE WARRENTY WHICH I PAYED $2000 FOR.

NHTSA ID

11156011

Incident

Nov 1, 2018

Mileage

30,000 mi

DRIVING ON THE FREEWAY DURING A SNOW STORM THE HEATER WAS BLOWING COLD AIR ON THE DRIVERS SIDE. THE WINDSHIELD ICED OVER AND I COULD NOT SEE.

NHTSA ID

11074615

Incident

Jan 2, 2018

Mileage

49,000 mi

SUMMER 2016, DRIVING AT HIGHWAY SPEED, THE CLOSED SUNROOF "EXPLODED", VIOLENTLY SHAKING THE CAR. UPON INSPECTION, THE REMAINING GLASS WAS BOWED OUTWARD, AND THE CLOSED SUN SHADE HAD NO DAMAGE. THERE WAS ALSO NO NEARBY OVERPASS, OR MUCH TRAFFIC - IN OTHER-WORDS, SO EVIDENCE THAT A ROCK OR OTHER PROJECTILE BROKE THE SUNROOF FROM THE OUTSIDE GOING INWARDS

NHTSA ID

11057643

Incident

Jul 15, 2016

Mileage

26,000 mi

THE FRONT WINDSHIELD WIPER DRAGS WATER ACROSS THE WINDSHIELD ON THE DRIVERS SIDE DURING THE RETURN SWIPE FROM THE SIDE OF THE WINDSHIELD BACK TO CENTER, OBSTRUCTING MY VIEW WHEN DRIVING. THE HARDER IT RAINS, THE WORSE THE OBSTRUCTION IS. I'VE TAKEN VIDEO WITH MY PHONE AND GIVEN IT TO THE DEALER. THEY CHANGED OUT THE WIPER BLADE IN CASE THAT WAS THE PROBLEM, BUT IT CONTINUES. IT IS VERY BAD DURING HEAVIER RAINS AND WHEN DRIVING AT FASTER SPEEDS. IT SEEMS TO BE WORSE AT DRIVING SPEEDS OVER 40 MILES PER HOUR. IT HAPPENS GOING STRAIGHT AND ON TURNS. IT STARTED WHEN THE CAR WAS BRAND NEW, BUT I JUST LEARNED ABOUT THIS SITE WHILE FOLLOWING UP ON A RECALL NOTICE I RECENTLY RECEIVED IN THE MAIL.

NHTSA ID

11055864

Incident

Dec 1, 2013

TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS IN RAINY WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE ON THE LOW OR INTERMITTENT SETTINGS. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED OR DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

NHTSA ID

10916398

Incident

May 15, 2016

Mileage

28,000 mi

THIS CAR ONLY HAS ONE ADJUSTMENT FOR BOTH THE HIGH AND LOW HEADLIGHTS. CURRENTLY THE LOW BEAMS ARE ADEQUATE WHEN USING FACTORY SETTING. WHEN HIGH BEAMS ARE SELECTED, THE NEAR VISION OF THE ROAD IS LOST AND THE HIGH BEAMS SHINE TOO HIGH. IF ADJUSTMENT IS MADE TO LOWER THE HIGH BEAM SO THAT IT PROVIDES DISTANCE VISION AND ROAD VISION THEN IT LOWERS THE LOW BEAM VISION OF THE ROAD TO A FEW FEET IN FRONT OF THE CAR. BOTH CONDITIONS ARE A SAFETY ISSUE FOR ME. ONLY AN UNACCEPTABLE COMPROMISE OF THE HEIGHT ADJUSTMENT MUST BE MADE TO HAVE SOME USE OF BOTH HIGH AND LOW BEAMS. I TOOK THE CAR BACK TO THE DEALER AND THEY SAID THE LIGHTS WERE WITHIN SPECS AFTER SHINNING THE LIGHTS ON TO THE GARAGE DOOR WITH IT CLOSED. NOT VERY SCIENTIFIC METHOD FOR ADJUSTING THE LIGHT SETTINGS AND LEAVES A LOT OF ROOM FOR ERROR. MY ONLY CHOICE IS TO DRIVE WITH BOTH SETTINGS BEING A COMPROMISE. ALL THE CARS I HAVE OWNED FOR THE PAST 55 YEARS HAVE HAD ADJUSTMENTS FOR BOTH. I CAN ONLY ASSUME HONDA FELT IT AN ACCEPTABLE SAFETY RISK AND MONEY SAVER FOR THEM FOR DRIVERS TO ONLY HAVE ONE ADJUSTMENT FOR THE HEADLIGHTS. I AM ATTACHING THE SERVICE REPORT FROM TODAYS VISIT TO MY DEALER.

NHTSA ID

10861237

Incident

Apr 25, 2016

Mileage

7,621 mi

TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 60 MPH, A LOUD POPPING NOISE SUDDENLY CAME FROM THE ROOF AREA OF THE VEHICLE. THE DRIVER DISCOVERED THAT THE GLASS SUN ROOF EXPLODED FROM THE INSIDE OUTWARD. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID

10693897

Incident

Mar 11, 2015

Mileage

13,000 mi

2014 HONDA CRV: IN FEB 2015 WINDSHIELD WIPERS MOSTLY DO NOT WORK AT ALL OR THEY WORK INTERMITTENTLY IN COLD WEATHER...ESPECIALLY DANGEROUS AND FRIGHTENING WHEN THEY STOPPED DURING SEVERAL SNOWSTORMS ALLOWING NO VISIBILITY. AFTER MAKING A LONG DRIVE TO FORT WAYNE DON AYRES ( AND TRYING TO FIND A DAY WHEN BOTH WIPERS AND I WERE NOT WORKING AND THAT IT WAS NOT SNOWING ON THE INTERSTATE) THE WIPERS STARTED WORKING AGAIN AFTER THE CRV WAS DRIVEN INTO THEIR GARAGE. HAD TO BRING IT BACK WHEN WIPERS NOT WORKING, WE WERE TOLD. IN THE MEANTIME CRV WAS NOT SAFE TO DRIVE IN SNOWSTORMS. ON SECOND VISIT THEY DISCOVERED THAT THE MOTOR ON THE WIPERS HAD TO BE REPLACED. A LITTLE NUISANCE PROBLEM TO THEM BUT VERY FRIGHTENING TO ME WHEN DRIVING BLIND IN SNOWSTORMS. LUCKY NOT TO HAVE HAD A WRECK OR EVEN A STROKE FROM THE FRUSTRATION OF SPENDING SO MUCH MONEY ON A VEHICLE TO STAY SAFE IN WINTER WEATHER...ONLY TO HAVE NONFUNCTIONAL WIPERS THAT MAKE IT UNDEPENDABLE IN WINTER WEATHER. HOPE THIS WILL BE HELPFUL TO SOMEONE. *TR

NHTSA ID

10692394

Incident

Mar 5, 2015

Mileage

7,500 mi