2013 Honda CR-Z Owner Complaints

Front driver side axle rusted and snapped in half - in line with safety recalls #20V769 & #20V770. Currently, it is available for inspection. I am hoping to begin repairs within the next 3 days. I will save the defective parts and take photos for inspection, upon request. This occurred from a complete stop, turning onto an extremely busy highway. I was able roll into the middle lane to avoid collision. My vehicle was disabled in the middle lane for roughly an hour. I exited my vehicle and stood on the side of the road while I waited for a tow truck to arrive. Due to the high traffic, it was unsafe (for other motorists) for my vehicle to remain in the center lane for more than a moment and I was unsafe inside the vehicle. The only indication leading up to the incident was a dull thud followed by immediate loss of accelleration, while legally crossing lanes. There was a near collision from oncoming traffic; fortunately my vehicle was visible and oncoming traffic came to a stop, allowing me to slowly coast into the middle lane. No warning lamps, lights, or messages. The vehicle was inspected by a Honda dealer, the rusted and snapped axle was confirmed by a tehnician. This exact incident is covered under two different Honda recalls but the model of my vehicle is not covered. The Honda CR-Z is a lesser known model no longer in production, no doubt the reason it is not included. My vehicle falls under all other guidelines exactly; i.e., model year, registered state, nature of the failure.

NHTSA ID

11529329

Incident

Jun 26, 2023

Check airbag light came on. Went to Honda dealership for diagnostic. Was informed that entire SRS unit is defective and needs replaced. This unit controls the entire airbag system. I was given a repair invoice and was told I was liable to pay. Honda manufacturer will NOT pay for this. This is a safety defect and I need to report this.

NHTSA ID

11525626

Incident

Jun 6, 2023

The contact owns a 2013 Honda CR-Z. The contact stated while driving 45 MPH, the air bag warning light inadvertently illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the SRS unit. The contact was informed that the SRS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that SRS units degrade over time. The contact was provided a case number. The failure mileage was 100,400. The dealership stated that the contact would be liable to pay for the repairs.

NHTSA ID

11525581

Incident

May 15, 2023

Mileage

100,400 mi

IN THE ACCIDENT AIRBAG FRACTURED MY FOREHEAD IN 3 PLACES BROKE MY NOSE,L WAS HOSPITALIZED 2 DAYS

NHTSA ID

11034487

Incident

Feb 10, 2015

Mileage

11,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA CR-Z. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10972188

Incident

Feb 13, 2017

2013 CRV DOES NOT START AFTER BEING PARKED O ERNIGHT, FOR AN HOUR, FOR A COUPLE OF HOURS, AND JUST TODAY FOR ABOUT 10 MINUTES. THIS HAS BEEN HAPPENING EVERY 2-3 WEEKS STARTING NOVEMBER 2016. EACH TIME REQUIRES JUMPSTART AND ON TWO OCCASIONS TOOK IT TO AUTOZONE TO CHECK BATTERY LIFE AND EACH TIME HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE BATTERY. 2013 CRV WITH 25,700 MILES. ASIDE FROM DRIVING AROUND WITH JUMPER CABLES WHAT CAN I DO NOW THAT MY 3 YEAR WARRANTY IS DONE?

NHTSA ID

10957139

Incident

Feb 26, 2017

Mileage

25,700 mi

TAKATA RECALL THE FIRST SAFETY RECALL LETTER WAS DISTRIBUTED IN MARCH. THE DEALER WAS CONTACTED IN JUNE, AS PARTS WERE TO BE AVAILABLE IN SUMMER OF 2016. THE DEALER STATED THAT I WOULD BE CALLED WHEN THE PARTS HAD ARRIVED. I CALLED AGAIN IN AUGUST TO CHECK ON THE STATUS OF THE PARTS, ONLY TO DISCOVER THEY HAD NOT EVEN BEEN ORDERED. I ORDERED THE PARTS AGAIN AND NOW MUST WAIT 'TWO WEEKS TO THREE MONTHS' FOR THE PARTS TO ARRIVE. I FEEL THAT THE DEALER HAS FAILED TO REMEDY THIS LIFE-THREATENING DEFECT IN MY VEHICLE, WITHOUT CHARGE, WITHIN A REASONABLE TIME PERIOD (60 DAYS FROM FIRST CONTACT WITH THE DEALER FOR A REPAIR APPOINTMENT). CONSIDERING THE SERIOUS NATURE OF THIS SAFETY RECALL, ANYTHING THAT CAN BE DONE TO EXPEDITE THIS PROCESS WOULD BE APPRECIATED.

NHTSA ID

10897655

Incident

Aug 22, 2016

Mileage

34,000 mi

TAKATA RECALL. I CONTACTED THE DEALER THE DAY AFTER I RECEIVED THE RECALL IN THE MAIL. MARCH 25 OF 2016. I STILL HAVE NOT RECEIVED A REPLACEMENT AIRBAG FOR MY VEHICLE.

NHTSA ID

10893731

Incident

Mar 25, 2016

I HAVE BEEN WAITING AND WAITING FOR A RECALL STATUS UPDATE, HAS BEEN INCOMPLETE SINCE ABOUT APRIL 2016.

NHTSA ID

10893676

Incident

Aug 6, 2016

TAKATA RECALL , HONDA STATES THE PARTS ARE NOT AVAILABLE YET TO COMPLY WITH THE RECALL. I HAVE REQUESTED A LOANER VEHICLE FROM THE PHONE NUMBER PROVIDED 888-234-2138. THEY PREVIOUSLY TOOK MY INFORMATION AND SAID SOMEONE WOULD CONTACT ME. NO ONE HAS.

NHTSA ID

10883541

Incident

Jul 6, 2016

Mileage

32,300 mi

TAKATA RECALL LAST WEEK WE WERE NOTIFIED THAT OUR CAR HAS BEEN AFFECTED BY THE TAKATA AIR BAG RECALL. UP UNTIL THAT TIME OUR VIN NUMBER WAS NOT LISTED AS HAVING BEEN AFFECTED. AS OF THE END OF MARCH 2016, WE ARE TOLD IT NOW IS. WE ARE NO LONGER ABLE TO DRIVE OUR VEHICLE AND HAVE BEEN GIVEN A LOANER CAR, FOR THE 'NEXT FEW MONTHS' WHILE OUR HONDA DEALER, HERE IN FLORIDA, GETS THE REPLACEMENT AIR BAG. WE ARE BEING TOLD THEY 'HOPE TO BE ABLE TO REPLACE THIS BY THE END OF THE SUMMER.' WE ASKED, WHEN BEING TOLD WE MUST SIGN A LIABILITY WAIVER (IN ORDER TO GET THE LOANER CAR) ABOUT JUST TRADING IN THE CAR. THE DEALER TOLD US, NO ' BECAUSE THEY COULD NOT SELL IT, REPAIR IT, AND DID NOT HAVE ROOM TO STORE IT ON THEIR LOT ' SO, IT IS NOW STORED IN OUR DRIVEWAY ' USELESS TO US, EVEN THOUGH WE ARE PAYING MONTHLY. I HAVE SOME CONCERNS TOO OVER OUR 'FREE' RENTAL CAR REPLACEMENT. OUR HONDA CRZ IS A HYBRID VEHICLE AND WITH OUR DRIVING WE AVERAGE 42.2 MILES PER GALLON. HONDA IS USING ENTERPRISE CAR RENTAL FOR THE LOANER CARS. ENTERPRISE DOES NOT CARRY HYBRID VEHICLES IN THIS MARKET (TAMPA BAY.) THE 'COMPARABLE' REPLACEMENT VEHICLE WE WERE GIVEN IS A NISSAN SENTRA AND WE ARE GETTING ABOUT 28 MILES PER GALLON. SO, WE GET 14.2 MILES LESS, PER GALLON, IN OUR DRIVING. OUR 'FREE' CAR REPLACEMENT IS COSTING US ABOUT $100 A MONTH. I MIGHT ADD TOO, THAT WE RECENTLY PLACED NEW TIRES ON OUR CRZ, FOR JUST UNDER $1,000. NOW THOSE TIRES SIT, UNMOVED IN THE FLORIDA SUN FOR THE NEXT FEW MONTHS, PUTTING THEM AT A HIGH RISK OF DEVELOPING FLAT SPOTS AND US AT HAVING TO SPEND ANOTHER POTENTIAL $1,000! IF THE CAR IS FIXED WHEN THEY THINK IT 'MIGHT' BE FIXED, WE WOULD HAVE SPENT OVER $400 IN ADDITIONAL FUEL COSTS ALONE, NOT TO MENTION OUR ADDED TIME ON ADDITIONAL TRIPS TO THE GAS STATION AND THE POTENTIAL LOSS OF THE FOUR NEW TIRES!

NHTSA ID

10860892

Incident

Apr 20, 2016

Mileage

31,000 mi