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2013 Honda Crosstour

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
49
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 27, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 49 NHTSA owner-reported complaints for the 2013 Honda Crosstour, most frequently naming the steering, driver assistance and powertrain (other) categories. 3 safety recalls have been issued covering this model year; and 59 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering2138.9%
  • Driver assistance916.7%
  • Powertrain (other)611.1%
  • Brakes59.3%
  • Engine59.3%
  • Electrical59.3%
  • Visibility11.9%
  • Fuel system11.9%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V502000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 27, 2019
9,555 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Honda (American Honda Motor Co.)Manufacturer number F5F, Q5EView on NHTSA.gov
19V378000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

May 16, 2019
19,138 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
The risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
The remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Honda (American Honda Motor Co.)Manufacturer number M4O, P4R, T4Q, W4PView on NHTSA.gov
18V661000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Sep 27, 2018
1,355,406 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
Honda (American Honda Motor Co.)Manufacturer number M2J, S2KView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 49
Brakes
Filed Jul 23, 2026

ABS Module failure causing anti-lock braking and tractional control issues due to known manufacturing defect with failed solder connections

NHTSA ID
11752537
Incident
Jul 3, 2024
Steering
Filed Dec 6, 2025

Complaint Summary: Steering system failure remains unresolved after Honda warranty repair. Complete loss of electric power steering. Complaint Details: I experienced a sudden and complete loss of electric power steering on my 2013 Honda Crosstour V6. The EPS warning light illuminated, steering effort increased drastically, and vehicle control at low speeds became difficult and unsafe. The vehicle was brought to a Honda dealership, which replaced the EPS control unit under Honda’s warranty extension 19-036. However, after the repair, the power steering is still completely inoperative. The same original diagnostic trouble code (DTC 32-09) returned immediately, showing that the underlying defect was never resolved. The dealership now claims the EPS steering gearbox has failed and quoted approximately $5,000, even though the failure began before the control unit replacement and the EPS system remains non-functional after the warranty repair. This appears to be an incomplete or incorrect repair of a safety-critical steering system. The vehicle continues to have zero steering assist at all times, causing significantly increased steering effort, especially at low speeds and during parking maneuvers. This creates an ongoing safety risk to the myself and others on the road. Loss of power steering after a warranty repair suggests a potential defect trend or misdiagnosis involving the EPS system. I am requesting that NHTSA review this incident for possible safety implications affecting steering reliability.

NHTSA ID
11703384
Incident
Dec 1, 2025
Powertrain (other)Steering
Filed Aug 15, 2024

As I was driving out of the parking garage I could not turn the wheel of my vehicle and almost hit a cement pillar. A light popped on that had a steering wheel and a exclamation mark. This message had never popped up before. I looked in my owners manual and found it was the power steering sign. I thought my vehicle needed power steering fluid but found out it was automatic. I took it to the dealership and they stated I need a steering rack.

NHTSA ID
11608868
Incident
Jul 29, 2024
Driver assistance
Filed Jul 28, 2024

The car says FCW system fail as well as ABS and LDW lights came on. The car looses power as it drives and lags. I got a diagnostic done on the car at autozone says VSA solenoid valve malfunction code 123-11 and 121-11. These problem started the 100,000 mile plus range

NHTSA ID
11604939
Incident
Jul 27, 2024
BrakesDriver assistance
Filed May 9, 2024

The FCW, LDW, ABS, and the traction control lights came on a couple of days after I had brand new factory brakes and rotors put on. I took it to the dealership and they told me this has been a known issue with the Crosstours for a while that I needed to replace the ABS modulator. Upon my research they were correct, Honda has been aware of this issue for a few years but has yet to do a recall. This is an widespread problem that puts everyone in danger.

NHTSA ID
11587938
Incident
Apr 29, 2024
BrakesDriver assistance
Filed Oct 6, 2023

All warning lights came on-LDW/ABS/VSA/FCW at first around 7/25/23 . Called Honda service-told to bring it in for diagnostic check. Then on 7/27/23 power steering went out-had car towed in to dealer-they fixed/replaced EPS Control unit under extended warranty extension 19-036. They diagnosed the electrical systems -said it needed VSA Modulator ($2222.36 prepaid)-and said safe to drive. That was at 54,947 miles on the car-after a couple of weeks, the ‘BRAKE LIGHT’ warning light came on -at first intermittently-then every time-then intermittently again. Called dealership-said -yes-that’s normal, that it happened to other Honda Crosstours an Honda Accords! They said ‘ should be safe to drive’ —???? Would you feel safe to driving this vehicle? Looked online -found article on the VSA Modulator-many Honda Crosstours and Accords had this same problem-saw a picture on why this modulator needed to be replaced-the ‘DESIGN FLAW’ was at the connection where it connected to the circuit board -solder broke, because too much pressure at connection when it plugged in ( vertically plugged in) This should be fixed under extended warranty like the power steering control unt— How or why the ‘brake warning light’ is unexplained, but it’s it a safety issue not knowing? If the brakes fail and someone is injured, minor or fatally, ‘who’s responsible’ -or ‘liable’-the driver or the manufacturer??????? My crosstour still awaiting VSA Modulator after two and a half months!! Issue: 1. Safe to drive 2. Who should pay 3.Who’s responsibility? (Liability)

NHTSA ID
11548676
Incident
Jul 28, 2023
Brakes
Filed Sep 3, 2023

ABS, brake light on dashboard. Malfunctioning ABS solenoid valve. Brakes locking up.

NHTSA ID
11542338
Incident
Aug 31, 2023
Driver assistance
Filed Aug 28, 2023

ABS modulator failure warning lights: "Brakes", "ABS", "LDW", "FCW", "System Failure", "Traction Control"

NHTSA ID
11541141
Incident
Aug 22, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A07-030

EQUIPMENT:APPLIANCE:AIR CONDITIONER

"Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye"

A20-016

AIR BAGS

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

ONL6E108212019

STEERING

Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the EPS indicator blinks with no diagnostic trouble codes (DTCs) stored, or the EPS indicator comes on steady with at least one of the following DTCs stored: DTC 32-09, DTC 32-08, or DTC 61-04.

19-003-1

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)

A19-036

STEERING

Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the vehicle is not moving, and either the EPS indicator blinks with no DTCs, or the EPS indicator comes on steady with DTC 32-09 (motor current correlation), DTC 32-08 (EPS control unit internal circuit [current sensor]), or DTC 61-04 (motor harness malfunction). The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

DORE5C4S09

SUSPENSION

This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Crosstour by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000—
2015263055.1
2014313048.6
2013Viewing493045.6
2012324058.4
2011210—
2010221042.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.