Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 182 NHTSA owner-reported complaints for the 2002 Honda GL1800. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 182 · page 1 of 8
I recently found a problem with a motorcycle tire that the tread appears to be coming lose from the casing. It has several blisters in the center of the tire t 63v date of manufacture is 01/22 the mileage is approximately 16,000
TL* THE CONTACT OWNS A 2002 HONDA GL1800 (GOLDWING) MOTORCYCLE. WHILE DRIVING 25 MPH, THE REAR BRAKES FAILED. THE CONTACT PULLED OVER AND HAD THE BIKE TOWED TO HIS RESIDENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN DEALER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT REPAIRED THE REAR MASTER BRAKE CYLINDER SUB-ASSEMBLY HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
TL* THE CONTACT OWNS A 2002 HONDA GL1800 (GOLDWING) MOTORCYCLE. THE CONTACT STATED THAT THERE WAS A CRACK ON THE RIGHT SIDE OF THE FRAME WHERE AN ALUMINUM TUBE ENTERED INTO THE MAINFRAME. THE DEALER (FRED CUMMINGS MOTORSPORTS, 2211 CHESTER AVE, BAKERSFIELD, CA 93301, (661) 324-9695) STATED THERE WERE NO RECALLS AND DID NOT ASSIST. THE MANUFACTURER HAD A RECORDED MESSAGE STATING THAT THERE WERE NO RECALLS. THE CONTACT EMAILED THE MANUFACTURER'S WEBSITE AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 186,000.
HAVE A 2002 HONDA GOLDWING NEVER HADE ANY PROBLUMS AT ALL
MY F1 LIGHT CAME ON WHILE DRIVING. SINCE MY GOLDWING IS A CONVERSION TO A TRIKE, THE KICKSTAND WAS FIXED AND IS INOPERABLE. ON THE PUBLIC HIGHWAY, TRIKE WAS RUNNING VERY ROUGH AND SMELLED OF A VERY LEAN FUEL MIXTURE AND STALLING AT EVERY TRAFFIC LIGHT AND HAD TO BE RESTARTED. A VERY UNSAFE CONDITION. I TOOK IT TO MY LICENSED HONDA MECHANIC AND HE KNEW IMMEDIATELY THAT IT WAS THE COMPUTER. HE STATED IF I WOULD HAVE DRIVEN IT IN THAT CONDITION THE CATALYTIC CONVERTER WOULD HAVE MELTED AND REALLY CAUSED PROBLEMS. ANOTHER UNSAFE CONDITION. MY MECHANIC SAID IT WAS A PROBLEM WITH THE LOCATION OF THE O2 SENSOR BEING PLACED TOO FAR BACK IN THE EXHAUST IN 2001-2005 MODELS. THE PROBLEM WAS FIXED BY HONDA IN 2006 AND FOLLOWING. THE COMPUTER AND INSTALLATION COST $997.23 AND THE PROBLEM SHOULD HAVE BEEN SUBJECT OF A RECALL. HONDA APPARENTLY KNEW IT BUT DIDN'T DO ANYTHING ABOUT IT.
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING. WHILE DRIVING 65 MPH, THE CONSUMER STRUCK A SMALL OBJECT IN THE ROAD AND A POP WAS HEARD. THE DEALER DIAGNOSED THAT THE WELDS FRACTURED IN SEVERAL DIFFERENT PLACES AND NEEDED TO BE REPLACED. THE MOTORCYCLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V027000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,950. UPDATED 01/04/17*LJ UPDATED 01/05/17.*JB
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING MOTORCYCLE. THE CONTACT STATED THAT BRAKE FLUID LEAKED ONTO THE GROUND FROM THE REAR MASTER CYLINDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MASTER CYLINDER WAS REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V700000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE DEALER REFUSED TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING EQUIPPED WITH A 2015 RALLY WAGON PRL. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE AXLE FOR THE TRAILER FRACTURED AND THE TIRES DETACHED. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE MATERIAL USED WAS DEFECTIVE. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING MOTORCYCLE. THE CONTACT NOTICED THAT THERE WAS A HUGE CRACK ON THE LEFT SIDE OF THE MOTORCYCLE UNDER THE PASSENGER SIDE FOOT REST. THE CONTACT WAS CONCERNED THAT IF DRIVING OVER A ROAD BUMP, THE CRACK WOULD PROCEED TO SPREAD AND CAUSE A SEVERE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INSPECTED THE VEHICLE AND STATED THAT THE SUB-FRAME NEEDED TO BE REPLACED. THE FAILURE AND THE CURRENT MILEAGE WAS 72,000. UPDATED 04/11/12 *BF UPDATED 05/10/12
TL* THE CONTACT OWNS A 2002 HONDA GOLDWING MOTORCYCLE. THE CONTACT WAS DRIVING APPROXIMATELY 30-37 MPH WHEN THE VEHICLE BEGAN TO VIOLENTLY SHAKE IN THE FRONT END. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE STEERING BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BUSHINGS. THE FAILURE RECURRED A FEW MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
2002 GOLDWING GL1800 BROKEN FRAME ON THE BOTTOM OR THE REAR FRAME TUBES CAN RESULT IN SEPARATION AND THE REAR OF THE BIKE WILL COME OFF INCLUDING DRIVER, PASSENGER,SADDLEBAGS AND REAR TRUNK! HONDA WILL DO NOTHING TO FIX IT! IF THE DAMAGE GOES UNSEEN BY A TECH THE OWNER WILL NEVER KNOW THE FRAME IS BROKEN BECAUSE IT IS NOT IN HONDAS RECALL OF THE WELDED CENTERSTAND AREA. THE REPLACEMENT FRAMES HAVE GUSSETTES WELDED IN THE AFFECTED AREAS, SO HONDA KNOWS THERE IS A PROBLEM. AFFECTED FRAMES ARE IN 2001-2004 HONDA GL1800 MOTORCYCLES AND WAS UPDATED IN LETTER 2004 MODELS! HONDA SERVICE REP VIRTUALLA SAYS TOO BAD! *TR
THE REAR BRAKING SYSTEM ON THE MOTORCYCLE HAS COMPLETELY FAILED THREE TIMES SINCE APRIL 18, 2009. WHEN THE REAR BRAKE PEDAL IS DEPRESSED, IT QUICKLY SINKS DOWN, AND THE BRAKING SYSTEM DOES NOTHING TO SLOW OR STOP THE MOTORCYCLE. A HONDA DEALERSHIP WAS FIRST NOTIFIED OF PROBLEM ON APRIL 19, 2009. THE MASTER CYLINDER FOR THE REAR BRAKING SYSTEM WAS REPLACED UNDER WARRANTY, AND THE MOTORCYCLE WAS RETURNED TO ME AS 'REPAIRED' ON MAY 8, 2009. THE REAR BRAKING SYSTEM FAILED FOR THE SECOND TIME, 72 DAYS AFTER BEING 'REPAIRED', ON JULY 19, 2009 WHEN I WAS 500 MILES FROM HOME. THE MOTORCYCLE WAS RETURNED TO SAME HONDA DEALERSHIP FOR REPAIR ON JULY 21, 2009. I CONTACTED AMERICAN HONDA CUSTOMER SUPPORT ABOUT THIS ISSUE ON AUGUST 7, 2009, AND A CASE WAS OPENED. A DISTRICT SERVICE MANAGER FROM HONDA WORKED WITH THE HONDA DEALERSHIP ON THIS ISSUE. THE REAR MASTER CYLINDER WAS REPLACED FOR A SECOND TIME, AND A PROPORTIONAL CONTROL VALVE WAS ALSO REPLACED. THE MOTORCYCLE WAS AGAIN DETERMINED TO BE 'REPAIRED', AND WAS RETURNED TO ME ON AUGUST 21, 2009. THE REAR BRAKING SYSTEM FAILED FOR THE THIRD TIME, 45 DAYS AFTER BEING 'REPAIRED', ON OCTOBER 5, 2009, THIS TIME WHILE I WAS RIDING THE MOTORCYCLE. AMERICAN HONDA CUSTOMER SUPPORT, AS WELL AS THE HONDA DEALERSHIP, WERE NOTIFIED OF THE THIRD FAILURE ON OCTOBER 6, 2009. I HAVE REQUESTED OF HONDA CUSTOMER SUPPORT THAT THE HONDA DISTRICT SERVICE MANAGER BE NOTIFIED OF THIS ISSUE, AND THAT HE BE INVOLVED AGAIN. AMERICAN HONDA HAS REQUESTED THAT I RETURN THE MOTORCYCLE TO THE SAME HONDA DEALERSHIP THAT WORKED ON IT THE FIRST TWO TIMES. THIS IS A SAFETY CONCERN, WHICH COULD EASILY LEAD TO A CRASH AND INJURY. *TR
TL*THE CONTACT OWNS A 2002 HONDA GL1800 MOTORCYCLE. WHILE TRAVELING 14 MPH, THE MOTORCYCLE WOULD OVERHEAT AND SHUT OFF. THE DEALER STATED THAT THE ECM WAS FAILING. THE ESTIMATED REPAIR COST WAS $1,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE MOTORCYCLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 19,000 AND CURRENT MILEAGE WAS 21,000.
CRACKED MOTORCYCLE FRAME ON 2002 GL1800A : LOCATION OF CRACK: DIRECTLY UNDER SADDLE CONSEQUENCES: MOTORCYCLE UNSAFE TO RIDE. *TR
UPON INSPECTION, THE REAR FRAME TUBES HAVE CRACKED ON BOTH SIDES OF MY '02 HONDA GL1800 BIKE. THE TUBES HAVE NOT COMPLETELY SEPARATED YET, BUT THE CRACKS EXTEND ABOUT 1/3 AROUND THE TUBE BEGINNING AT THE WELD AREA. BIKE-HANDLING IRREGULARITY HAS BEEN REPORTED BY OTHERS WITH THIS FAILURE WHEN THE CRACKS HAVE OPENED FURTHER. *TR
TL*THE CONTACT OWNS A 2002 HONDA GOLDWING. THE CONTACT STATED THAT THE TRANSMISSION JUMPED OUT OF FIFTH GEAR ON ITS OWN AND GRINDS. THE VEHICLE STRUCK A CURB AND THE CONTACT LOST CONTROL. THE DEALER STATED THAT THERE WERE NO PREVIOUS FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 22,177.
STARTED MOTORCYCLE AS NORMAL WENT IN REVERSE THEN TO DESTINATION, COULD NOT SHUT BIKE DOWN EVEN WITH KILL SWITCH. CAUSED ME TO DUMP THE BIKE WITH ME ON IT MOTORCYCLE IS A 2002 HONDA GOLDWING 1800. PURCHASED IN 2001, NO OTHER DRIVERS. *TR
DISCOVERED FRAME CRACK ON MY 2002 HONDA GL 1800. THE CRACK IS LOCATED BEHIND THE LEFT PASSENGER FOOT REST AND BELOW THE BATTERY. THE 2002 GOLDWING HAS 105,000 MILES AND IS NORMALLY RIDDEN TWO UP. THE BIKE HAS NEVER BEEN IN AN ACCIDENT. THE BIKE IS CURRENTLY AT THE HONDA DEALER WAITING FOR AMERICAN HONDA TO OK REPLACING THE FRAME. *TR
TL*THE CONTACT OWNS A 2002 HONDA GOLDWING GL 1800. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD DOES NOT ADJUST AND LOCKS IN AN UPWARD POSITION. THE FAILURE REDUCES THE CONTACTS VISIBILITY. THE DEALER REPAIRED THE BODY ADJUSTER, CAM B ADJUSTER, CAM A ADJUSTER, CIR-CLIP, AND THE HOLDER ADJUSTER; HOWEVER, THE FAILURE RECURRED A YEAR LATER. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CAM B AND CAM A ADJUSTERS FAILED AGAIN AND THEY DISABLED THE CENTER LOCK. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 52,000 AND CURRENT MILEAGE WAS 62,000. UPDATED 02-19-08 *BF THE CONSUMER STATED THE WINDSHIELD IS DESIGNED TO ADJUST UP AND DOWN A FEW INCHES. THE ADJUSTMENT PROCEDURES "TO LOWER: MOVE THE WINDSHIELD UP TO THE UPPER MARK, LOWER IT ALL THE WAY, THEN RAISE TO THE DESIRED POSITION". THE CONSUMER STATED THE FAILURE OCCURRED WHEN WINDSHIELD MOVED TO THE UPPER MARK AND LOCKED IN THAT POSITION. THE FIRST FAILURE OCCURRED AT ABOUT 53,000 AND THE SECOND WAS 61,000. UPDATED 02/19/08 *TR
MY MOTORCYCLE WAS SUBJECT TO THE JUNE 2003 ENGINE COOLING CAMPAIGN WHICH INCLUDED REPLACEMENT OF THE ECM AND OTHER ADJUSTMENTS. I HAD MY BIKE REPAIRED ON JULY 30, 2003 AT HONDA OF MILPITAS (R/O 94030949). SINCE THE CAMPAIGN REPAIRS WERE DONE, THE BIKE HAS HAD A SURGING PROBLEM AT 1500 RPM. WHEN RIDING, OR IF THE BIKE IS STATIONARY, WHEN I OPEN THE THROTTLE TO 1500 RPM, THE ENGINE SPEED DROPS TO 1000 RPM AND THEN JUMPS BACK TO 1500 RPM. THIS WILL GO ON FOR AS LONG AS I HOLD THE THROTTLE AT 1500 RPM. WHILE THIS IS NOT A PROBLEM WHEN THE BIKE IS STATIONARY, IT IS A BIG PROBLEM WHEN RIDING. WHEN RIDING IN PARKING LOTS, IN TRAFFIC OR WHEN MAKING LOW SPEED TURNS, I FREQUENTLY RUN THE ENGINE AROUND 1500 RPM AND WHEN I HIT THAT RPM, THE ENGINE SPEED DROPS WITHOUT WARNING. ON SEVERAL OCCASIONS I HAVE ALMOST DROPPED THE BIKE IN A SHARP TURN WHEN THE ENGINE SPEED DROPPED. SINCE I CANNOT SAFELY WATCH THE TACHOMETER AND THE ROAD AT THE SAME TIME, IT'S VERY HARD TO DRIVE AROUND THAT ENGINE SPEED. NOT ONLY IS THIS BEHAVIOR ANNOYING WHILE RIDING, IT'S ALSO DANGEROUS AS I COULD BE INJURED IF THE BIKE FELL WHEN THE ENGINE SPEED DROPPED. I TOOK THE BIKE BACK TO HONDA OF MILPITAS IN JUNE 2004 TO HAVE THEM LOOK AT THE PROBLEM. BOTH THE SERVICE MANAGER AND THE TECHNICIAN CONFIRMED THE PROBLEM BUT SAID IT WAS AN ECM MAPPING PROBLEM AND THAT AMERICAN HONDA WOULD NOT AUTHORIZE THEM ANY TIME TO TROUBLESHOOT AND REPAIR THE PROBLEM (R/O 94034826). *TR
2002 HONDA GL1800 MOTORCYCLE. THE REAR SUSPENSION ADJUSTMENT MOTOR DOES NOT ENGAGE UNTIL THE NUMBER ON THE INDICATOR DISPLAY REACHES 7 OR 8. THIS MEANS THAT THERE IS NO SUSPENSION LIFT UNTIL THAT POINT, (7 OR 8), IS REACHED. HONDA MAINTAINS THE UNIT IS WORKING PROPERLY. IF IT WERE WORKING PROPERLY THE BIKE SHOULD BEGIN RISING WHEN THE DISPLAY READS 1. I HAVE READ THAT THERE HAVE BEEN MANY COMPLAINTS OF THIS DEFECT, BUT HONDA WILL NOT REPAIR THE ITEM, I SUSPECT BECAUSE IT IS A COSTLY REPAIR, AND OBVIOUSLY WIDESPREAD. AIKEN MOTORCYCLE SALES & SERVICE WILL NOT REPAIR, SAYING THAT THE SUSPENSION MECHANISM IS WITHIN HONDA SPECS. *JB
TL*THE CONTACT OWNS A 2002 HONDA GOLDWING 1800. WHILE DRIVING 60 MPH, THE VEHICLE SHUT OFF IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE SHOP AND SEVERAL PARTS WERE REPLACED. HOWEVER, THE FAILURE CONTINUED. THE VEHICLE HAS BEEN BACK IN THE SHOP NOW FOR FIVE WEEKS AND THE DEALER IS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 16,732.
FRONT WHEEL WOBBLE WHEN REDUCING SPEED BETWEEN 55 AND 20 MPH. INDUCED ALSO BY THE USE OF CRUISE CONTROL WHEN IT DECREASES SPEED. NEAR LOSS OF CONTROL WHEN IT HAPPENS UNEXPECTED. MUCH WORSE ON ROUGH SURFACES. DEALER UNABLE TO REPAIR UNDER WARRENTY BECAUSE FACTORY WILL NOT PAY AS A AUTHORIZED FIX ???? *NM
GL1800 2002 OVERHEATING AT LOW SPEED. PAID $1,000.00 PLUS FOR SERVICE BULLETIN FIX AND IT DID NOTHING TO HELP THE PROBLEM. *JB
2002 HONDA GL 1800 GOLD WING MOTORCYCLE. DRIVE SHAFT RUBBER BOOT CAME APART AND SLICED INTO ELECTRICAL HARNESS WHICH IN TURN SHUT DOWN ENGINE AT HIGHWAY SPEED ON BUSY ROAD AND STRANDED MY WIFE AND I ON SIDE OF ROAD UNTIL HELP ARRIVED. VEHICLE HAD 8,700 MILES AT TIME OF FAILURE. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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