2019 Honda Insight Driver assistance Problems

The Honda Sensing suite's CMBS uses a combination of a front-facing camera and a radar sensor, it detected a sewerage as a hole and steel plates as a hole and made a sudden unsafe stop. Collision Mitigation Braking System (CMBS™) experiencing a false positive. We were going to like 15-20 over the steel plate and it made an emergency unsafe stop. It keeps doing it over and over. At this point it’s becoming really unsafe so I wanted to report it. It stopped all of sudden and made my neck in pain as my wife’s back. No the problem has not been talked to the dealer or they never told me about this kinds of problems will happen. No any warning lamps.

NHTSA ID

11707040

Incident

Dec 25, 2025

On [XXX] while driving my 2019 Honda Insight Touring at approximately 35 mph on [XXX] , the vehicle’s automatic emergency braking system suddenly activated without any obstacle present. The car braked very hard, creating a dangerous situation in traffic. This was not the first time it has happened. The same issue occurred on two separate occasions in 2022, also with no vehicles or obstacles nearby. Each time, the system engaged abruptly and without warning. I am concerned about the safety risk of the Collision Mitigation Braking System (CMBS) activating erroneously, as it could easily cause a rear-end collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11685253

Incident

Sep 4, 2025

The lane departure warning system in my Insight has, for the six years I have owned it, regularly been confused by shadows on the road - flashing a departure warning and trying to adjust the steering while I am driving within my lane. I was prompted to write this today because the LDS went off four times during my 8-mile drive to work this morning. It's mostly been a distracting annoyance, but as far as I know the system can't be disabled - just turned off manually every time the car is started. In sum: the vast majority of the times the lane departure system has alerted, the vehicle has not in fact been departing from a lane, but the LDS appears to be responding to shadows on the road - particularly in the morning and afternoon when shadows are darkest, and specifically while crossing a cable-stayed bridge (the cables cast lines of shadows across the roadway). I will put a date in your form, but this has been going on since I bought the vehicle in 2019.

NHTSA ID

11677854

Incident

Aug 1, 2025

Driving normally about to enter a clear intersections when the brakes automatically fully engaged bringing the vehicle to a complete stop. There was nothing in front of me, and no cars about to cross in front of me. Lucky there was no accident and I was able to continue on. There have been no issues, inspections, or changes leading up to this incident.

NHTSA ID

11647876

Incident

Mar 12, 2025

I experienced an inadvertent emergency braking action in my 2019 Insight while cruising at highway speed. I was in the right lane, which had just doubled in width due to an on-ramp joining the highway. This situation will sometimes confuse my car's Lane Keeping Assist System, causing a side-to-side shudder or swerve, but in this case the Automatic Emergency Braking activated, causing me to lose about 10-15 mph in speed. There were no other cars around, and I never lost control of the vehicle. Most of the time, an AEB activation like what I experienced is completely harmless. There are no other cars around, and the road surface is good enough to prevent a loss of control. If another car is close behind or the road surface is extremely poor (ice, substantial water, etc.), this experience could possibly result in a rear-end collision or a spin-out. Because my AEB incident was harmless, I never reported it to the police, insurance, dealership, or manufacturer. I'm unaware of any warning lamps, messages, or symptoms before or after that could be related to the incident. As you can see, my report is anecdotal and I didn't save any precise documentation (e.g. dashcam footage) from when the incident occurred. My main goals in reporting are to corroborate the potential issue in investigation EA25002 and add my car's VIN as another data point.

NHTSA ID

11637156

Incident

Jul 1, 2024

I was stopped at a stoplight and then the light turned green. I began to accelerate and immediately and simultaneously my car began flashing BRAKE, beeping, and slamming on the brakes. I came to a literal grinding halt. There was no car in front of me nor was one merging into my lane. It was completely unwarranted and quite honestly frightening. There was a car behind me but thankfully they did not hit me. The CMBS clearly malfunctioned. Because there was no collision I did not file a police report. This however did put me at a huge risk of getting rear ended. The car has not been inspected since as this is not an open recall. There were no warning signs (lamps, messages, etc) before this occured.

NHTSA ID

11631450

Incident

Dec 10, 2024

Was driving 35-40 MPH.. no cars or objects in front of me. Vehicle automatically applied the brakes and almost brought me to a complete and abrupt stop. The vehicle behind me almost collided with me. This has happened multiple times.. with yesterday (5/24/24) being the worst. I also reported this to the Honda dealership where vehicle was purchased.

NHTSA ID

11590752

Incident

May 24, 2024

I’m having two continuous, multiple incident, problems that the dealership swears up and down do not exist. I have tried calling the dealership multiple times, and the national Honda customer service line. Problem number one, sudden, breaking while driving at highway speed with no vehicle or other objects in front of me. Second problem is the adaptive cruise control no longer is activated on the vehicle after the most recent software update. Although Honda says they have not removed this component from my car or it’s software, the vehicle no longer slows down automatically when approaching a vehicle from behind while cruise control is activated

NHTSA ID

11573471

Incident

Jan 8, 2024

Fuel pump damage. 2019 and 2020 have recalls but not in this Vin range. Same failure issue though presents.

NHTSA ID

11572929

Incident

Jan 24, 2023

I drove into my friends driveway with my foot on the brake to drop her off. All of a sudden my car lurched forward damaging my friends garage door and the foundation of her house. I had zero control of the car at that point. I plan on notifying Honda. There were no warning lights, or messages prior to this disaster.

NHTSA ID

11538133

Incident

Aug 9, 2023

i was going home from work in my Honda insight 2019 and all of a sudden my car started showing all kings of warnings every single indicator was on and my car started to spin and hit the side railing of the highway i almost died that day no airbags deployed that is also an other safety function did work that day. Honda refuse to take any kind of responsibility for the car malfunction i called and ask for help they said go ahead buy a new car we can't help you with anything. my request to the department is take a action against HONDA so no other family or any other driver go through this. and no one lose love ones.

NHTSA ID

11537966

Incident

Jul 2, 2023

The contact who is an attorney, called regarding the crash of a 2019 Honda Insight and another vehicle. The contact stated that while the Honda Insight driver was driving approximately 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle crashed into the rear of another vehicle. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking feature malfunctioned, and failed to prevent the crash. The contact stated that the air bags in the Honda Insight deployed. Unfortunately, the driver of the other vehicle died in the crash. The driver of the Honda Insight was arrested; however, there was no information regarding injuries being sustained. The contact stated that the driver was found to not be intoxicated and was not distracted while driving during the crash. The contact stated that the driver might have fallen asleep from exhaustion during the crash. The contact stated that both vehicles were towed away from the scene and the Honda Insight was deemed a total loss. A Police report was filed. The contact was unaware if medical attention was sought by the driver of the Honda Insight. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 32,000.

NHTSA ID

11521733

Incident

Jul 19, 2021

Mileage

32,000 mi

I started the car on December 9th to find a bunch of errors. All the sudden I have lost my cruise control, collision prevention assist, light assist, and other features. I immediately took the car to the nearest Honda dealership near my home and got it checked out. The code showed that part #36163-TXM-A45, a camera used for these features, had failed. I was told by Jessie Loso, the repair representative, that the part will need to be replaced. The car had only 14,763 miles on it however because it was barely driven during COVID lockdowns. Now the original part was not damaged and it had failed on its own for no apparent reason. The only reason that we were given by Victory repair department is that the car was left out in the elements. This was not an appropriate excuse for this failure considering we live in an area where many people park on the street or use their garages for storage, due too lack of space in their homes. I was told by Victory Honda in San Bruno. CA to call Honda about the defect in the part and for reimbursement. The complaint was placed with Sady Case #13552610 on December 22nd with Honda itself. I was told that since there was no recall on the part itself, that I would not be reimbursed and that I would not get an extension on my warranty. I asked to speak to a manager or supervisor because I was not even being heard out by the representative. I was informed that a manager would get back to me eventually, but I would still not be reimbursed for a part that had failed for no apparent reasons or damage. I am writing this report today because this part is tied into many safety functions of the car. If the part has malfunctioned in this way, then who is to say that the car won’t break randomly due to the same part. I find this extremely concerning and was told by BAR in California to report it to the NHTSA just in case it is a consistent issue with Honda vehicles.

NHTSA ID

11498567

Incident

Dec 9, 2022

The contact owns a 2019 Honda Insight. The contact stated that the after starting the vehicle and shifting to reverse(R), the backup camera failed to display an image, creating a visibility hazard for the driver. Additionally, while the vehicle was parked several electrical features could not be accessed, with a message stating that the features could not be accessed because the vehicle was in motion. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was schedule. The manufacturer was not notified of the failure. The failure mileage was 27,000.

NHTSA ID

11485197

Incident

Sep 12, 2022

Mileage

27,000 mi

Rear view camera Camera suddenly changed colors and is blurry. Cleaned multiple times and it is still always like this now. Shows neon bright colors instead of reality. Needs software update possibly?? There was a recall for this before and it was fixed by previous owner. But there may need to be a new update drivers are not aware about?

NHTSA ID

11484615

Incident

Jul 17, 2022

I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.

NHTSA ID

11467239

Incident

Jun 2, 2022

When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.

NHTSA ID

11467058

Incident

Jun 1, 2022

Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.

NHTSA ID

11458269

Incident

Mar 23, 2022

the automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.

NHTSA ID

11454592

Incident

Feb 27, 2022

Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.

NHTSA ID

11454434

Incident

Mar 10, 2021

Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.

NHTSA ID

11454241

Incident

Feb 19, 2022

I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)

NHTSA ID

11396080

Incident

Dec 4, 2020

Mileage

48,000 mi

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

NHTSA ID

11366654

Incident

Oct 24, 2020

Mileage

47,000 mi

MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.

NHTSA ID

11343786

Incident

Jul 2, 2020

Mileage

7,800 mi

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

NHTSA ID

11329668

Incident

May 16, 2020