2019 Honda Insight Fuel system Problems

The smell of gasoline permeated throughout the vehicle. Upon filling the car with gasoline, the gasoline leaked from the bottom of the car.

NHTSA ID

11774303

Incident

Aug 31, 2026

Power System warning message appeared on the dash. The vehicle lost power and went into park. While trying to get a safe place, the vehicle cut off again while other cars were behind me. Multiple indicator lights and messages began to cycle on the dash. The car would not go into neutral to be pushed. The car was towed to the dealership as it was inoperable. The problem has been reproduced at the dealership.

NHTSA ID

11774302

Incident

Oct 22, 2026

My vehicle underwent Honda’s fuel-pump safety recall repair at an authorized Honda dealer on April 1, 2025. After the recall repair, the vehicle developed a sensor warning directing me to return to the dealer. On February 17, 2026, the dealer inspected the vehicle. Its repair record states “HIGH CIRCUIT VOLTAGE” at terminal #2 and “FOUND PIN MELTED IN FUEL PUMP ASSEMBLY.” The dealer replaced the complete fuel-pump assembly at no charge. A dealership representative later told me their mechanic had accidentally caused the melted-pin condition during the earlier recall work. Since then, I have experienced recurring instrument-cluster/display corruption with vertical lines/banding that can make portions of the digital display unreadable. I have photos/videos documenting multiple occurrences. I am concerned because important vehicle information can become unreadable while driving. I have also observed estimated full-tank range decline from historically about 425 miles to approximately 373–395 miles. I have documented a fill of 7.438 gallons followed by a displayed range of 373 miles. I do not know whether this is related. I do not know whether the cluster malfunction or range concern is related to the recall repair, documented high-circuit-voltage/melted-pin condition, or subsequent fuel-pump replacement. I opened a case with American Honda. Its case manager characterized this as a “workmanship issue” and said he would contact the original dealer’s service manager to have it addressed. I have not received that promised contact. I ask NHTSA to investigate whether the recall repair and subsequent electrical and instrument-cluster problems present a safety defect requiring further action.

NHTSA ID

11765734

Incident

Apr 9, 2026

The car was serviced due to a recall about fuel pump defect and after the service, the car was halted in the middle of the trip. This incident is not acceptable and especially the recall service was supposed to fix that problem. The sudden stop of malfunctioning fuel pump could cause collision, injury and possible lives!

NHTSA ID

11640438

Incident

Jan 16, 2025

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11630288

Incident

Dec 18, 2023

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11629202

Incident

Dec 18, 2023

See attached document for complaint.

NHTSA ID

11625326

Incident

Nov 1, 2024

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11624923

Incident

Dec 18, 2023

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

NHTSA ID

11623803

Incident

May 6, 2024

Mileage

40,000 mi

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Sloane Honda Service (9903 Bustleton Ave., Philadelphia, PA 19115); but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11616374

Incident

Feb 1, 2024

If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA.

NHTSA ID

11614092

Incident

Sep 11, 2024

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11614074

Incident

Sep 11, 2024

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving on several occasions at various speeds, the vehicle failed to accelerate as intended and lost motive power. The contact stated that the failure was mostly noticeable while making left returns and the vehicle did not accelerate as needed. On one occasion, the vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.

NHTSA ID

11606848

Incident

May 15, 2024

Mileage

50,000 mi

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 60 MPH, the vehicle was losing motive power. The contact stated that the message “Engine Overheating” had flashed on the instrument panel. The contact pulled over and then stopped the vehicle and waited 15 minutes before restarting the vehicle. The contact stated that the failure had become a recurring failure with the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the water pump needed to be replaced. The vehicle was repaired. The contact stated that the check engine warning illuminated and the vehicle almost stalled. Additionally, the contact stated that the check brakes message was displayed and the stabili-trak warning light was illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 133,000. VIN tool confirms parts not available.

NHTSA ID

11606578

Incident

May 6, 2024

Mileage

133,000 mi

I am writing to report a potentially serious safety issue with my vehicle. My car recently had its fuel pump replaced/repaired as part of a recall. However, only about 2 years after this recall repair, my car stopped accelerating while I was driving. This left me and my toddler stranded in the middle of the road in 110 degrees, creating a dangerous situation for us and other drivers. I took the vehicle to the dealership, where they diagnosed that the fuel pump needs to be replaced again. This is concerning as fuel pumps are typically expected to last up to 100,000 miles, and mine was just recently replaced/repaired due to the recall. This incident has caused significant hardship: It put my child and me in a potentially dangerous roadside situation. I lost a day's wages due to being unable to get to work. I am now faced with paying for over a thousand dollars of repairs, as I have no other option. I need my vehicle to get to work and transport my child. I am concerned that there may be a persistent issue with the fuel pumps in this vehicle model, or that the recall repair was not performed adequately. My Honda Service Consultant mentioned that there was a Honda bulletin letting them know of this sort of problem in cars that my make/model/year falls under and beckoned to another car with seemingly the same issue. This leaves me wondering why a, to all intents and purposes, common issue is a bulletin for instead of a recall. I request that the NHTSA investigate this matter to ensure the safety of other drivers who may have had the same recall repair. Thank you for your attention to this matter.

NHTSA ID

11604279

Incident

Jul 23, 2024

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11600513

Incident

Aug 1, 2023

The contact owns a 2019 Honda Insight. The contact stated that after opening the fuel cap, the contact became aware that there was smoke coming from the fuel filler neck. Additionally, the contact heard boiling gasoline coming from the fuel tank. Later, while refueling the vehicle, the fuel nozzle was inserted into the fuel filler neck and fuel streamed out from the fuel filler neck. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The contact stated that the outdoor temperature was 118-degrees during the failure. The failure mileage was 125,000. The VIN was not available.

NHTSA ID

11600093

Incident

Jul 7, 2024

Mileage

125,000 mi

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts Distribution disconnect

NHTSA ID

11590432

Incident

May 23, 2024

I received a letter from Honda indicating a recall for the fuel pump impeller. The only thing Honda failed to say was for me to go to a dealership to get this fixed. Instead they sent a letter saying that they know the recall is needed but they didn’t know when they would have the piece available. I believe the letter was received in January 2024. Still to this date I haven’t received a letter from Honda indicating to take my vehicle in for repair. I am not sure how Honda is not prioritizing this as according to their letter our cars can stall while driving causing an accident. I would like my vehicle fixed as I don’t want to drive everyday and worry that my car will stall and possibly kill me. I have felt my gas pedals to feel weird as there’s times that I push the gas and my car accelerates too fast and there are times when I take my foot off the gas pedal it like shakes a little. My car has been feeling very different with regards to the gas pedal. I am concerned that it has to do with the recall.

NHTSA ID

11583135

Incident

Apr 15, 2024

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part would not be available until Fall 2024. The contact stated that the manufacturer had exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11580053

Incident

Mar 29, 2024

Fuel pump damage. 2019 and 2020 have recalls but not in this Vin range. Same failure issue though presents.

NHTSA ID

11572929

Incident

Jan 24, 2023

The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11572087

Incident

Feb 15, 2024

The contact owns a 2019 Honda Insight. The contact stated while driving 45 MPH, the check engine warning light and several other unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence; however, the failure persisted. The vehicle was not part of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was 157,000.

NHTSA ID

11561848

Incident

Dec 1, 2023

Mileage

157,000 mi

Fuel pump failed issue causing gas gauge and battery not to register levels

NHTSA ID

11509053

Incident

May 20, 2022

FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.

NHTSA ID

11394766

Incident

Jan 29, 2021

Mileage

19,600 mi