2014 Honda Odyssey Interior & seats Problems

The contact owns a 2014 Honda Odyssey. The contact stated that the third-row passenger’s side seat failed to lock in place and collapsed when touched. The seat was previously stored in a closet. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V170000 (Seats). The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 168,000.

NHTSA ID

11466717

Incident

May 28, 2022

Mileage

168,000 mi

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND-ROW SEAT ON THE PASSENGER'S SIDE FAILED TO LATCH SECURELY. STOCKTON 12 HONDA (10860 S AUTO MALL DR, SANDY, UT 84070, (801) 981-4920) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PASSENGER'S SEAT WAS NOT UNDER RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED BUT, NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) AND 17V725000 (SEATS) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE TO CONFIRM INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *BF*JB

NHTSA ID

11366905

Incident

Oct 20, 2020

Mileage

70,000 mi

WHILE DRIVING, I WAS INTERMITTENTLY USING THE SEAT WARMERS (TOGGLING BETWEEN THE HIGH, LOW, AND OFF SETTINGS.) UPON EXITING THE VEHICLE, THE BACK OF MY LEGS FELT VERY SORE AND IRRITATED. THE NEXT MORNING, IT WAS EVIDENT I HAD SECOND DEGREE BURNS, WHICH WAS CONFIRMED 2 DAYS LATER BY A MEDICAL PROFESSIONAL, WHO TREATED ME FOR THE BURNS.

NHTSA ID

11316401

Incident

Mar 1, 2020

Mileage

88,500 mi

THE SECOND ROW OUTBOARD SEATS COME UNSECURED FROM THE FLOOR OF THE VEHICLE. THIS CONTINUES TO HAPPEN AFTER HONDA PERFORMED ITS MOST RECENT RECALL REPAIR. A FOUR YEAR OLD 38 LB. CHILD KICKED THE SECOND ROW PASSENGER SEAT BACK. THE SEAT CAME DISLODGED FROM THE FLOOR HOOKS/ANCHORS. SEE ATTACHED PHOTOS. THE CAR WAS STATIONARY WHEN THIS HAPPENED.

NHTSA ID

11130813

Incident

Sep 15, 2018

Mileage

50,000 mi

NHTSA RECALL NUMBER17V-725 HAS BEEN OPEN SINCE NOVEMBER, 17 2017 WITH NO RESOLUTION. THAT IS PRETTY UNACCEPTABLE AND NOW I RECEIVE ANOTHER LETTER FOR A 2ND RECALL NHTSA RECALL NUMBER18V-170 DATED MAR 13, 2018. IS THIS EVER GOING TO BE FIXED? MY CHILDREN RIDE BACK THERE.

NHTSA ID

11093370

Incident

May 11, 2018

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHEN THE VEHICLE WAS PURCHASED LESS THAN TWO WEEKS AGO, THE CONTACT WAS NOT INFORMED OF NHTSA CAMPAIGN NUMBERS: 18V170000 (SEATS) AND 17V725000 (SEATS) UNTIL AFTER THE PURCHASE WAS COMPLETE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V170000 (SEATS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS).

NHTSA ID

11083244

Incident

Mar 29, 2018

RECALLS NUMBER 17V-725 AND 18V-170 APPEAR TO BE SERIOUS SAFETY ISSUES FOR PASSENGERS IN THE 2ND ROW SEATS, AND THERE DOES NOT APPEAR TO BE A MANUFACTURER SOLUTION. FOR THE 17V-725 RECALL, IT HAS BEEN OUTSTANDING FOR OVER A YEAR WITHOUT A SOLUTION OFFERED BY THE MANUFACTURER. WHY IS THIS TAKING SO LONG AND WHY HASN'T NHSTA NOT TAKEN STRONGER ACTION TO COMPEL HONDA TO FIX THE PROBLEM? THIS IS WHY YOU EXIST, TO KEEP CONSUMERS SAFE BEFORE A SAFETY INCIDENT OCCURS. PLEASE ADDRESS THIS WITH HONDA TO FIX THE PROBLEM.

NHTSA ID

11080799

Incident

Mar 22, 2018

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PAGE HONDA OF BLOOMFIELD AT (248) 333-3200 (1819 S TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ID

11078678

Incident

Nov 17, 2017

NOVEMBER 2017 NEWS REPORTS DESCRIBED A SAFETY RECALL OF CERTAIN MODEL YEARS OF HONDA ODYSSEY VAN SECOND ROW SEATING. THIS WAS DUE TO SEATS NOT BEING SECURE IN SUDDEN STOP OR IMPACT. SINCE THAT TIME, NOW 4 MONTHS, SEVERAL DEALERSHIP CLAIM NO KNOWLEDGE OF WHEN THE RECALL REPAIRS WILL BE HONORED AND REFER CALLERS TO HONDA AMERICA. HONDA AMERICA REFERS ALL CALLS TO DEALERS AND STATES THIS IS "NOT REALLY A SAFETY ISSUE" BUT A MATTER OF OPERATOR ERROR. I WOULD SUBMIT THAT IF THE SEAT LATCH SYSTEM CAN BE INSTALLED/OPERATED IMPROPERLY THEN IT IS IN FACT A SAFETY RELATED DESIGN DEFECT WHICH A CORPORATION THE SIZE OF HONDA COULD HAVE REPAIRED BY NOW, IF THEY WERE NOT DENYING THE PROBLEM! CAN DOT ENFORCE AN EXISTING FEDERAL RECALL?

NHTSA ID

11074420

Incident

Nov 30, 2017

Mileage

40,000 mi

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER THREE MONTHS AGO. THE DEALER (MIKE PATTON HONDA, 1406 LAFAYETTE PKWY, LAGRANGE, GA 30241) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11067417

Incident

Feb 5, 2018

THIS IS THE 2ND RECALL I'VE HAD ON MY CAR WITHIN A YEAR ALL HAVING TO DO WITH THE 2ND ROW SEATS NOT LATCHING PROPERLY. THE LADY ON THE PHONE JUST TOLD ME THAT IF I BRAKE TOO HARD THE SEAT COULD POSSIBLY COME UNLATCHED. I HAVE A CHILD AND YOU'RE TELLING ME THAT HONDA ISN'T DOING ANYTHING EXCEPT WAITING FOR PARTS TO COME IN AND NOT SELLING THEIR NEW VANS UNTIL THESE PARTS COME IN. I DON'T FEEL THAT IS ENOUGH. HOW CAN HONDA ALLOW PEOPLE WHO OWN THESE VEHICLES TO STILL BE DRIVING THEM UNTIL THEY HAVE FIXED THE PROBLEM. IF I BRAKE HARD AND THE SEAT COMES UNLATCHED FROM THE FLOOR BOARD, WHICH IS WHAT THE LADY TOLD ME, THAT IS SUPER UNSAFE AND HONDA SHOULD BE DOING MORE ABOUT THIS PROBLEM, EVEN WORSE IF SOMEONE IS TO RUN INTO YOU OR REAR-END YOU. THE CHILD OR ADULT, WHOMEVER, WILL PROBABLY DIE IF THE SEAT UNLATCHES FROM THE FLOORBOARD. AND BETTER YET, THEY DON'T EVEN HAVE THE PARTS IN TO FIX THE PROBLEM.

NHTSA ID

11066512

Incident

Feb 1, 2018

OUR HONDA ODYSSEY WAS SUBJECT TO THE RECENT RECALL RELATING TO THE MOVEMENT OF THE SECOND ROW SEATS. WE TOOK THE VEHICLE IN FOR REPAIR AT THE NEARBY HONDA DEALERSHIP, AND IT WAS ALLEGEDLY FIXED. HOWEVER, SEVERAL DAYS THEREAFTER, WHILE I WAS DRIVING WITH MY TODDLER (IN A CAR SEAT ATTACHED TO THE PASSENGER SIDE SECOND ROW SEAT) AT APPROXIMATELY 15 MPH ON LOCAL STREETS, I BRAKED GENTLY TO MERGE INTO A LANE THAT WOULD TURN TOWARD THE HIGHWAY WHEN I HEARD MY CHILD CRYING IN SUDDEN DISTRESS. THE SEAT THAT SHE WAS IN HAD FLIPPED FORWARD INTO THE FRONT PASSENGER SEAT, AND HER HEAD AND BODY WAS PRESSED INTO THE FRONT PASSENGER SEAT. I IMMEDIATELY PUT THE CAR INTO PARK AND WENT TO SET THE SEAT BACK DOWN AND CHECK ON AND COMFORT MY CHILD. THERE WERE SOME INJURIES, AND WE SOUGHT MEDICAL ATTENTION. AFTER THE INCIDENT, I CHECKED THE SEAT THAT HAD FLIPPED FORWARD, AND IT WAS STILL NOT LOCKED INTO PLACE, DESPITE ME HAVING SET THE SEAT DOWN AFTER THE INCIDENT. I WOULD LIKE TO MAKE CLEAR THAT NO INDIVIDUAL HAS MOVED THIS SEAT SINCE WE RETRIEVED THE CAR AFTER ITS REPAIR FROM THE RECALL. THIS INCIDENT IS ABSOLUTELY UNACCEPTABLE, AS THIS INDICATES THAT THE REPAIR RELATING TO THE RECALL WAS NOT PROPERLY DONE OR ELSE THERE ARE ADDITIONAL MECHANICAL ISSUES INVOLVED. I ATTACHED A PICTURE OF HOW THE CAR SEAT WAS POSITIONED (WITH MY CHILD IN IT!). WE ALSO CALLED THE HONDA DEALERSHIP TO BRING THE CAR BACK IN FOR EVALUATION, AND THEY WERE UNABLE TO DETERMINE WHETHER THIS INCIDENT WAS DUE TO THEIR HUMAN ERROR OR A MECHANICAL ISSUE.

NHTSA ID

10992465

Incident

May 26, 2017

Mileage

17,800 mi

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION THREE MONTHS AGO. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT EXHIBITED A LATCH FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 850. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10992295

Incident

Mar 1, 2017

Mileage

850 mi

TL* THE CONTACT OWNS A 2014 HONDA ODYSSEY. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE SECOND ROW DRIVER AND PASSENGER SEATS FAILED TO LOCK IN PLACE AND INDEPENDENTLY SWAYED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER RELATED TO THE SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

NHTSA ID

10978790

Incident

Apr 1, 2017

Mileage

27,000 mi

NHTSA RECALL 16V-933 AND POSSIBLY DANGEROUS WINDSHIELD FRAME. I CALLED AMERICAN HONDA MOTOR CO. REGARDING NHRSA RECALL 16V-933 AND WINDSHIELD APPARENTLY COMING APART FROM ITS FRAME. AMERICAN HONDA MOTOR CO. REFUSED TO DISCUSS THESE ISSUES WITH ME; REFERRED ME, INSTEAD TO A LOCAL DEALER. I CALLED THE LOCAL HONDA EAST DEALERSHIP, 702-369-3099, ONLY TO BE TOLD THE ALL TECHNICIANS WERE TOO BUSY WITH MORE IMPORTANT MATTERS, BUT THAT I COULD LEAVE MY PHONE NUMBER AND ONE WILL CALL ME WHEN ONE BECOMES FREE. THAT WAS YESTERDAY MORNING, MARCH 8, 2017. AS OF THIS MORNING, MARCH 9, 2017, I10:33 AM, I HAVE RECEIVED NO PHONE CALL FROM HONDA EAST. HONDA CASE NO. 5766404.

NHTSA ID

10959779

Incident

Mar 8, 2017

Mileage

21,600 mi

CONTACTED "DAVE" AT HONDA TO INQUIRE WHETHER HONDA IS PREPARED TO DEAL WITH THE 2ND SEAT RECALL. THIS "CHAT" SESSION WITH "DAVE" IS A TOTAL FRAUD. TRY IT. DAVE DOES NOT EXIST. THE ONLY NOTICE I HAVE RECEIVED FROM HONDA REGARDING THIS RECALL STATED THAT HONDA DID NOT HAVE THE NECESSARY PARTS. HONDA WEBSITE STATES THAT I MUST BRING MY VEHICLE IN IMMEDIATELY BECAUSE MY LIFE IS AT STAKE. YET HONDA CANNOT TELL ME THAT IT CAN FIX THE PROBLEM. ALSO, I NOTICED TODAY THAT THE BOTTOM WINDSHIELD SEAL OR SUPPORT THAT HOLDS THE WINDSHIELD IN PLACE HAS BUCKLED IN NUMEROUS PLACES AND IS ABOUT TO COME OFF ENTIRELY. THIS WOULD PERMIT WATER TO ENTER THE ENGINE COMPARTMENT AND CREATE A DRIVING HAZARD. IT MIGHT ALSO PERMIT THE WINDSHIELD TO COME LOOSE. I SUSPECT THAT THIS IS NOT JUST MY VEHICLE, BUT IS LIKELY A PROBLEM WITH ALL OF THE HONDA LINEUP. I DON'T KNOW WHEN THIS HAPPENED, SO I CANNOT ANSWER THAT QUESTION.

NHTSA ID

10959014

Incident

Jan 1, 2017

Mileage

21,000 mi

THE SECOND ROW SEATS BOTH DRIVER AND PASSENGER SIDE DOES NOT LATCH PROPERLY. THIS USUALLY OCCURS WHEN ACCESSING THE 3RD ROW SEATS USING THE SLIDE HANDLE. UNDER NORMAL OPERATION, RETURNING THE 2ND ROW SEATS TO THE UPRIGHT POSITION SECURES THE SLIDER MECHANISM OF THE SEATS AND PREVENTS THE 2ND ROW SEAT FROM MOVING. HOWEVER, THE LOCKING MECHANISM DOES NOT WORK AND YOU WILL NOT KNOW THAT THE SEAT IS NOT SECURE. POSSIBLE INJURY MAY OCCUR TO THE 3RD ROW OCCUPANTS IF THE 2ND ROW SEAT MOVES WHEN THE VEHICLE IS IN MOTION. 2ND ROW SEAT OCCUPANTS ALSO MAY BE INJURED IN THIS SITUATION WHEN THE VEHICLE IS IN MOTION. DEALER REPLACED LOCKING MECHANISM OF THE PASSENGER-SIDE 2ND ROW SEATS BUT DRIVER SIDE SEAT NOW DISPLAYS THIS SYMPTOM.

NHTSA ID

10910169

Incident

Sep 26, 2016

Mileage

25,000 mi

THE SECOND ROW SEATS BOTH THE LEFT AND THE RIGHT SIDE DO NOT LOCK INTO PLACE WHEN YOU MOVE THE SEAT. YOU WOULD HAVE TO MANUALLY TOUCH THE BLACK BAR ON THE BOTTOM TO LOCK THE SEAT. MY CHILDREN SEVERAL TIMES HAVE HAD THE SEAT MOVE AND ALMOST CHOKE THEM WHEN WE COME TO A COMPLETE STOP. I HAVE COMPLAIN SEVERAL TIMES TO MY DEALERSHIP AND THEY HAVE TOLD ME THAT IT WAS A DEFECTIVE SPRING, HOWEVER WARRANTY WILL NOT CHANGE IT SINCE IT IS NOT BROKEN. THAT IS WEIRD SINCE IT IS NOT WORKING AS IT HAS BEEN INTENDED.

NHTSA ID

10908819

Incident

Sep 22, 2016

Mileage

25,000 mi

THE 2009 RULE REQUIRING CHANGES IN HEAD RESTRAINTS (COMMONLY CALLED HEAD RESTS) HAS RESULTED IN A DESIGN FOUND ON MANY VEHICLES (THE HONDA ODYSSEY IS JUST ONE EXAMPLE) THAT INCREDIBLY UNCOMFORTABLE FOR MANY DRIVERS. IN YOUR ATTEMPT TO HELP KEEP PEOPLE SAFE YOU HAVE CREATED AN UNSAFE ENVIRONMENT. THE ANGLE OF THE HEAD RESTRAINT PUSHING MY WIFE'S HEAD DOWN AND FORWARD CAUSING PAIN AND PREVENTING HER FROM SEEING OUT THE WINDOW PROPERLY. THIS CREATES A SERIOUS DRIVING HAZARD AND ESSENTIALLY ELIMINATED ANY VEHICLE MADE SINCE 2010 (WE HAVE TRIED GM, CHRYSLER, HONDA, TOYOTA SO FAR). THIS COULD BE SOLVED BY ALLOWING THE DRIVING TO ADJUST THE ANGLE OF THE HEAD RESTRAINT - YOU KNOW, BY TREATING US ADULTS CAPABLE OF MAKING DECISIONS ON OUR OWN AND DETERMINING WHAT WORKS FOR US. I FIND THE HEAD RESTRAINT UNCOMFORTABLE BUT I CAN "LIVE WITH IT" AFTER ADJUSTING IT. THANKING FOR KEEPING US SAFE AND RUINING DRIVING FOR MY FAMILY. GREAT JOB! TRYING GOOGLING "UNCOMFORTABLE HEADRESTS IN NEW CARS" TO SEE HOW MANY PEOPLE HAVE A PROBLEM WITH THIS LAW.

NHTSA ID

10863377

Incident

Jan 1, 2010