Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2016 Honda Odyssey submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 30, in the owner's own words
Left Side Airbag Deployment control circuit - B0020 Right Side Airbag Deployment control circuit - B0028 Driver Seat Belt Sensor - Circuit open B0050 Occupant Classification System- missing message - BOOAO Driver Seat Track Position - BOOB5 Passenger Seat Belt Sensor - B0052
The contact owns a 2016 Honda Odyssey. The contact stated that the driver's side and passenger's side sliding doors were difficult to open and close. The vehicle was taken to the dealer on several occasions, and the dealer replaced the passenger's side sliding door motors and cables twice however, the failure recurred. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The dealer applied lubricant to the cables; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
I was attempting to move the passenger side 2nd row seat forward so that my children could extricate themselves from the third row while we were stopped. The mechanism locked, and subsequently the seat back was unable to lock. This was a safety issue, and so I move my child to another seat. We took the vehicle to a dealership and we're informed that it was an issue with the lock for the recliner function and that it was damaged. Upon reviewing recall information, it was noted that there were recalls for 2016 Honda Odysseys with a reported similar issue of second row seats being unable to lock after releasing to allow access to the third row.(Recall Numbers 18V170000 and 16V933000). I was informed that my vehicle was not covered as the end of the recall ended with vehicles made two months prior to mine despite being the same year model. A seat not locking is a significant safety issue and I question if the above recalls need to extend to include more cars.
The passenger side second row seat will not lock. It has been diagnosed by a Honda dealer that the seat back frame part number 81326-TK-A22 needs replaced. A recall has been made for the drivers side second row seat in bulletin 18-026. The part number is 81726-TK8-A22. It is the seat frame as well. Honda said they would assist me in paying 1/3 of the bill, but I was responsible for the remainder of the balance. But I see it that there was a seat frame issue with the drivers side second row seat and now I also have a seat frame malfunction on the passenger side second row. I believe they should cover the passenger side as well because of it being an important safety issue.
Left drivers side seat back does not lock on second row seat. This puts passengers at risk for injury. We are working to schedule an appointment with the dealer for inspection / fix. There are no warnings associated with this failure. We are unsure when the defect occurred, as our children typically sit in this seat.
This car has a failure/malfunction that is well documented on the internet by other owners and is being willfully ignored by Honda. The vehicle is available for inspection upon request. It is a major safety concern. In cool weather, there is no way to open the back hatch of this vehicle. So if the only way to reach passengers trapped in the car was from the back hatch and the weather was cool there would be no way to open the hatch and no way for the passengers to get out or for help to reach them. This failure occurred without warning and we did not detect it until we traveled from Florida to North Carolina where the weather is cooler. The vehicle has not been inspected by Honda, the police, or insurance but we would happily have it inspected. It has not been confirmed by the dealer. We did ask the dealer to look into it but they could not find the problem because we are in Florida and the weather is warm. Honda must know about the issue. I reported it to them and it is all over the internet. I am not the only person with this defect.
I HAVE AN ISSUE WITH A SECOND ROW SEAT NOT LATCHING PROPERLY AND SLIDING WHILE DRIVING, BUT WHEN I CHECK MY VIN IT DOESN'T SHOW ANY RECALLS OR REPAIRS NEEDED. I KNOW THIS IS AN ISSUE WITH THE HONDA ODYSSEY. THE SEAT HAS STARTED TO BECOME HARDER TO SLIDE FORWARD TO GAIN ACCESS TO KIDS IN THE THIRD ROW WHEN TRYING TO GET OUT OF THE VAN.
UPON HEAVY BRAKING THE LEFT (DRIVER SIDE) SECOND ROW SEAT RECLINER COLLAPSED AND FOLDED OVER. SEAT NOW DOES NOT LOCK IN UPRIGHT POSITION.
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SLIDING DOOR LATCHES FAILED TO OPERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE MADE A BEEPING NOISE AND THE DOOR LIGHT ILLUMINATED WHEN THE DOORS WERE NOT LATCHED. THE CONTACT TOOK THE VEHICLE TO COMMONWEALTH HONDA (6 COMMONWEALTH DR, LAWRENCE, MA 01841) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS QUOTED AN ESTIMATE OF $1,400 FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT FILED A COMPLAINT. THE MANUFACTURER AGREED TO PAY FOR 70% OF THE REPAIR. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V795000 (LATCHES/LOCKS/LINKAGES) FOR THE 2018 HONDA ODYSSEY, WHICH HE ASSOCIATED WITH HIS 2016 ODYSSEY FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 41,000. *JS
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW DRIVER'S SIDE SEAT WOULD NO LONGER LATCH INTO THE FORWARD POSITION, WHICH CAUSED THE BACK SUPPORT TO BECOME LOOSE. THE VEHICLE WAS TAKEN TO GWINNETT PLACE HONDA (3325 SATELLITE BLVD, DULUTH, GA 30096, 678-534-2208) WHERE IT WAS DIAGNOSED THAT THE FRAME WAS DAMAGED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09804235. THE MANUFACTURER STATED THAT THEY WOULD PROVIDE GOODWILL ASSISTANCE FOR THE REPAIR; HOWEVER, THE CONTACT WOULD HAVE TO PAY A SMALL FEE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. *TT *TR
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE WALK-IN RELEASE LEVER TO THE SECOND ROW OUTBOARD SEAT WOULD NOT REMAIN IN THE LOCK POSITION. THE CONTACT HAD TO MANUALLY LOCK THE SEAT IN ORDER FOR IT TO REMAIN IN POSITION. THE VEHICLE WAS TAKEN TO HONDA OF SANTA MARIA (XXX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAIILURE MILEAGE WAS APPROXIMATELY 56,442. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE PASSENGER SIDE SLIDING DOOR OPENS UP AUTOMATICALLY AS THE CAR IS IN MOTION. THE VAN IS SET TO LOCK ALL DOORS WHEN TAKEN OUT OF PARK. THE VAN DOESN'T GO INTO PARK THUS ALLOWING THE SLIDING DOOR TO OPEN. THIS IS THE SECOND ROW OF THE VAN WHERE MY CHILDREN SIT. WHEN IT HAS OPENED, ON ITS OWN, MY CHILD HAS BEEN SITTING THERE. THE DEALERSHIP CAN'T FIGURE OUT WHAT IS CAUSING THE DOOR TO OPEN OR WHY THE DOORS DON'T LOCK. *TR
RE RECALL 17V-725 - YOU AND AMERICAN HONDA SENT A LETTER IN APRIL 2018 STATING THE FIX WAS READY AND SHOULD ONLY TAKE (APPROXIMATELY) 30 MINUTES. WE CONTACTED GERALD JONES HONDA IN EVANS, GA AND MADE AN APPOINTMENT, AT WHICH TIME WE WERE TOLD TO EXPECT MORE LIKE 1.5-2 HOURS. WE THEN CALLED AMERICAN HONDA AT (888) 234-2138 TO COMPLAIN THAT WE WERE QUOTED 2 HOURS FOR A 30-MINUTE FIX. AMERICAN SAID THAT A CASE MANAGER LOOKED AT MY QUESTION, CONTACTED GERALD JONES AND WAS TOLD IT WOULD BE MORE LIKE 1-1.5 HOURS SO AMERICAN WOULD NOT TELL LOCAL GERALD JONES TO DO IT FASTER OR TO MAKE A LOANER VEHICLE AVAILABLE; AMERICAN HONDA BASICALLY SAID THEY DON'T HAVE TO OVERSEE THE EFFECTIVENESS OF SERVICE BY INDEPENDENT LOCAL DEALERS IN ACCOMPLISHING THE RECALL YOU BOTH SAID SHOULD TAKE ONLY 30 MINUTES. WE ARRIVED TO APPOINTMENT EARLY AND HAD TICKET SUBMITTED EVEN BEFORE APPOINTMENT TIME. MY WIFE AND KID THEN JUST SAT IN WAITING ROOM FOR 1.5 HOURS WITH NOBODY GIVING ANY UPDATES UNTIL SOMEONE ASKED IF EVERYONE WAS OK TO WHICH MY WIFE RESPONDED THAT SHE WANTED AN UPDATED ON OUR VAN. 15 MINUTES LATER, THAT PERSON STILL HADN'T RETURNED WITH AN UPDATE SO MY WIFE WENT OUT TO SERVICE AREA TO GET HER OWN UPDATE. IT'S FINALLY DONE AS OF ALMOST 2 HOURS AFTER APPOINTMENT TIME, BUT NEEDS SOME FINAL PAPERWORK. SHE IS THEN ESCORTED 1/2 WAY TO VAN AND SHOWN WHERE IT IS. SHE ARRIVES AT VAN WITH KID IN TOW ONLY TO LEARN FOR THE FIRST TIME THAT THE TWO CHILD CAR SEATS HAVE BEEN REMOVED AND LEFT IN THE TRUNK. NOBODY GAVE A HEADS UP. NOBODY OFFERED TO GIVE HER ASSISTANCE TO GET THE CAR SEAT INSTALLED WHILE ALSO WRANGLING THE TODDLER. SO, IN SUM, IS IT APPROPRIATE FOR GERALD JONES HONDA IN EVANS, GA TO MAKE A RECALL CUSTOMER SIT AROUND WAITING FOR MORE THAN 2 HOURS BEFORE FINALLY DRIVING OFF FOR A RECALL THAT NHTSA AND AMERICAN HONDA REPRESENTED IN THEIR APRIL 2018 LETTER SHOULD ONLY TAKE 30 MINUTES? NO
THERE WAS AN RECALL, RECALL NUMBER 17V-725, BUT THE DEALER OR MANUFACTURER CLEARLY DIDN'T MENTION WHEN THEY WILL ASK US TO GET THE VEHICLE INTO THE LOCAL DEALER FOR REPAIR. WE DIDN'T EVEN RECEIVE ANY PHONE CALL FROM LOCAL DEALER ASKING US TO COME IN AND GET THE VEHICLE REPAIRED.
"TAKATA RECALL" I HAVE NOT HEARD FROM THE DEALER ABOUT THE STATUS. 2ND ROW SEATS DO BECOME LOOSE EASILY, WITHOUT DIFFICULTY OR MUCH EFFORT, SPECIFICALLY WHEN GOING TO THE 3RD ROW ACCESS.
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HONDA DEALER (DON JACOBS HONDA, 2699 REGENCY RD, LEXINGTON, KY 40503, (859) 276-5555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RACINE HONDA, 9501 WASHINGTON AVE, RACINE, WI 53406) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICHFIELD BLOOMINGTON HONDA, 501 W 77TH ST, RICHFIELD, MN 55423) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE DRIVING WITH 6 YEAR OLD IN 2ND ROW SEAT IN HER CAR SEAT, HAD TO SLAM ON BRAKES TO AVOID COLLISION TO HAVE THE SEAT (HONDA SEAT) UNLATCH FROM FLOOR AND FLING HER INSIDE OF HER CAR SEAT (CHILD SEAT) FACE FIRST INTO THE BACK OF THE PASSENGER SEAT. ONCE STOPPED AND REMOVED HER AND I PUSHED THE SEAT BACK DOWN HARD, HEARD IT CLICK AND THEN RELEASED AND DID AGAIN, PULLED ON IT SEVERAL TIMES AND SEEMED SECURE. 3 DAYS GO BY, AND NOW MY SON IS IN THAT SEAT. WE WERE DRIVING HOME YESTERDAY AND AGAIN, SOMEONE CUT ME OFF WITHOUT MUCH STOPPING DISTANCE AND SLAMMED ON MY BRAKES YET AGAIN. THIS TIME HE WAS FLUNG FACE FIRST INTO THE BACK OF THE PASSENGER SEAT, AND HITTING THE TOP OF HIS HEAD ON THE METAL PART OF THE HEAD REST THAT WAS PULLED UP. BOTH RESULTED IN SCREAMING, CRYING, PAIN, AND BEING FRIGHTENED TO BE IN THAT SEAT. THIS IS NOT OKAY. BOTH INCIDENTS WERE ON CITY ROADS IN SOUTH FLORIDA DURING DRY WEATHER.
TL* THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SECOND ROW SEATS TIPPED FORWARD WHILE BRAKING WITH NO WARNING. AS A RESULT, A CHILD PASSENGER SUSTAINED MINOR PAIN AND BRUISING, WHICH REQUIRED MEDICAL TREATMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V725000 (SEATS), BUT THE CONTACT WAS NOT NOTIFIED. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING TO DETERMINE WHEN THE REMEDY AND PART WOULD BE SUPPLIED TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.
SEAT IN THE SECOND ROW BEHIND THE DRIVER SIDE, TIPPED FORWARD AFTER A STOP. MY 4 Y/O WAS IN HIS CAR SEAT AT THE TIME. EXITED A GARAGE, TURNED RIGHT ONTO THE LOCAL STREET, STOPPED AT THE LIGHT ON THE CORNER. MY SON, WHILE STILL IN HIS CAR SEAT, TILTED FORWARD ONTO THE BACK OF MY DRIVER SIDE SEAT. IT WAS A TRAUMATIC EXPERIENCE. THERE WASN'T ENOUGH PRESSURE AND THAT MUST BE WHY THE SEAT BELT DIDN'T LOCK. GLAD I WASN'T ON THE HIGHWAY.
WHEN MAKING A RIGHT HAND TURN THE TRUCK IN FRONT OF MY STOPPED STUDDENLY, SO I DID TOO. WHEN I STOPPED, THE CAPTAIN CHAIR ON THE SECOND ROW BEHIND THE DRIVER SEAT RELEASED THROWING MY 2 YEAR OLD INTO THE BACK OF THE DRIVER SEAT. BESIDES HITTING HIS NOSE PRETTY HARD THERE ARE NO OTHER INJURIES. WE ARE A BIT NERVOUS TO DRIVE OUR VAN AS THE CAPTAIN SEAT SHOULD STAY PUT. WHEN I CALLED THE DEALER, THEY CONFIRMED THAT MY VIN IS NOT PART OF THE CURRENT RECALL FOR THIS PROBLEM. I DID NOT GET ANY PICTURES OF THE ACTUAL SEAT TIPPED FORWARD AS MY TOP PIRORITY WAS TO GET MY SON INTO PROPER UPRIGHT POSITION, BUT I DID GET SOME PICTURES OF THE AFTERMATH.
I WAS DRIVING ON A CITY STREET AND BRAKED HARD TO AVOID ANOTHER CAR AND THE SECOND ROW SEAT FLIPPED FORWARD. MY CHILD, WHO WAS IN HIS CARSEAT, HIT HIS HEAD ON THE FRONT ROW, PASSENGER SEAT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 HONDA ODYSSEY. THE CONTACT STATED THAT THE SEATS FAILED TO MOVE BACK AND FORTH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS KEPT FOR TWO DAYS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V933000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, BUT THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS 9,000. PARTS DISTRIBUTION DISCONNECT.
MY THREE YEAR OLD GRAND DAUGHTER WAS BUCKLED INTO CAR SEAT IN SECOND ROW PASSENGER SIDE. THE FRONT PASSENGER SEAT WAS MOVED ALL THE WAY FORWARD TO ALLOW EASY EXIT FOR HER AND HER BOOK BAG. I STOPPED SUDDENLY FOR A YELLOW LIGHT. THE SEAT MY GRAND DAUGHTER WAS IN FLEW FORWARD AND LANDED HER FACE ON THE SEAT IN FRONT OF HER. SHE WAS SCREAMING, I HAD TO LEAN OVER AND PUSH HER SEAT BACK INTO PLACE. I WAS DRIVING BETWEEN 35-45 MPH. AT FIRST IN MY MIND I THOUGHT IT WAS JUST THE CAR SEAT BUT KNEW IN WAS WELL STRAPPED DOWN, I WAS SHOCKED TO SEE THE WHOLE SEAT LEANING FORWARD. SHE HAS A FEW BRUISES ON HER FACE. I DROVE TO THE HONDA DEALER TO EXPLAIN IT TO THEM. I WILL BE DROPPING THE CAR BACK OFF THERE TONIGHT WHEN MY HUSBAND CAN DRIVE US HOME.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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