RoadVitals

2004 Honda Pilot Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Jun 1, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 544 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2004 Honda Pilot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSteeringSuspension
Filed Jun 1, 2025
Crash reported

The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!

NHTSA ID
11664243
Incident
Nov 15, 2022
SteeringSuspension
Filed Jun 25, 2020

WHEN GETTING WORK DONE BY LICENSED MECHANIC, I WAS TOLD THAT THERE WAS A PROBLEM WITH THE REAR FRAME BEING SOO RUSTED THAT THE SHOCK ABSORBER WAS NOT ATTACHED BECAUSE THERE WAS NOTHING LEFT TO ATTACH IT TO. I WAS TOLD THEY COULDN'T FIX IT AND I SHOULD CONSIDER GETTING RID OF IT. *TR

NHTSA ID
11330863
Incident
May 12, 2020
Mileage
208,000 mi
ElectricalSteering
Filed Dec 30, 2018

KEY WILL NOT NOT TURN IN IGNITION TO START CAR. TRIED SPARE KEY AND ALL SUGGESTIONS FROM GOOGLE, TURNING STEERING WHEEL, BRAKES, DISCONNECTING BATTERY. LOCKSMITH CHARGE TO REPAIR $300+, PER COMMENTS ON GOOGLE BETTER TO REPLACE OR WILL HAPPEN AGAIN. COST TO REPLACE $600+. TRIED TAPPING AROUND KEY HOLE WITH SCREWDRIVER & HAMMER WHILE SOMEONE TURNED KEY, DID NOT WORK.

NHTSA ID
11164119
Incident
Dec 26, 2018
Mileage
12,000 mi
Steering
Filed Aug 30, 2018
Crash reported

TIE ROD BROKE CAUSING LOSS OF CONTROL WHICH RESULTED IN ROLLOVER ACCIDENT WHEN TRAVELING AT HIGHWAY SPEEDS

NHTSA ID
11123506
Incident
Jun 4, 2018
Mileage
185,000 mi
BrakesPowertrain (other)Steering
Filed Oct 24, 2015

I HAVE A 2004 HONDA PILOT WITH ROUGHLY 174,000 MILES ON IT. IT HAS BEEN WELL CARED FOR AND THE ENGINE SEEMS TO RUN GREAT. I ACQUIRED THE CAR ABOUT A MONTH AGO AND UPON DRIVING IT I NOTICED A FAINT SHUDDERING BETWEEN GEARS UPON ACCELERATION FROM 2-50 MPH. THE WEEKS WENT ON AND IT IS NOW VERY SCARY TO DRIVE IT SHUDDERS TERRIBLY WHILE ACCELERATING AND DECELERATING FROM 2-50 MPH. IT FEELS AS IF THE VEHICLE IS GOING TO JUST STALL OR POSSIBLY LOCK UP AND CRASH OFF THE ROAD I HAVE AN INFANT SON AND IM AFRAID TO HAVE HIM IN THE VEHICLE. THE CAR WAS BOUGHT OUTRIGHT FROM A CERTIFIED HONDA DEALERSHIP FOR OVER 10,000 $ A FEW YEARS BACK,. AND LIKE I SAID THE CAR IS BARELY DRIVABLE THE STEERING IS VERY UNPREDICTABLE AND WILD IT IS UNRESPONSIVE AT TIMES WHEN IM TURNING THE STEERING WHEEL THE CAR CONTINUES TO GO STRAIGHT. THE NOISE FROM THE FRONT DIFFERENTIAL AREA ALONG WITH THE BRAKES ARE SO LOUD WHEN GOING DOWN HILL THAT THEY CAN BE HEARD OVER THE RADIO ON LEVEL 24-27. I CAN FEEL THE CONSTANT VIBRATION AND UPSET IN THE FRONT END SO BAD WHILE DRIVING THAT I HAVE TO MUTE THE RADIO AT TIMES TO MAKE SURE THE VEHICLE ISN'T SCRAPING AND SPARKING ALONG DUE TO A TRANSMISSION LOCK UP CAUSE IT JUST FEELS LIKE SOMETHING IS TERRIBLY WRONG. I M TOO AFRAID TO EVEN GO ON THE FREEWAY UNLESS ABSOLUTELY NECESSARY BECAUSE IM AFRAID OF BEING INJURED OR KILLED BY THIS ALL TOO COMMON PROBLEM I'VE BEEN READING ABOUT. THIS FACT IS VERY TROUBLESOME BECAUSE I LIVE WHERE THE ONLY WAY TO GET ANYWHERE IS TO GO ON THE FREEWAY SO I DON'T KNOW WHAT IM GOING TO DO. WITH THE AMOUNT OF COMPLAINTS ON THIS EXACT ISSUE IM SURPRISED THERE IS NO LAW SUIT... I AM GOING TO TRY TO SEE WHAT I CAN DO TO GET ONE STARTED... IF YOUR PRODUCT HAS BEEN PROVEN DEFECTIVE LIKE THIS OBVIOUSLY HAS THEN HONDA REALLY NEEDS TO OWN UP ITS NOT FAIR HOW MUCH MONEY WE ALL LOSE BY PURCHASING THIS POS FOR THE HIGH RESALE PRICES WE PAY!!!

NHTSA ID
10785769
Incident
Oct 14, 2015
Steering
Filed Jun 15, 2015

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE MAKING A LEFT TURN AT APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,333.

NHTSA ID
10725234
Incident
Jun 11, 2015
Mileage
120,333 mi
Other / unspecifiedSteering
Filed Jun 14, 2015

SUDDENLY CAR STARTED MAKING BAD NOISE FROM ENGINE. I WENT TO STORE TO FIX IT. THEY SAYING ITS FACTORY RECALL AND WE CAN'T FIX IT. I DIDN'T FIND ANY INFORMATION FROM YOUR WEBSITE. ALSO IT'S VERY RISKY. I SUPPOSE TO DRIVE MY CAR FROM MICHIGAN TO VIRGINIA BUT THE AUTO TECHNICAN TOLD ME WIL BE RISK IT'S WILL STOP YOUR WHEEL AND YOU WILL IN BIG ACCIDENT. SEARS AUTO DIDN'T FIX MY CAR. THEY REFER ME TO GO HONDA DEALER FOR RECALL ISSUE. PLEASE ADVICE ME. THANKS

NHTSA ID
10725188
Incident
Jun 10, 2015
Mileage
120,228 mi
Steering
Filed Oct 31, 2014

WE HAVE BEEN HAVING PROBLEMS WITH THE STEERING WHEEL GETTING LOCKED. WE HAVE TO REGULARLY TAKE A PART OFF OF THE STEERING WHEEL AND PUSH A SCREW DRIVER IN THE SPACE UNTIL THE STEERING WHEEL UNLOCKS. THIS HAPPENED TOO OFTEN. THERE IS NO REASON FOR THIS TO HAPPEN. WE DO THE USUAL: PLACE FOOT ON BRAKE, TURN WHEELS, MAKE SURE GEAR IS IN PLACE, ETC. BUT THE WHEEL STAYS LOCKED. *TR

NHTSA ID
10651757
Incident
Oct 15, 2014
Mileage
100,000 mi
Steering
Filed Jul 9, 2014

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A LOAD NOISE EMITTED FROM THE VEHICLE WHEN THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO DEALER, WHO STATED THAT THE POWER STEERING PUMP SEALS FAILED AND RESERVOIR WAS CLOGGED. AS A RESULT, THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,505.

NHTSA ID
10609272
Incident
Apr 8, 2014
Mileage
134,505 mi
ElectricalSteering
Filed Mar 30, 2013

THE KEY WAS DIFFICULT TO INSERT INTO THE IGNITION. ONCE IN, THE KEY WAS THEN VIRTUALLY IMPOSSIBLE TO REMOVE. FURTHERMORE WILL NOT TURN AS IT IS STUCK IN BETWEEN OFF AND ACCESSORY POSITIONS. HOURS WERE SPENT JIGGLING, BRINGING A LOCKSMITH TO MAKE ATTEMPTS AT REMOVING WITHOUT SUCCESS. THE HONDA PILOT HAD TO BE TOWED TO DEALERSHIP. THIS HAPPENED WITHIN 1 DAY OF A SERVICED RECALL FOR THE INTERLOCK LEVER WHICH INVOLVES THE IGNITION AND THE STEERING COLUMN SHIFTER. *TR

NHTSA ID
10505047
Incident
Mar 29, 2013
Mileage
162,715 mi
Fuel systemPowertrain (other)Steering
Filed Oct 9, 2012

THE SHIFT INTERLOCK ALLOWED THE KEY TO BE REMOVED WITHOUT THE PILOT BEING IN PARK. THIS CAUSED THE PILOT TO ROLL BACKWARDS IN A PARKING LOT. LUCKILY THE LOT WAS FAIRLY FLAT, SO IT DIDN'T ROLL FAR OR HIT ANYTHING (OR ANYBODY!). A HONDA DEALER CONFIRMED THE ISSUE, AND CONTACTED HONDA ABOUT IT. HONDA SAID THEY WOULDN'T FIX THE ISSUE DUE TO THE MILEAGE, AND THE FACT THAT I PURCHASED THE VEHICLE USED (FROM CARMAX). *TR

NHTSA ID
10479494
Incident
Aug 1, 2010
Mileage
70,000 mi
BrakesSteering
Filed Jul 28, 2011

2004 HONDA PILOT SHAKES WHEN YOU BRAKE ON THE HIGHWAY GOING OVER 50 MPH. THE STEERING WHEEL ALSO SHAKES WHEN YOU GO AROUND A CURVE AT 40 MPH OR MORE. *TR

NHTSA ID
10415569
Incident
Jul 28, 2011
Mileage
51,000 mi
Steering
Filed Mar 26, 2008

TL*THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING SPEEDS RANGING FROM APPROXIMATELY 25 TO 55 MPH, THE VEHICLE BEGAN PULLING TO THE RIGHT. THE VEHICLE CHANGED LANES WITHIN SECONDS. THE CONTACT HAD TO USE EXTREME FORCE TO STEER THE VEHICLE BACK INTO THE CORRECT LANE. THE FAILURE CAUSED THE TIRES TO WEAR BEFORE THE NORMAL MILEAGE. THE DEALER REPLACED THE TIRES AT 27,000 MILES DUE TO THE EXTREME WEAR. THE STEERING IN THE VEHICLE WAS REPAIRED BY TWO MECHANICS; HOWEVER,THE FAILURE CONTINUED TO OCCUR. THE VIN, NUMBER OF CYLINDERS, AND ENGINE SIZE ARE NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 33,000.

NHTSA ID
10222398
Incident
Sep 16, 2004
Mileage
33,000 mi
Body & structureOther / unspecifiedPowertrain (other)+1 more
Filed Nov 10, 2006

STEERING WHEEL SHAKE. BOUNCES IN HAND. CABIN NOISE/VIBRATION. *NM

NHTSA ID
10173137
Incident
Oct 1, 2004
Steering
Filed Mar 21, 2006

2004 HONDA PILOT. STEERING WHEEL VIBRATION AT SPEEDS 75 MPH. CAN'T BE REMEDIED WITH BALANCE OF TIRES. MANY PILOT OWNERS ARE COMPLAINING ABOUT THE SAME ISSUE. *JB

NHTSA ID
10153375
Incident
Jan 1, 2006
Steering
Filed May 20, 2004

I PURCHASED A 2004 HONDA PILOT AND EVER SINCE WE HAVE OWNED IT WE HAVE A PROBLEM WITH VIBRATION AT SPEED APPROACHING AND OVER 65MPH. WE HAVE HAD IT TO THE DEALER TWO TIMES AND THE HAVE OFFERE NO SOLUTION AND TAKEN THE STANCE THAT IT IS THE CHARACTERISTIC OF THE VEHICLE.*AK

NHTSA ID
10072914
Incident
Dec 1, 2003

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .