RoadVitals

2004 Honda Pilot Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Dec 9, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 544 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Honda Pilot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Body & structureVisibility
Filed Dec 9, 2019
2 injuries reported

WHILE ON THE 605N FREEWAY CLOSE TO THE 10 FREEWAYSPLIT OUR ENTIRE SUNROOF WHICH THE GLASS AND COVER DITACHED FROM OUR VEHICLE AND FLEW OFF. LUCKILY THE CAR BEHIND WAS NOT HIT FROM WHAT I SEE IN THE RECORDING BUT WE CAN'T SEE IF IT FLEW ON THE OTHER SIDE OF THE FREEWAY. MY CHILDREN WERE SEATING IN THE MIDDLE ROW AND SMALL DEBRI HIT THEIR FACE. WE PULLED OVER TO THE EMERGENCY SIDE OF THE FREEWAY TO CHECK DAMAGE. ALL THAT'S LEFT FROM THE SUNROOF IS THE GLUE.

NHTSA ID
11287897
Incident
Dec 8, 2019
Mileage
183,559 mi
Visibility
Filed Nov 6, 2019

IN MAY 2013 I RECEIVED A LETTER STATING THAT THE SUNROOF HAD A DEFECT. CLAIM #[XXX] WAS OPENED AND I WAS DIRECTED TO S & C IN HIAWATHA (319-393-2591) AND ON MAY 31, 2013, I TOOK MY VEHICLE IN FOR THE RECALL. THE SUNROOF STARTED TO LEAK WHEN IT RAINED SO I HAD IT CHECKED BY SAFELITE AUTO GLASS WHO INSPECTED THE DRAIN TUBES AND CONFIRMED THEY WERE NOT CLOGGED. I TRIED TO CONTACT S & C TO CORRECT THE ISSUE WITH THE WEBASTO SUNROOF AND THE BUSINESS WAS CLOSED. I CONTACTED WEBASTO TO SEE IF THEY COULD CONFIRM THAT THE SERVICE CENTER (S & C) HAD ACTUALLY REPLACED THE SUNROOF. WEBASTO DIRECTED ME TO THE NEXT NEAREST SERVICE CENTER, MID IOWA TRUCK & UPHOLSTERY, 1628 S. DUFF AVENUE, AMES, IA 50010 (515-232-4343) WHICH IS 2-HOURS AWAY AND WEBASTO COULD NOT GUARANTEE THAT THE SERVICE CALL WOULD BE COVERED UNDER THE WARRANTY. WHEN DRIVING THE VEHICLE YOU CAN HEAR AN INCREASE IN THE AIR COMING THROUGH THE SUNROOF. I FREQUENTLY TRANSPORT MY GRANDDAUGHTER AND I'M CONCERNED THAT THE GLASS MAY COME OUT OF ITS FRAME AS STATED IN THE RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11278579
Incident
May 6, 2013
Mileage
215,000 mi
ElectricalVisibility
Filed Jan 26, 2013

2004 HONDA PILOT SUV 9/9/2008 FRONT AC BLOWER RESISTOR REPLACED $230 (MILES 68,197, ALSO HAD 100 MILES BUMPER TO BUMPER WARRANTY BUT WAS TOLD BY DEALER IT WAS NOT COVERED. 1/25/2013 (MILES 134,000) FRONT AC AIR MIX MOTOR REPLACED $501,REAR AC/HEAT DOES NOT WORK WAS STILL IN 100 MILE WARRANTY IT HAS A BAD BLOWER RESISTOR I STILL HAVE NOT REPLACED IT. TO TOP IT OFF WHEN IT RAINS MY DRIVER AND NOW FRONT PASSENGER FLOOR MATS ARE GETTING WET FROM THE UNDERNEATH THE PROTECTIVE MAT (MILES 105,000)! YOUR ATTENTION TO THIS ABOVE MATTER IS MOST APPRECIATED. *TR

NHTSA ID
10494787
Incident
Sep 9, 2008
Mileage
68,197 mi
ElectricalVisibility
Filed Nov 20, 2012

DRIVERS SIDE BACK POWERED WINDOW DOES NOT WORK. IT WENT DOWN AUTOMATICALLY AND DOES NOT GO UP WHILE DRIVING AUTOMATICALLY. ALMOST CAUSED A CAR CRASH. *TR

NHTSA ID
10485352
Incident
Nov 20, 2012
Mileage
106,000 mi
Body & structureVisibility
Filed Apr 4, 2012

RUMBLE STRIP NOISE AT 35 TO 40 MILE PER HOUR. TAKEN IT TO DEALER SEVERAL TIMES. TECH HAS HEARD IT. TRIED TO TELL ME IT WAS WINDSHIELD MOLDING. WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I HAVE 2 HONDAS, THEY WILL BE MY LAST PURCHASE FROM HONDA. *TR

NHTSA ID
10454182
Incident
Apr 6, 2009
Mileage
70,000 mi
Interior & seatsVisibility
Filed Mar 28, 2009

THE WINDOW REGULATORS AND POWER DOOR LOCKS ON THE HONDA'S I OWN KEEP FAILING AND COST MORE THAN 300 DOLLARS TO REPAIR. THIS SEEMS TO BE A SYSTEMIC PROBLEM ON THE HONDA'S. I HAVE HAD THIS HAPPEN ON ALL 4 DOORS OF MY 2000 HONDA ACCORD AND 2 DOORS ON MY 2004 HONDA PILOT. HONDA NEEDS TO DO A RECALL AND FIX THIS ISSUE. PEOPLE SHOULDN'T HAVE TO PAY FOR A SYSTEMIC ISSUE IN THE CAR, WHICH CAN BE A SAFETY ISSUE AS WELL AS YOU CAN'T PUT THE WINDOWS DOWN OR UP ONCE THIS HAPPENS. *TR

NHTSA ID
10263518
Incident
Jun 22, 2008
Mileage
37,000 mi
Body & structureVisibility
Filed Feb 3, 2009
3 injuries reported

MY 2004 HONDA PILOTS FLOORBOARDS ARE SOAKED WHEN I TOOK IT TO JOHNSON CITY HONDA THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THAT WAS THE FIRST OF JANUARY THEN I LOOKED AT AN AUTO CLUB THAT HAD A FORUM ABOUT LEAKS IN HONDA PILOTS THERE WHERE FOUR DIFFERENT PLACES THEY HAD FOUND LEAKS AND AFTER HAVING THEM FIXED STILL HAD SOAKED FLOOR BOARDS I HAVE A DAUGHTER SHE IS FOURTEEN MONTHS WHO RIDES IN THIS VEHICLE AND RIGHT AFTER I FOUND THE LEAK SHE GOT SICK FOR THE FIRST TIME SINCE SHE WAS BORN AND HAS BEEN SICK THREE TIMES SINCE DECEMBER AND SO HAS MY WIFE AND I GOT SICK FOR THE FIRST TIME LAST YEAR I HAD A BACTERIA INFECTION AND BRONCHITIS AND I GOT SICK AGAIN TWO DAYS AGO AFTER DRIVING IT SO NOW ITS JUST SITTING IN THE DRIVEWAY MY WIFE AND I ALTERNATE DRIVING THE 1996 HONDA ACCORD THE WHOLE REASON WE BOUGHT THE PILOT WAS BECAUSE WE WHERE PLANNING ON STARTING A FAMILY AND WANTED OUR DAUGHTER TO BE SAFE EVERYTIME IT RAINS THE FLOOR BOARDS GET MORE WET THE PEOPLE ON THE FORUM HAD A HONDA PILOT SERVICE BULLETIN THAT STATED HONDA HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME IN THE A-PILLAR BUT HAVE FOUND SEVERAL OTHER ONES I AM SO IRRITATED THAT I RAN OUT IN TWO INCHES OF SNOW TO GET MY REGISTRATION AT TEN O CLOCK AT NIGHT PLEASE HELP ME! *TR

NHTSA ID
10257371
Incident
Dec 5, 2008
Mileage
41,000 mi
AirbagsVisibility
Filed Oct 15, 2008

OPSD (OCCUPANT POSITION DETECTION SYSTEM) AND REARWIPER MOTOR FAILED AT THE SAME TIME WITHOUT PREVIOUS ACCIDENT. HONDA DEALER SAYING THIS ITEMS ARE NOT COVERED UNDER HONDA CERTIFIED USED CAR CONTRACT. I NEED TO POCKET OUT ABOUT $900.00 TO REPLACED BOTH PARTS. *TR

NHTSA ID
10245570
Incident
Oct 7, 2008
Mileage
24,950 mi
Visibility
Filed Sep 15, 2004

THE CONSUMER PURCHASED A NEW VEHICLE WITH AN AFTERMARKET SUNROOF WHICH WAS INSTALLED BY AN AFTERMARKET SHOP. THE DEALERSHIP TOLD THE CONSUMER THAT THE SUN ROOF WAS A LEGITIMATE OPTION. HE HAD BEEN LIED TO AND NOW THE OWNER FEELS THIS THE VEHICLE IS UNSAFE BECAUSE IT LEAKS WHEN IT RAINS AND WHEN GOING THROUGH THE CAR WASH. THE DEALERSHIP WILL NOT TAKE THE VEHICLE OFF THE ROAD AND THE OWNER FEELS THAT HE IS NOT GETTING ANYWHERE EVEN AFTER TALKING TO THE MANUFACTURER. PROVIDE FURTHER DETAILS. *JB

NHTSA ID
10092248
Incident
Aug 12, 2004
Mileage
2,300 mi
Visibility
Filed Jul 8, 2004

THE DEALER HAD A SUN ROOF INSTALLED AS PART OF THE PURCHASE PRICE. IT HAS HAD MULTIPLE PROBLEMS RANGING FROM VIBRATION NOISE AT LOW SPEED TO EXCESSIVE WIND NOISE AND ALSO ELECTRICAL PROBLEMS. PERHAPS HONDA SHOULD STOP PUTTING IN SUN ROOFS IF THE CAR ISN'T DESIGNED TO ACCOMADATE ONE.*AK

NHTSA ID
10080623
Incident
Jan 1, 2004
Visibility
Filed Feb 18, 2004

FRONT PASSENGER WINDOW SHATTERED OVERNIGHT DURING DROP IN TEMPERATURE FROM 30F TO 0F. NO VISIBLE BLEMISH OR DAMAGE TO WINDOW PRIOR TO WINDOW EXPLOSION. NO INDICATION OF VANDALISM.*AK

NHTSA ID
10058384
Incident
Feb 14, 2004
Mileage
5,800 mi
Interior & seatsVisibility
Filed Jan 8, 2004

BRAND NEW HONDA PILOT EXPERIENCED ELECTRICAL PROBLEM IN THAT THE INTERIOR CAB LIGHT FOR NO APPARENT REASON WILL TURN ITSELF ON AND SHUT ITS SELF OFF AFTER APPROXIMATELY 5 TO 10 SECONDS. AUTOMATIC DOOR LOCKS NOT FUNCTIONING AS WELL AS FRONT PASSENGER WINDOW GETS STUCK AND WILL NOT GO DOWN. DEALER SERVICE SAYS POSSIBLE GHOST IN VEHICLE!! WILL BRING INTO SERVICE ON JAN 10, 2004. *LA

NHTSA ID
10052671
Incident
Jan 3, 2004
Mileage
100 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .