2017 Honda Pilot Interior & seats Problems

The contact owns a 2017 Honda Pilot. The contact stated while driving 80 MPH, the hood started vibrating violently. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 21V932000 (Structure, Latches/Lock/Linkages). The VIN was included, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.

NHTSA ID

11544176

Incident

Sep 2, 2023

Mileage

107,000 mi

The drive side power seat will not raise above a certain height, and compromises a shorter drivers visibility and proper driving potion (someone under ~5'"6'). This is a know problem caused by a part failure and is documented in Honda Service Bulletin 18-034 (Clicking from the Driver's Power Seat While using the Height or Tilt). As a result of Service Bulletin 18-034, this voids the extended warranty that was purchased with the vehicle and Honda USA will not cover the repair as it is out of original warranty. This is a safety concern as stated above and the need to place a cushion under the drive to raise their height puts the seatbelt at an unsafe position. The cost of repair is excessive at $2,400 but regardless of cost this is a known problem and a safety concern for both driving and in a crash.

NHTSA ID

11517478

Incident

Apr 1, 2022

The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the hood was shaking. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The dealer performed the recall repair by replacing the hood latch striker. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle had previously been serviced under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The failure mileage was approximately 89,000.

NHTSA ID

11491679

Incident

Sep 15, 2022

Mileage

89,000 mi

The contact owns a 2017 Honda Pilot. The contact stated that while driving at various speeds, the hood would flutter and shake. The contact called the dealer and was informed that his VIN was not included in NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

NHTSA ID

11484306

Incident

Aug 16, 2022

The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the driver's side front seat inadvertently moved backward. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

NHTSA ID

11481265

Incident

May 1, 2022

Mileage

22,000 mi

There was a rattle coming from the middle seats, specifically on the passenger side. Upon checking I found out that the middle seats were not locking properly. Actually, they could be folded down using your bare hands rather than the buttons and other mechanism to fold the seats. Therefore, in case of an accident, the seats are not likely to keep latch and may fold on any individual sitting in the middle seats. This is a safety issue that needs to be addressed. Seats are not supposed to fold using your hands but by either pressing a button or using a handle.

NHTSA ID

11478086

Incident

Aug 7, 2022

The contact owns a 2017 Honda Pilot. The vehicle had previously been serviced by the dealer under NHTSA Campaign Number: 11V464000 (Structure, Latches/Locks/Linkages). The contact stated that the failure recurred with the hood vibrating after the recall was repaired. The manufacturer was made aware of the failure and informed the contact that they had met their obligation through the recall repair and provided no assistance. The failure mileage was approximately 70,000. The VIN was unavailable.

NHTSA ID

11454486

Incident

Feb 26, 2022

Mileage

70,000 mi

I have had this happen 2 times now! My small child has been locked inside my car with the keys inside the car. Sheriffs had to show up and break into my hot car to rescue my baby. Both times the following situation happened. I strapped my young child into her car seat in the rear passenger seats. I set my purse, with my keyless entry key fob in it, on the front seat. (No one touched the lock from inside). I shut the rear door after strapping my child in. I went to open my drivers door (again, keys in the front seat) and all the doors were locked. It was a terrifying situation. It was hot and I had to call the police to help me out. After 25 minutes we were able to unlock the car. My child was crying the entire time. When we got her out she was drenched in sweat, her hair, clothes, and seat.

NHTSA ID

11436559

Incident

Oct 8, 2021