2018 Honda Pilot Interior & seats Problems

The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 21V932000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle was at the dealer, pending the repairs. The dealer informed the contact that all 6 fuel injectors had failed and needed to be replaced. However, while diagnosing the vehicle, the diagnostic tool failed to retrieve any fault codes. The dealer refused to replace the fuel injectors. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,100. Parts distribution disconnect.

NHTSA ID

11669735

Incident

Jun 27, 2025

Mileage

72,100 mi

In March of 2018, a recall came out for the electric motor and and mounting bracket on the driver side seat adjustment. We purchased this Pilot new in September of 2018. The seat motor has quit working, but we cannot find the recall anywhere. It seams to me like we should be able to get it recalled and get the motor and bracket replaced!!

NHTSA ID

11635882

Incident

Aug 13, 2024

The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages) and 23V858000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11604061

Incident

Dec 23, 2023

I bought the car three days prior to this event. On February 14, 2024, I reached into the third row to lower the seats and I pulled the black strap toward me like it says to do in the manual and the seat came down so hard it crushed my hand between the seat and the side of the car and broke my 5th metacarpal in 3 places. I had to have surgery 6 days later and had hardware put in my hand. Even the emergency room doctor said there is something wrong with my seat. This story is similar to the boy that got crushed in the third row seat and died. Why is this seat like this? I realize if this was a child it would be all over the news but I am an adult and our lives matter much less to the media.

NHTSA ID

11578113

Incident

Feb 14, 2024

Per dealer service center the front passenger defect seat frame need to be replaced. This is a manufacturer defect although this vehicle was not on the recall list of Honda Service Bulletin 18-042, it should have been. This vehicle has not been any accident to cause a seat frame problem. Could cause harm if in accident. The dealer service and Honda American is offering to pay half on the $1,853.60. This a manufacturer defect and I should not have to pay.

NHTSA ID

11474874

Incident

Jun 27, 2022

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but informed the contact to have the vehicle shipped by barge to a dealer in Honolulu for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11458868

Incident

Mar 29, 2022

The contact owns a 2018 Honda Pilot. The contact stated while driving at an undisclosed speed, the hood was vibrating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The vehicle was taken to the local dealer who stated the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The approximate failure mileage was 30,000.

NHTSA ID

11453821

Incident

Jan 1, 2019

Mileage

30,000 mi

The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 18V221000 (Seats) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA ID

11449018

Incident

Jan 1, 2022

I WAS MADE AWARE OF AN URGENT SAFETY RECALL THAT THE DRIVER & FRONT PASSENGER SEATS WERE ASSEMBLED WITH IMPROPERLY MANUFACTURERED RIVITS USED TO SECURE THE SLIDE RAIL FRAME TO THE VEHICLE FLOOR. I SCHEDULED AN APPT FOR THE RECALL ON 3/02/19 @ HUNTINGTON HONDA. I WAS TOLD THEY HAD THE PARTS & WOULD DO THE RECALL WHEN I BROUGJT MY CAR FOR THE APPT. THEY DID NOT DO THE WORK & TOLD ME THAT IS HONDA'S PROCEDURE IS THAT THEY NEVER REPAIR RECALLS ON THE 1ST APPT. THEN I MADE AN APPT AT HONDA CITY FOR THE RECALL REPAIR TO BE DONE ON 03/14/20 I MADE SURE THEY HAD THE PARTS BEFORE THE APPT.. AGAIN THE REPAIR WAS NOT DONE AND I WAS TOLD THEY NEVER REPAIR IT THE 1ST TIME THEY SEE IT. I SCHEDULED THE NEXT APPT AT HONDA CITY FOR THE RECALL REPAIR ON 09/05/20 & AGAIN IT WAS NOT DONE. I BELIEVE HONDA WILL CONTINUE WASTING MY TIME & CAUSING ME EXPENSES & LOSS OF SALARY EVERY TIME I MAKE AN APPT FOR THIS RECALL REPAIR. I DO NOT BELIEVE THEY HAVE ANY INTENTION OF EVER REPAIRING THIS RECALL.

NHTSA ID

11407417

Incident

Sep 5, 2020

Mileage

15,920 mi

DRIVER'S SEAT SINKS AND CHANGES THE SEAT/MIRROR FIELD OF VISION OF THE REAR VIEW MIRRORS. THIS "SINK" HAPPENS SLOWLY (AND WITHOUT NOTICE) CAUSING DANGEROUS BLIND SPOT SITUATIONS WHILE DRIVING AND PARKING. THE "SINK" BEGAN ON FIRST DAY OF OWNERSHIP BUT I DIDN'T REALIZE IT AND ALMOST CAUSED AN ACCIDENT BECAUSE OF THE CHANGE IN SEAT VS REAR VIEW MIRROR POSITION. I AM THE ONLY DRIVER OF SUV. MALE, 69 YEARS OLD. 180 LBS. DRIVER'S SEAT SLOWLY SINKS OVER TIME. APPROXIMATELY 2-5" PER DAY. WHILE DRIVING, IN ALL INSTANCES. ALSO WHEN THE SUV IS SITTING PARKED AND EMPTY OF PASSENGERS, BUT SINK IS SLOWER. DEALER AND HONDA MAIN PHONE COMPLAINT SITE SAY IT IS NORMAL. SERVICE WOMAN AT LOCAL BETTEN-BAKER HONDA SAID SHE HAS 2016 PILOT WITH THE SAME SEAT AND ISSUE. SAID THE SINK IS NORMAL. I BELIEVE IT IS POSSIBLY A LEAKING AIR BLADDER. CAUSE UNKNOWN. LX MODEL WITH 5000 MILES.

NHTSA ID

11160889

Incident

Aug 17, 2018