Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2019 Honda Pilot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 206 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 206, in the owner's own words
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.
VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While NHTSA records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.
For about a year now the front facing camera throw 5 warnings, my cruise dont work, and it cost 2200 to fix. I follow a honda group on fb and apparently this is the main complaint. Something needs to be done bc it is very un sage to have all these safety features and they may r may not work
My 2019 Honda Pilot EX-L (perfectly maintained and with only 72K miles) just started displaying a "Braking System" failure warning light along with dash notifications that a number of critical safety systems are no longer functioning, including: forward collision warning, automatic emergency breaking, lane keeping assistance and departure warning, adaptive cruise control, and more. The car registers a failure code of "U3000-49" which I've learned is related to a bad front camera - a problem apparently plaguing so many Honda vehicles like mine that there is now a class action lawsuit (Jones, et al. v. American Honda Motor Co., Inc.) related to it. Given the lawsuit shows how pervasive this situation is, and the nature of the safety risks involved, I hope this issue will be elevated to a formal NHTSA Safety Recall along with reimbursement for repair expenses (mine will be about $1500).
I am filing this complaint because my 2019 Honda Pilot has developed a serious safety-related defect. When I started the vehicle, multiple warning lights remain on, including the LKAS, ACC, CMBS, and Brake System warnings. I haven't had it inspected by the dealer yet, as the closest dealer is 25 miles away down a curvy mountain road. I expect that it will be determined that the front-facing camera has failed. Because this camera supports several driver-assistance and warning systems, the failure has made those systems unreliable and prevents the vehicle from accurately alerting me to other potential problems. This creates a significant safety concern because, if another malfunction occurs, I may not be able to distinguish it from the existing warnings. The warning lights remain active unless the camera is replaced at an estimated cost of $2,600. I do not believe owners should be responsible for such an expensive repair when the failure affects critical safety and warning functions. This issue appears to be recurring among 2019 Honda Pilots, with similar complaints reported by other owners online and in social media forums. I respectfully request that Honda investigate this defect and provide an appropriate remedy, including repair assistance or coverage for the failed camera system.
While driving, there was a loud noise came from the engine. I immediately pulled over onto the shoulder as I was unable to continue driving. Every time I accelerated, the car with jerk forward and posed an extreme danger for both the the passengers and others on the road. There were numerous error messages appearing on my dashboard, and the loud noise persisted. The local dealer found that there was an issue with the engine and needs engine replacement. I contacted manufacturer HONDA and they not willing to help me as my 6.3 year vehicle is out of 5 year warranty.
I HAVE NOTICED ALOT OF THE HONDA PILOTS FRONT FACING CAMERA GETS SO HOT THAT IT FRIES THE INTERNAL AND DOED NOT WORK I HAVE FULL COVERAGE ON MY CAR AND THE GLASS COMPANY WILL NOT REPLACE IT
The fuel injectors have been diagnosed by my local dealership with all the appropriate codes referencing the following extended warranty bulletin issued by Honda for the repair of all 6 fuel injectors and related parts to be installed free of charge. Honda issued a warranty extension for the 2019 Honda Pilot fuel injectors under Service Bulletin 20-100. Warranty Coverage Details Expiration Point: The warranty is extended to 10 years from the original date of purchase or 150,000 miles, whichever comes first. Condition: The vehicle must display a Malfunction Indicator Light (Check Engine Light) with specific stored fuel-system error codes (such as P0300 through P0306, P0420, P0430, P219A, or P219B). How to Get Coverage or File a Claim 1. If Your Vehicle Needs Repair Now Take your vehicle to an authorized Honda dealership. They will scan the diagnostic trouble codes (DTCs). If the codes match the service bulletin criteria, the dealer will replace the fuel injectors for free. American Honda Motor Co., Inc. Honda Automobile Customer Service P.O. Box 2964 Torrance, CA 90509-2964 I meet all the requirements for the warranty work to be provided for free as the fuel injectors are a defective part as manufactured and my vehicle is at 125,000 miles under the 10 year 150k condition. However Hinderer Honda, Heath Ohio stated my vehicle isnt covered even though its the same as covered by Honda extended warranty. The parts kit for repair is $479.00 dollars and labor quoted was $895.00. I simply cant afford this vital repair as its also causing safety issues and business loss as a delivery and rishare driver. I ask that you approve the warranty repairs to be provided to Hinderer Honda ASAP please. Please contact me @ [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2019 Honda Pilot had warnings( see pics). I took into Honda for inspection. We were told it was a radar (sensor). After doing some research online, this is a common issue with Honda vehicles. The cost is $2000 to fix. Why is this not a recall issue???
There are several lights that come on and say there is a problem. Upon looking online for information on how to fix it there are numerous people with the same issue and there should be a recall.
I have a 2019 Honda Pilot Touring with an intermittent fault. At apparently random intervals, I'll get the following faults on start: Adaptive Cruise Control Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem Auto High-Beam Problem If I drive the car a couple of miles, there's a 50-50 chance I'll get them the next time the car starts. It's not throwing any fault codes. Had the oil changed, battery checked, cleaned the "H" sign to make sure it wasnt anything dirty on the radar.
Multiple malfunction warning lights came on stating the adaptive cruise control, emergency braking, lane keep assist, automatic headlights, etc. were not functioning. The Honda dealer attributed it to the forward facing multi-purpose camera. I was told they have seen the same issue before. It's a very expensive part to have replaced ($1846.50). While researching the problem it appears to be a very common problem with Honda and I'm sure the dealership is not forwarding this information to you. This is a safety issue and I'm sure people are driving around without fixing it because of the cost. The cost to fix this problem should be absorbed by Honda since it is definitely an engineering issue. Fortunately, I had an extended warranty on my car that covered most of the cost.
At roughly 90,000 miles the forward multipurpose camera has an internal failure and a lot of my safety features no longer work, such as Road departure mitigation, Auto high beams, Lane keeping assist, collision avoidance, and adaptive cruise control. This is a very common problem amongst these vehicles and honda should be responsible in fixing them.
Several times the automatic emergency braking system has engaged when there is no obstruction in front of me. In addition, several times the automatic emergency braking system has flashed a warning when there is no obstruction in front of me. Both of these situations are very dangerous and can cause an accident or can cause me to loose control of my car.
The backup camera suddenly stopped working properly The image and colors are distorted.
I have several lights on my dash after getting a part changed. Road departure mitigation, adaptive cruise control problem, collision mitigation system problem, auto high beam problem.
I leased this vehicle in Oct2019 and then brought this vehicle and till date did 44710 miles and on 2/25 we had multiple warnings on the dashboard regarding lane assist failure, adaptive cruise control, break system failure, forward collision failure and many more warnings, we took it to Honda Dealer to investigate and they said that he don’t Monocular camera has to be replaced with a estimate cost of $2395, when searched online there are many customers of the 2019 model facing the same problem and are subjected to such high repair cost. I believe that this is a faulty part from Honda and needs to be recalled and fixed as this impacts critical safety functions.
Vehicle: 2019 Honda Pilot Issue: Complete dashboard blackout / loss of safety systems Safety Defect: Yes Description of the problem: While driving, the entire dashboard and infotainment system suddenly go black without warning. This includes the speedometer, fuel gauge, warning lights, backup camera, and all Honda Sensing features (Lane Keep Assist, Adaptive Cruise Control, Collision Mitigation, Road Departure Mitigation). When this happens, I cannot see my speed or any critical vehicle information. The system reboots on its own while still driving. This failure happens intermittently and unpredictably, including at highway speeds. It creates a serious safety hazard because I lose all driver information and safety alerts. Many other 2019 Honda Pilot owners report the same issue, and Honda has not issued a recall or permanent fix. Honda cannot figure out why this happens depsite me taking it to dealer several times. Frequency: • Has happened multiple times When it occurs: • While driving What has been done so far: Honda dealers have not provided a permanent fix. Software updates and resets do not resolve the issue. Honda has not acknowledged this as a safety defect despite widespread reports. Why this is a safety issue: Losing the speedometer, warning lights, and safety systems while driving is extremely dangerous. I cannot tell how fast I am going, whether the vehicle has warnings, or whether safety systems are active. This should be investigated as a safety defect.
My car turned the brake light on, the cruise control stopped working, it has the lane departure warning on, the sensor on the windshield apparently is not working.. I can't use the cruise control nor the lane departure assistant and I am concerned that when needed the emergency breaks won't work.. this is a serious issue Honda should remedy.
The front camera is kicking a code of U3000-49 so now none of my safety features work nor is honda 100% certain on how to fix his issue. I've spoken to Honda and no one can provide a clear answer. I'm not driving my car with my 2 small children because it's the only car I have and none of my safety features are working due to the damage from the front camera. I've been told by a glass service, it's likely due to heat damage as Honda's front camera are known for this. This could cause so many issue, especially since Honda isn't giving any feedback on how to correct this issue.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .