2019 Honda Pilot Problems

In the past month 4 times I had a Software, Module malfunction. All lights in in the dash are on like a Christmas Tree. Believe is related to the PGM. When to the Honda dealer in Winter Haven explained what happened and show a short video and they said that because my Vin [XXX] have no recall I have to pay $89.99 for an inspection and other charges to fix the problem. I told the service department that my battery & alternator were Ok that many Honda vehicles had the same problems and that I believe is the PGM. When this happens I can’t turn the Suv off, the brakes started acting weird, can’t open the rear door and the engine accelerates. If this is not a safety hazard I don’t know what it is. I have an appointment tomorrow with the dealer but I think that pay for a manufacturer malfunction is no way of doing business INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While NHTSA records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

I was with my mother in law coming home from shopping. Car jerked and went into limp mode. We pulled over and restart the car and we were still in limp mode. We could past 2k RPM. We pulled in to the autozone that was near by, had them check the code and we have p0369 which indicates a camshaft sensor. I notified the deal where I always get my service done and they couldn’t take in the Pilot. I called multiple places but lead time was fair. I took it to a master mechanic and he states that he had ran into multiple problems about the camshaft has a play and hit the sensor. Sure enough he was right! Older vehicle has a recall on this. I called Honda customer service about the problem I have and they don’t a recall for this year make and model. They couldn’t help nor steer in the right direction. So we are now out of pocket for the issue that is known.

* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.

A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online

Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA

Left home driving 5 min down the road the car suddenly started hiccuping as to power I almost wrecked it recovered but started again …was a prime example of that fuel pump issue …i turned around drove home barely made it going slow …smelling a low grade sweetish burning smell…made it home checked and found this recall online of the fuel pump issue…called dealership asked to get this fixed they told me I had to get it there they would not provide a tow and the recall issue has made it unsafe to drive…the problem is their fault and now I am expected to to pay 200 to get there…they should tow and fix… they also would not cover a loaner I’m out transportation for days and this has caused all sorts of issues as I have to get to work etc…

I am submitting this complaint regarding my 2019 Honda Pilot after experiencing a failure of the fuel rail assembly that resulted in the check engine light illuminating and required repair at my own expense. My vehicle exhibited the same symptoms and was diagnosed with the same fuel rail issue that is described in Honda’s existing recall for certain 2019 Honda Pilot vehicles. However, when I contacted Honda, I was informed that my VIN was not included within the recall population, despite my vehicle experiencing the identical failure. The fuel rail failure caused the check engine light to illuminate and required replacement of the defective fuel rail. Because my vehicle was excluded from the recall, Honda declined to cover the repair, and I was forced to pay the full cost out of pocket. I believe this demonstrates that the defect is not limited to the VIN range identified in the recall. My vehicle experienced the exact condition addressed by Honda’s recall, yet I received no assistance solely because my VIN was not included. Owners of vehicles with the same defect should not be responsible for repair costs simply because their vehicle falls outside the current recall range. I am requesting that NHTSA investigate whether the recall population should be expanded to include additional 2019 Honda Pilot vehicles affected by this same fuel rail defect and that Honda reimburse owners who have paid for repairs related to this safety issue.

Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile

* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.

I was driving around 30-35 mph when my car's dashboard lights were flickering on and it then gave me a warning that the collision mitigation system was coming on. The car started braking hard and it swerved me to the left, so much so that I was halfway into the left lane. Thankfully no other car was in that lane. Then my car automatically went into neutral and I had to stop on the side of the road. I took the car into the Honda Dealership the same day. They told me that it could possibly be a dirty multi use camera by the rear view mirror and so they claimed to have cleaned it. I'm not certain that was the issue since I had just gotten a car wash recently and it did not seem to have been dirty.

While driving straight, my 2019 Honda Pilot activates collision “BRAKE” warnings and applies steering wheel torque when there are no vehicles or obstacles present. The system intervenes unexpectedly and repeatedly. The attached documents show that I reported this issue to a Honda dealership and Honda Customer Relations (case #16094868). No diagnosis has been completed yet. This is a safety concern.

The vehicle’s A/C system is experiencing a refrigerant leak due to a known issue with the compressor shaft seal. This issue appears to be associated with the transition to the newer R1234yf refrigerant, after which the shaft seal design was not adequately updated, leading to premature seal failure and refrigerant leakage. This is not an isolated case. Similar A/C compressor shaft seal leaks have been widely reported across multiple Honda models, including the Honda Civic, Accord, and CR-V. For several of these models, Honda has acknowledged the defect and issued an extended warranty program covering A/C compressor shaft seal failures. However, for the Honda Pilot, although Honda has issued a service bulletin describing the same shaft seal leak condition and repair procedure, no extended warranty coverage has been provided. The service bulletin for the Pilot describes the same failure mode and repair process as those covered under extended warranty programs for other models, indicating that Honda is aware of the defect and its root cause. Despite this acknowledgment, Pilot owners are required to bear the full cost of repairs, which can be significant, even though the underlying issue is consistent with those already covered in other vehicles. This issue also has potential safety implications. Loss of A/C function can impair the defrosting system, leading to windshield fogging and reduced visibility, especially in humid or cold conditions. Reduced visibility can directly impact driver safety. Given that Honda has already recognized this defect in multiple models and implemented extended warranty coverage, I believe similar coverage should be extended to the Honda Pilot to ensure fair treatment of customers and to address the associated safety concerns. I have attached the extended warranty documentation for the Honda Civic as well as the service bulletin for the Honda Pilot; they describe the same issue and repair procedure.

The contact owns a 2019 Honda Pilot. The contact stated that while driving at 55 MPH, the sunroof unexpectedly exploded without impact. The vehicle was taken to the dealer, where an independent auto glass specialist was unable to determine the cause of failure. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 160,000.

The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 20-25 MPH from a complete stop, the vehicle partially spun out. The contact was able to stop the vehicle. The contact stated that the failure could have caused a crash. The dealer was contacted and informed the contact that the earliest appointment for the recall repair was in four weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

Premature paint delamination on a 2019 Honda Pilot. Notifying NHTSA to track factory paint adhesion defects correlating with active Attika v. American Honda Motor Co. litigation.

Condensation in headlight assembly impeding forward visibility at night.

Headlight seal failure resulting in condensation buildup resulting in obstructing light while driving at night.

While driving straight, my 2019 Honda Pilot activates collision “BRAKE” warnings and applies steering wheel torque when there are no vehicles or obstacles present. The system intervenes unexpectedly and repeatedly. The attached documents show that I reported this issue to a Honda dealership and Honda Customer Relations (case #16094868). No diagnosis has been completed yet. This is a safety concern.

Needed a steering rack. Needed a new transmission due to a torque converter failure. Now AWD is intermittently faulty needing fuel injectors. All within 1 year

The contact owns a 2019 Honda Pilot. The contact stated that the message "Air Bag System - SRS Fault" was intermittently displayed. The vehicle was taken to the dealer; however, the failure could not be duplicated. The dealer retrieved an intermittent diagnostic trouble code associated with the cable reel. The contact stated that the message was constantly displayed. The dealer was notified of the failure and forwarded an email with an estimate for a diagnostic test and the repair. The contact advised the dealer to notify the manufacturer of the failure; however, the contact believed that the manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was approximately 94,800.

Airbags deployed without impact

my car's mile is 61500. Front Suspension conection parts have a lot of rust. It looks dangerous. My husband saw that he was looking at tires. I believe It will cause more damages to my car in the future. please advise!

Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile

The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into LIMP Mode. The vehicle was restarted; however, the advanced safety features remained inoperable. The vehicle remained in LIMP Mode and failed to properly accelerate while driving. The contact referenced TSB: 23-0780 (Torque Converter); however, the vehicle was not associated with the TSB. The vehicle was taken to a local dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,500.

The contact owns a 2019 Honda Pilot. The contact stated while driving 5 MPH, the vehicle stalled. The contact stated that the battery and the traction control system warning lights were illuminated. The contact stated that he was able to manually shift to neutral. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.

While operating I was on Highway driving my car the driver seat was set up according to my height, when I use the break to slow down for the heavy traffic during the rush hour wasn't that fast at all I believe my car was at 30 in mph around somehow my car seat dropped too low and I was afraid that I can barley seen in the front. Some how I manage to get home but not sure if there is blown fuses, faulty switches, or loose wiring connectors under the seat or electrical seat problems. This Vehicle is from year 2019 when we purchased. I haven't call the Honda for service yet, cause it's weekend now. I will call on following Monday 22. for Check up.

The sensor system for my car are malfunctioning when the car is off. This causes the fuse system to malfunction and power the vehicle without keys being located near the vehicle. The car tries to start as well as the lights flash, dash turns on, and also the horn blares. The fuse system located under the steering wheel sounds like it will spark or blow fuses. The dealer is unable to fix the problem until May because the part is backordered due to many others having the same issue. This has been occurring for months. This issue required the removal of the horn fuse which is a public and personal safety hazard to drive without a functioning horn. The technician with Honda also mentioned I should remove the battery cable every night to prevent the car from draining the battery. The technician himself is also experiencing the same problem with his car.

The seatbelt that serves the middle row center seat detached from its attachment point during normal use without an accident. We are the original owners of the car with no accidents. My daughter has sat in that seat for 4.5 years and 50,000 miles. She is currently 10 years old. Had we been in an accident, I believe that she would have not been protected by her seatbelt. One day, we noticed a large bulge in the back of the car roof that we hadn’t seen before. The next day, when my daughter puller her seatbelt out, there was resistance when she pulled. Once the seatbelt did come out, white fabric came out of the seatbelt hole and the seatbelt fabric was torn/frayed. We brought the car into the dealership where we purchased it. Upon inspection, the bulge was the reel assembly that had detached from the frame of the car. The seatbelt assembly was wedged between the metal roof and the fabric trim - not attached to anything. It is being repaired under warranty on 6/16/2023 at the dealership.

The driver's belt buckle receiver started malfunctioning and would click, but the seat belt would not lock at 93k miles. The belt would come unlatched while driving. The red release button would stick in the down position as well. Honda dealer said they would replace it under warranty, but it was non the less scary not to have a working seat belt. I question the quality of the part as I have had many other Hondas with 2-3 times the miles that never had a seat belt failure. I am driving a 2022 Honda Pilot loaner with 600 miles, and while the seat belt locks, it looks like it could eventually fail as well. I would feel safer if a Honda engineer inspected the buckle locks.

See attached document for complaint

The contact owns a 2019 Honda Pilot. The contact stated while driving 5 MPH, the vehicle stalled. The contact stated that the battery and the traction control system warning lights were illuminated. The contact stated that he was able to manually shift to neutral. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.

The contact owns a 2019 Honda Pilot equipped with Continental Tires, Tire Line: Cross Contact LX Sport, Tire Size: 245/50/R20, DOT Number: A376D3K92119. The contact stated that all four tires had experienced low air pressure on multiple occasions. Upon inspection, it was discovered that the rubber on the front passenger’s side tread had peeled off and separated from the tire. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures and informed that the VIN and DOT numbers were not included in the NHTSA Campaign Number: 21V165000 (Tires). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,000.

SIDE-WALL BLEW OUT OF TIRE WHILE TRAVELING AT APPROXIMATELY 55-60MPH ON NORMAL, PAVED ROAD. NO DEBRIS WAS HIT AT THE TIME OF FAILURE AND THERE WAS NO KNOWN HISTORY OF STRIKING DEBRIS WITH THE SIDEWALL. TIRE HAD APPROXIMATELY 16,000 MILES ON IT (65,000 MILE TIRES) AND HAD BEEN ROTATED TWICE SINCE PURCHASE.

The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.