2023 Honda Pilot Interior & seats Problems

I am writing to formally express my concern regarding a safety issue with my 2023 Honda Pilot TrailSport. The driver’s seat has become loose, and upon inspection, I discovered that a bolt has come out of the seat frame assembly. This creates noticeable movement in the seat while driving and raises serious concerns about the structural integrity and safety of the seating system. What is particularly concerning is that this issue appears to be similar to a seat-related recall affecting other 2023 Honda Pilot models. Although my vehicle is experiencing what appears to be the same defect, I have been advised that my VIN is not included in the recall population. I contacted Honda Customer Relations seeking assistance; however, I was informed that I would be responsible for approximately $200 just for diagnostic inspection, despite the fact that the issue involves a potential safety defect that closely resembles a known problem affecting other vehicles of the same model year. I respectfully request that Honda: Review my vehicle's eligibility for recall-related coverage or goodwill assistance. Investigate whether this seat-frame failure is related to the same condition identified in other 2023 Honda Pilot vehicles. Waive the diagnostic fee and inspect the vehicle given the safety implications of a loose driver’s seat. Provide guidance on how Honda intends to address this issue if it is determined to be a manufacturing or design defect. I have been a Honda owner with confidence in the brand’s commitment to safety and customer satisfaction, and I hope Honda will take this matter seriously. A loose driver’s seat is not only inconvenient but also a significant safety concern that could affect vehicle control and occupant protection in the event of an accident. I appreciate your prompt attention to this matter and look forward to your response.

NHTSA ID

11752641

Incident

Jul 24, 2026

The driver seat has come unsecured from the vehicle and has been loose and rocky like a rocking chair . Was at the dealer twice for repair

NHTSA ID

11720573

Incident

Jan 31, 2026

Seatbelt sensors for the passenger second row dinging off and on when seatbelt is buckled. Also the light coming on that says emergency brake unavailable.

NHTSA ID

11716600

Incident

Feb 6, 2026

3rd row seat headrest stays folded and won’t lock into place.

NHTSA ID

11713811

Incident

Dec 13, 2025

The seat belt alarm keeps going off as if the seat belt is not buckled even though it is buckled. The first issue was when I had the car less than a yr. The middle row right side had this problem and the dealer replaced the seatbelt. Now at 38k miles, the middle row middle seat started to have the same issue. Also, the middle row on the right side would occasionally alarm as well but not as constant (this was the same seatbelt that was replaced initially).

NHTSA ID

11712946

Incident

Nov 1, 2025

Rear seat belt indicator and alarm go off continuously when the seat is occupied and when the passenger is buckled by the seat belt. While the passenger is buckled, anytime they shift it causes the indicator light to come on and the alarm to sound. This defeats the purpose of having the indicator.

NHTSA ID

11708203

Incident

Dec 31, 2025

The car seat snug lock feature in the forward facing position does NOT create a snug fit and becomes loose over time. BOTH of my turn2me seats do this. Purchased on the same day. We recently forward faced my daughter due to maxing out the rear facing limits. We have installed with the seat belt due to being over the limit for the latch. With the seat belt, when installed per the manual, it comes loose almost immediately after install. I noticed the seat starts to wiggle within a couple days and being over the “one inch rule”. I will submit videos of me installing per manual and how it comes undone with the slightest pull on the belt. This is what happens after a couple days of use. I’m a cpst and have discussed with numerous cpst about this seat. This is a “known issue” and nothing we have tried will keep it secure. Extremely unsafe to be using this seat and it needs to be recalled due to this not being the first complaint. I have also made a report with graco with no response yet. It will not let me upload videos to the report but if someone reaches out, I can email them in.

NHTSA ID

11707009

Incident

Dec 1, 2025

Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).

NHTSA ID

11664179

Incident

May 1, 2025

The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. There was an abnormally loud grinding sound coming from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the power steering system needed to be replaced. The vehicle was repaired but the failure persisted. Additionally, the contact stated that the driver's seat was moving whenever the brake pedal was depressed. There were no warning lights illuminated. The vehicle was taken to another local dealer, Motor Werks of Barrington (1475 S Barrington Rd, Barrington, IL 60010); who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 8,468.

NHTSA ID

11656368

Incident

Jan 1, 2024

Mileage

8,468 mi