Owner-reported complaints naming the seat belt system, filed with NHTSA
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Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2023 Honda Pilot submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
Left middle row seat belt sensor is indicating unbuckeled when it is buckled. Dealer is asking over $500 to repair. I hae also read about other sensor alerts on 2023 and 2024 for left side as well.
Honda has a known issue where their Pilot’s seatbelt sensor stops working. I was the second vehicle this week to bring my car in because the belt dings incessantly even though the seatbelt is secured. This can prevent the airbag from deploying while a passenger is in the seat. I’m being charged for the repair and feel that it should be covered as it’s a safety issue.
The second row passenger side seat belt continues to give an alert that there is a rider but the belt is not buckled, even though the belt is buckled. The wire running alongside the belt latch can be jiggled to get the alert to stop. Then the alert restarts. Sometimes the alert continues to trigger several times over. Sometimes there will be no alert for several minutes. A local auto shop looked at the seatbelt and said there is a mechanism that is supposed to slide and catch when the belt is buckled. That mechanism is no longer catching. The problem started March 2026. There has not been a safety incident to date.
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the second-row seats which were occupied had properly latched the seat belts; however, the seat belt alarm was activated. The seat belt warning light was illuminated. The failure reoccurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the seat wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.
Passenger side 2nd row Seat belt indicates unbuckled when passenger is buckled in and seated. Started as an intermittent indication, now the warning lamp continuously indicates the passenger is unbuckled when seated with seat belt buckled. Dealer has confirmed the concern, aligns with OEM service bulletin, OEM has redesigned service parts but will not service under warranty due to mileage on vehicle (80K).
The second-row passenger-side seat belt buckle intermittently fails to correctly detect a latched seat belt. While occupied and properly buckled, slight passenger movement causes the vehicle to generate false seat belt warning messages and chimes indicating the belt is unfastened. Inspection confirms the buckle remains physically latched. The repeated false warnings distract the driver and may reduce confidence in the vehicle's seat belt monitoring system. The condition has been recurrent and is limited to the second-row right-side seating position.
The rear passenger-side (second-row, right-side outboard) seatbelt warning system is defective, repeatedly triggering false "unbuckled" alarms even when a passenger is securely buckled in. This is a known manufacturing defect involving the occupant detection sensor inside the seat cushion frame, which sends intermittent, incorrect signals to the vehicle's computer. The defect presents a severe safety hazard. The continuous, loud chiming distracts the driver and causes immediate "alarm fatigue." This forces the driver to ignore seatbelt warnings, creating a dangerous situation where a rear passenger (including a child) could actually become unbuckled without the driver realizing it, significantly increasing the risk of injury or death in a crash. The vehicle was taken to an authorized dealership for inspection, but technicians reported they could not replicate the intermittent failure at that specific moment. However, the system immediately failed again the very first time a passenger sat in that seat after leaving the dealership. The defective seat cushion frame and its internal components remain in the vehicle and are fully available for inspection. The failure began intermittently and has now become a persistent issue. There are no prior warning lights; rather, the seatbelt warning chime and dashboard graphics activate and continuously flash/alarm while driving, falsely indicating the occupant is unbuckled when they are actually safely secured. This issue matches the parameters of Honda Service Bulletin 23-018 and the active NHTSA safety investigation into this model.
My vehicle, 2023 Honda Pilot Elite, is experiencing intermittent, inaccurate seat belt engagement readings for the second-row seating middle and right position captain chair while driving. The system frequently sends incorrect status information to the driver's dashboard display, presenting two specific safety hazards. A false negative alert, The dashboard display indicates that the second-row middle and right captains chair positions are unbuckled when in fact the passengers are completely buckled. This prevents the driver from knowing if rear occupants—specifically children—have unfastened their seat belts while vehicle is in motion , creating a severe safety risk. This also triggers persistent, distracting warning chimes and dashboard alerts while driving. This is very concerning not knowing if the safety restraint system in place is correctly working due to the indicators on the dash intermittently showing false information while my children are buckled.
Right passenger seat in second row alarms that seatbelt is not buckled when it is buckled with a passenger.
Seat belt on rear passenger side seems like it is clipped in but car dings with red warning sign that seat belt is not fastened. I am worried that the seat belt is not working properly.
The middle right side passenger seat belt alarm is going off and indicating it is not clicked when it is. I have had my [XXX] son and [XXX] daughter (different weights) sit there and the alarm will go off constantly indicating their seat belt is not fastened. I have also had adults who were heavier sit there as well and its doing it constantly. The alarm will not shut off and flashes on the dashboard that it isn't fastened. Is there an issue with others? I have used canned air to blow out the seatbelt thinking there may be something inside the latch. When this first started beeping it would only beep a few times and indicate it wasn't fastened. Now the alarm keeps beeping and you can't even sit in the seat due to the alarm constantly going off and indicates not buckled on the dash board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The seat belt sensors are going off even when the rider is properly buckled in. Happening in the second row seats, primarily on the right passenger side of the second row.There may be an issue with the sensor.
The rear passenger seat belt warning system in the 2023 Honda Pilot suffers from a critical malfunction. Specifically, the right rear passenger seat belt sensor triggers false, persistent, and loud "unbuckled" audio alarms and visual dashboard alerts while an occupant is sitting in that position with the seat belt securely and properly fastened. According to an official Honda Service Bulletin addressing this precise symptom, the root cause is a manufacturing defect involving a damaged or broken wire inside the seat belt buckle assembly, which causes the vehicle to misread the occupant's buckled status. Safety Hazards & Risks: Severe Driver Distraction: The loud, continuous auditory chime and flashing dashboard alerts create an extreme, immediate distraction for the driver while the vehicle is in motion, increasing the risk of a crash. Warning Fatigue & False Assurance: Because the system consistently misreports the true status of the passenger, it forces the driver to consciously dismiss or ignore safety alerts. In a real-world family scenario, this false information can lead a driver to believe a rear occupant (particularly a child in the 2nd or 3rd row) is securely buckled when they are actually unbuckled, or vice versa, defeating the entire purpose of the vehicle’s safety warning system.
This is the second time experiencing a complete failure of the rear seat belt warning architecture on my 2023 Honda Pilot. In 2025, I formally reported that the warning sensors for both the 2nd-row middle seat and the 3rd-row seats were malfunctioning—triggering persistent unbuckled alarms even when passengers were properly seated and securely fastened. The issue has now returned and is actively failing on the 2nd-row seats. Despite passengers being buckled in safely, the vehicle's dashboard alerts and audible chimes sound continuously, causing severe driver distraction and making it impossible to accurately determine if my rear passengers are actually protected. I am providing a diagnosis of the seat belt warning issue in 2025, I am having the same issue now in 2026.
Rear passenger seatbelt warning beeps continuously when seat is occupied and belt is latched.
The car is giving false alerts warning that a buckled seat is unbuckled in the second row seat behind the front passenger seat. It started the week of April 19, 2026 and it is happening more frequently now. It is very annoying and it is concerning that it might have an impact on the airbags. I haven’t contacted the dealership yet or made an appointment to have it looked at, but it can be available for inspection. It seems like this is a common issue with 2023 Pilots.
Seatbelt sensory goes off in the middle row right passenger staying seatbelt not connected. Seatbelt is connected and the alert will not cut off.
The third row seat belt buckles on driver side and passenger side have been replaced due to failing to register when a child is seated and buckled in that row causing the vehicle alarm to go off notifying me that the child is unbuckled when they are not. I have been to the dealer 5 times going on 6 for this same issue. Have had a total of 3 buckles fail, one of them had failed twice now. 2 of them have been repaired and the vehicle is scheduled to go back to the dealership April 3rd to fix the two new buckles that have failed.
Seatbelt sensors for the passenger second row dinging off and on when seatbelt is buckled. Also the light coming on that says emergency brake unavailable.
The seat belt alarm keeps going off as if the seat belt is not buckled even though it is buckled. The first issue was when I had the car less than a yr. The middle row right side had this problem and the dealer replaced the seatbelt. Now at 38k miles, the middle row middle seat started to have the same issue. Also, the middle row on the right side would occasionally alarm as well but not as constant (this was the same seatbelt that was replaced initially).
Rear seat belt indicator and alarm go off continuously when the seat is occupied and when the passenger is buckled by the seat belt. While the passenger is buckled, anytime they shift it causes the indicator light to come on and the alarm to sound. This defeats the purpose of having the indicator.
Rear/third-row seatbelt warning activates repeatedly even when passenger is properly buckled. Issue has been present shortly after vehicle purchase. Dealer refuses inspection without charging diagnostic fee. Safety system is unreliable and distracting while driving.
Multiple false "unbuckled seatbelt warning" regarding the rear seat belt being unbuckled when it was not. Alarm sounds and lights up warning on drivers display board. This alarmed the driver during movement on multiple occasions, causing unnecessary distraction. Driver sometimes ignores the signal because of the frequency of the false alarm and missed an actual moment where teenager was unbuckled. This is very dangerous. Please look into this please.
For the middle row, right passenger seat, the seat belt alert (visual and audio alert) goes off even when the passenger is properly buckled in. It is intermittent. This is a safety issue as the alert keeps beeping throughout the journey. The beeping can be very distracting when driving due to the noise, and also as it raises concern of safety. My workaround is not to use that seat (an inconvenience), or use the seat without a seatbelt buckled in (safety). Dealership dismissed it as a non-issue as they could not replicate it because the issue is intermittent. The vehicle is out of the bumper-to-bumper warranty thus discovery and fixing the issue (if there is any) will be out of my pocket. I have seen others mention this issue so it is not isolated to my car but rather to this model and year.
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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