2025 Honda Prologue Suspension Problems

Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.

NHTSA ID

11752025

Incident

Jan 5, 2026

Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.

NHTSA ID

11750933

Incident

Feb 12, 2026

Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer

NHTSA ID

11742840

Incident

Jun 4, 2026

There's a knocking or clicking sound when I turn, and sometimes when I'm not turning. It seems to be coming from the front left wheel area.

NHTSA ID

11734224

Incident

Apr 17, 2026

While making the turns (either side left or right or u turns ) it makes tik tik loud sound at both wheels. Took the vehicle to Honda dealership they said it’s known issue can’t be fixed until the Honda company fixes the issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11734131

Incident

Mar 16, 2026

Knocking when turning left, right and making U-turns

NHTSA ID

11730596

Incident

Oct 16, 2025

While merging onto the freeway in [XXX] today, I was slowing in response to a metered light but did not come to a complete stop. When the light turned green, and I accelerated, the vehicle suddenly jolted and produced a loud impact noise, similar to hitting a large pothole. I returned to the on-ramp to check the roadway but found no visible obstruction or hazard that would explain the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11730098

Incident

Apr 8, 2026

Car makes a knocking noise when turning. It was determined this is a bad CV axel which now needs to be replaced.

NHTSA ID

11725145

Incident

Nov 30, 2025

The axle is making clicking noise when turning every time. This is a known issue with other car model holders

NHTSA ID

11724358

Incident

Jan 2, 2026

Car started making knocking noise at 3k miles coming from axle. I reported to Dealership. Car sways on highways when steering straight. Car stop s at 10mph when turning corners saying that a pedestrian is infront of vehicle when there is no one. Backup camera glitches. Vehicle very unsafe. Dealership not doing anything. Contacted employees that sold me the vehicle and they are acting non chalant.

NHTSA ID

11723998

Incident

Dec 20, 2025

It makes a clicking sound when the steering is near the end of travel in either direction. I believe this is a problem becoming more and more common with the CV joint or axle. But this vehicle used on 2/24/26 with 17,000 miles on it.

NHTSA ID

11721514

Incident

Feb 25, 2026

Two months and 3k miles into lease ownership of my 2025 Honda Prologue, the front suspension began making a loud creaking noise. The noise is most pronounced under acceleration and while turning, but also occurs over bumps and uneven road surfaces. It has progressively worsened over time. I brought the vehicle to my Honda dealership for diagnosis. The service department acknowledged the noise but returned the vehicle unfixed, stating Honda is "aware of the issue" and that it is "under investigation." They also stated it is "not safety related." No repair was performed. This appears to be a widespread defect affecting the 2024 Honda Prologue. Online forums, owner groups, and existing NHTSA complaints describe the same symptoms — creaking and clicking from the front suspension and CV axles, often appearing within the first few hundred to few thousand miles. Multiple owners report that even after axle replacements, the noise returns or is not resolved. Replacement parts have also been reported as backordered for extended periods. I am concerned this is a safety issue. A failing CV axle or compromised front suspension component could result in loss of vehicle control, particularly at highway speeds. The manufacturer's position that this is not safety related is inconsistent with the nature of the components involved. I am requesting that NHTSA investigate this defect and that Honda issue a formal recall or technical service bulletin with an effective, permanent repair.

NHTSA ID

11721435

Incident

Jan 15, 2026

When I turn the steering wheel while driving I hear and grinding and popping coming from CV axel that has only seemed to have gotten worst by the week.

NHTSA ID

11720531

Incident

Jan 19, 2026

The vehicle has twice displayed a “Service High Voltage System” warning followed by “Reduced Acceleration – Drive With Care.” When this occurs, the vehicle enters a reduced-power (turtle) mode that severely limits acceleration. Cabin heat also stopped working, and the vehicle would not charge beyond approximately 25%, restricting driving range. OnStar diagnostics reported a critical error. The vehicle and diagnostic history are available for inspection upon request. The first incident occurred while driving around town. Although I was close to home, the reduced acceleration created concern because the vehicle could not respond normally to traffic. The second incident was significantly more dangerous and occurred in heavy traffic and on the freeway about 40 miles from home during heavy rain. The limited acceleration made merging and maintaining a safe traffic speed difficult, placing myself and others at risk. I have only been able to get the dealer to take the vehicle in one time, specifically for this issue, and that was because the warning lights were still on at arrival. Staff observed the warnings at check-in, but by the time the vehicle reached the service area, the lights had cleared. The dealer stated they could not perform repairs without active warnings, though stored codes reportedly indicated a low-voltage condition. Additionally, a clicking noise from the wheel area began about 1,500 miles ago and occurs consistently when turning, similar to a CV axle concern. During a separate visit, the dealer put in writing that they could not do anything about the noise and did not diagnose or inspect it, which left me uneasy about potential drivetrain safety. The intermittent high-voltage fault, reduced acceleration, charging limitation, loss of heat, and unresolved drivetrain noise create ongoing safety concerns due to the unpredictable nature of the failures.

NHTSA ID

11719218

Incident

Feb 18, 2026

The axles on my vehicle are defective. Every time I make a turn (left, right, or U-turn) the vehicle makes a loud clicking noise. I’ve taken the vehicle in 3 times. Initially, Honda promised to fix the issue, yet each time I’ve gone in they always come up with an excuse (1st time: we ordered the wrong part, 2nd time: sorry we wasted your time today, the part still isn’t in yet, 3rd time: unfortunately Honda has released a bulletin, they are urging us not to replace the axles because it doesn’t fix the issue/does not pose a safety threat) this is after 3 TIMES. Each time my car was kept ALL day. Each time I would drop my car off at 8 am, and by the time I’m being called by my Honda service rep it’s already past 5 pm. My time has literally been wasted MULTIPLE TIMES. Why would you contact me to bring the car in so many times if you knew you were never going to fix the problem to begin with? The bulletin that was shown to me was released on 12/19/25. The problem is, the date that I was in (my 3rd and final time) was on 1/27/26. So why would you string me along for over a month if you knew that bulletin had already been released? Completely diabolical. Honda wasted my time and refuses to fix the problem. This vehicle is an issue and EVERYONE knows it. All of the Honda Prologue forums literally say the exact same thing from owners of this vehicle (AXLE ISSUES). This is a safety hazard. Clicking axles are not normal on a BRAND NEW car. Ridiculous. I’ve even tried to get out of my lease and they are not allowing me to (without penalty of course). I’m mad at myself for even purchasing this car. Shame on you Honda!!!

NHTSA ID

11716620

Incident

Jan 27, 2026

I am reporting multiple safety-related failures with my 2025 Honda Prologue. The vehicle has an unresolved drivetrain/axle defect that affects safe operation, and the dealer has stated that axle components are on backorder with no repair timeline. In addition, the main vehicle control screen completely blacked out and will not turn back on. This screen controls critical vehicle and charging functions. Without it, I cannot control charging or access essential vehicle systems, rendering the vehicle unsafe and effectively unusable. Further, the charging port sensor failed to alert me that the charging port was open. Because no warning was provided, the port remained open and subsequently broke. This represents a failure of a safety-related sensor system that directly impacts the vehicle’s ability to charge and operate properly. The dealer has not provided a loaner vehicle or alternative transportation despite the vehicle being unsafe to operate. These combined defects substantially impair the safety, use, and value of the vehicle.

NHTSA ID

11714396

Incident

Jul 8, 2025

Every time I turn fully left or right there is a clicking, binding type noise. Gos away as steering is straightened. Have not gone to dealer yet because I have heard on Prologue forum web site that it is not being fixed yet, some have been in 3 to 6 times to replace cv axles, but that Honda engineering is working on a fix, ie a newly designed cv axles. Would appreciate any help on speeding up this process.

NHTSA ID

11711814

Incident

Apr 1, 2025

Around 3000 miles both front axles developed a clicking sound when turning. The sounds has gotten progressively worse over the next 2000 miles. Honda dealer service center confirmed bad axles but states Honda America no longer allows them to replace the axles since the replacements are failing quickly. Second dealer also declined to fix defective axles stating Honda America is "working on a new part". No one knows what the part is or when it will potentially be available. Honda dealer now appraises the Prologue at *less than half* of the MSRP. (Vehicle has 5000 miles.)

NHTSA ID

11709705

Incident

Jan 7, 2026

I have noticed a loud knocking sound coming from both the front right and left areas of the car when turning. I have read it may be a faulty CV joint but I am not sure. This issue arose before the car reached 6k miles. I believe these joints play a significant role in vehicle stability and safety. I have not been able to take it to the dealer yet but I will as soon as I can get a day off of work. There were no warnings on the dash, just a loud knocking when turning which appears to be a common defect that users are experiencing.

NHTSA ID

11704799

Incident

Nov 9, 2025

Vehicle makes click-click-click (2-4) on hard over turns with accelerations (e.g. parking lot exit to street) Sounds front right CV/Axle region. Vehicle has intermittent MIL "Service High Voltage Soon" which resolves on subsequent startup, might be linked to scheduled charging within car infotainment.

NHTSA ID

11703684

Incident

Dec 1, 2025

The vehicle makes a noticeable clicking sound when making routine left and right turns. This noise is not coming from the cabin of the vehicle, but sounds like it's coming from the wheels/axles. I have observed some level of clicking sound during turns since I purchased the vehicle in May 2025, but with each passing month, the volume and frequency of the clicking has increased. I now feel unsafe making any turns at 90 degrees or greater as the steering feels insecure and sounds indicate possible hazard/parts failure during vehicle operation. Almost all turns feel as though they are pushing the vehicle to the limit and I fear the parts/joints will fail while the vehicle is in operation. U-Turns are nearly out of the question. If a vehicle cannot safely and effectively make a greater degree of turn, then the turning radius should not allow a driver to put the vehicle into that position. However, for this vehicle, it seems almost any turning at all would then be completely impossible. As the car is still new and well within warranty, I will be taking it to my dealership for inspection and repair. The vehicle has never been in any type of collision or accident of any kind.

NHTSA ID

11702071

Incident

Nov 28, 2025

Vehicle: 2025 Honda Prologue Elite Issue: Clicking or knocking noise from the front axle when turning, especially at low speeds. Concern: Potential safety risk if axle fails while driving.

NHTSA ID

11674177

Incident

Jul 17, 2025