RoadVitals

2025 Honda Prologue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
155
+3 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
3 injuries, 0 deaths reported

Overview

Our database contains 155 NHTSA owner-reported complaints for the 2025 Honda Prologue, most frequently naming the steering, electrical and powertrain (other) categories. 1 safety recall has been issued covering this model year; and 15 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V306000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 14, 2026
59,887 units potentially affected
The defect: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.)Manufacturer number DO5, RO6View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 155
Filed Oct 19, 2026

This past spring I received a notification from Honda that there is a recall for an issue with my vehicles back up camera that may cause the camera to blur or go black. I called the dealer in [XXX] and they scheduled a time to bring in my vehicle and have it fixed. I dropped of my vehicle in the AM and was advised after calling in evening they would have to keep another day. When I went in next afternoon service advisor informed me that they did not have and could not get the part to fix. I told him I would check with [XXX] dealer I bought vehicle from when I got home in a couple of months. When I got home end of September I called local dealer and they informed me they still did not have the part. I informed them that the camera was blurring anytime that it rained and that this was a danger when trying to back up or pull out of my drive. They contacted Honda corporate and were told they had a limited supply of parts to fix but that I would have to bring the vehicle in and they would have to take a video and send it to them so they could see that the camera wasn't working properly. I advised them this was unacceptable as this is a problem that only shows up after it has rained or on very high humidity mornings and to expect me to drop everything and run to the dealer when it rained was ridiculous as I may well be working or have another engagement. I asked corporate to provide me with a refusal to complete work letter and they refused. Please help me as a camera failure jeopardizes not only my family but friends and neighbors of the community. If you have any other questions please call me at [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11772063
Incident
Sep 24, 2026
ElectricalSuspension
Filed Oct 18, 2026

There is a clicking from the front of the Prologue when I am turning the wheel, generally to the left. It occurs when making a left, backing out of a parking spot mostly. I brought it to dealer #1 and they stated this is a known issue and normal and with out a code there is nothing they can do to fix it. It is currently at dealership #2 waiting to find out if the repair can be fixed. It is also in for electrically issue with the windows.

NHTSA ID
11771907
Incident
Jun 1, 2026
Steering
Filed Oct 16, 2026

The vehicle is making clacking noise when doing any turn (left/right). Took my Prologue to the dealer twice May 22, 2026 and October 2, 2026. On my last visit to the dealer, the advisor confirm is a known issue but no directive have been received from Honda. This time the technician confirmed there is c/v axle noise from the left side. They recommend to replace the driver side c/v axle and they order the axle.

NHTSA ID
11771557
Incident
Oct 2, 2026
Filed Oct 10, 2026

I have axle clicking issue on my car when I am turning the steering wheel. I wanted to the Honda dealership in Tyson Corner, VA and they refused to diagnose the issue as they said that they won’t change the axles. They said that as they know the problem and Honda is asking the dealership that the problem will come back again even with new parts replaced.

NHTSA ID
11770358
Incident
Oct 10, 2026
Powertrain (other)
Filed Oct 3, 2026

Front axels are noisy and produce a clicking sound at 1/4 steering wheel articulation

NHTSA ID
11768689
Incident
Nov 18, 2025
Driver assistance
Filed Sep 28, 2026

Took car to Ed Voyles Honda to get several issues addressed, one of which was this recall. Other issues were fixed but for this recall I was told that they don't actually replace the camera until there is an issue. Recall issue was not addressed.

NHTSA ID
11767361
Incident
Aug 20, 2026
Exterior lighting
Filed Sep 17, 2026

At night rear view camera is dark unable to see objects, safety hazard. It is working, but does not have proper lighting. I have brought in to Honda and they have not resolved issue. State they can not duplicate issue.

NHTSA ID
11764996
Incident
Sep 17, 2026
BrakesDriver assistance
Filed Sep 14, 2026

forward and rear collision avoidance system (AEB) activating without a hazard, causing sudden stops in the middle of traffic

NHTSA ID
11764111
Incident
Sep 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-094

VISIBILITY/WIPER

Service Bulletin - Some vehicles may experience a lack of HVAC heating output with vehicle in ON mode. This condition typically occurs at key-on when the ambient temperature is 77°F or below and may persist for approximately 15 minutes or longer. During diagnosis, technicians may find DTC P0534 (A/C Refrigerant Charge Low) stored.

ONL6PV092026

VISIBILITY/WIPER

Owner Notification Letter - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.

A26-057

VISIBILITY/WIPER

Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.

AEBM06262026901

VISIBILITY/WIPER

Dealer Message - Due to software programming issues, the cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.

A26-057

VISIBILITY/WIPER

Service Bulletin - The cabin may not be effectively cooled by the HVAC blower motor when the key fob is used to remotely lower the windows.

APOC04172026901

ELECTRICAL SYSTEM

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Prologue by model year
YearComplaintsRecallsInvestigationsIssue Index
2026140052.7
2025Viewing1551049.7
20248753054.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.