RoadVitals

2024 Honda Prologue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
839
+18 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
13 injuries, 0 deaths reported

Overview

Our database contains 839 NHTSA owner-reported complaints for the 2024 Honda Prologue, most frequently naming the steering, suspension and driver assistance categories. 3 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 14, 2026
59,887 units potentially affected
The defect: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.)Manufacturer number DO5, RO6View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Feb 26, 2026
65,135 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.)Manufacturer number TNL, XNKView on NHTSA.gov

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Jul 18, 2024
39 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
The risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Honda (American Honda Motor Co.)Manufacturer number PIYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Sep 19, 2026

My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!

NHTSA ID
11765452
Incident
Jul 17, 2026
Other / unspecifiedSteering
Filed Sep 16, 2026

My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.

NHTSA ID
11764810
Incident
Sep 16, 2026
SteeringSuspension
Filed Sep 16, 2026

I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.

NHTSA ID
11764761
Incident
Sep 1, 2025
Driver assistance
Filed Sep 16, 2026

The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.

NHTSA ID
11764669
Incident
Sep 16, 2026
BrakesDriver assistance
Filed Sep 15, 2026

We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us

NHTSA ID
11764581
Incident
Jun 20, 2026
Brakes
Filed Sep 15, 2026

This happened a few times -Car was stopped at a light and I would lose the brakes with out warning…

NHTSA ID
11764577
Incident
Jul 13, 2026
Driver assistanceElectrical
Filed Sep 15, 2026

We where approaching the ramp to the bridge and our dashboard indicated front camera malfunction - ever since we’ve taken it to the dealer numerous times and the problem has not been resolved. It’s a safety issue. In addition also the cross camera doesn’t work sometimes and the dealer told us they know of this issue.

NHTSA ID
11764573
Incident
Mar 15, 2026
Driver assistanceElectrical
Filed Sep 15, 2026

This car has a problem with the emergency brake system activating when there is nothing in any danger zone. We have owned this car for about a year, and when slowly reversing, we have been repeatedly annoyed by the warning lights & sounds going off & emergency brakes locking the wheels. Each time we check the cameras, mirrors and even get out of the car to look, but there was nothing anywhere near that would trigger such an event. This happened 4-5 times over the past year, and we assumed this was just an ultra-sensitive feature which was annoying and startling when it happened, but generally harmless. Until a similar issue with the brake system happened recently while we were coming to a stop while driving forward, except this time after the warnings went off and brakes locked, the car then shot forward, with my foot still on the brake, and hit the car in front of me. Then it locked up and shot forward again 2 MORE TIMES. I've detailed that event in another complaint on this site, but I wanted to put the original emergency brake problems on the record, in case they end up being related.

NHTSA ID
11764276
Incident
Nov 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-032

ELECTRICAL SYSTEM

Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.

AEBM06262026902

ELECTRICAL SYSTEM

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

ONL6UP06012026

POWER TRAIN

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

ONL6MH04202024

ELECTRICAL SYSTEM

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

APOC04172026901

ELECTRICAL SYSTEM

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

A25-028

VISIBILITY/WIPER

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Prologue by model year
YearComplaintsRecallsInvestigationsIssue Index
2026100053.9
20251491050.0
2024Viewing8393053.9

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.