BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
2024 Honda Prologue
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 839 NHTSA owner-reported complaints for the 2024 Honda Prologue, most frequently naming the steering, suspension and driver assistance categories. 3 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 2024 | 1 | 1 |
| Aug 2024 | 1 | 2 |
| Sep 2024 | 1 | 3 |
| Oct 2024 | 3 | 6 |
| Nov 2024 | 1 | 7 |
| Dec 2024 | 9 | 16 |
| Jan 2025 | 219 | 235 |
| Feb 2025 | 68 | 303 |
| Mar 2025 | 58 | 361 |
| Apr 2025 | 37 | 398 |
| May 2025 | 22 | 420 |
| Jun 2025 | 22 | 442 |
| Jul 2025 | 16 | 458 |
| Aug 2025 | 9 | 467 |
| Sep 2025 | 1 | 468 |
| Oct 2025 | 3 | 471 |
| Nov 2025 | 20 | 491 |
| Dec 2025 | 85 | 576 |
| Jan 2026 | 52 | 628 |
| Feb 2026 | 47 | 675 |
| Mar 2026 | 42 | 717 |
| Apr 2026 | 36 | 753 |
| May 2026 | 20 | 773 |
| Jun 2026 | 17 | 790 |
| Jul 2026 | 12 | 802 |
| Aug 2026 | 20 | 822 |
| Sep 2026 | 17 | 839 |
What owners report
Complaints grouped by the component NHTSA recorded
- Steering26022.4%
- Suspension21218.3%
- Driver assistance17715.2%
- Electrical16514.2%
- Powertrain (other)15313.2%
- Brakes554.7%
- Other / unspecified403.4%
- Fuel system403.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
3 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govBACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!
- NHTSA ID
- 11765452
- Incident
- Jul 17, 2026
My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.
- NHTSA ID
- 11764810
- Incident
- Sep 16, 2026
I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.
- NHTSA ID
- 11764761
- Incident
- Sep 1, 2025
The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.
- NHTSA ID
- 11764669
- Incident
- Sep 16, 2026
We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us
- NHTSA ID
- 11764581
- Incident
- Jun 20, 2026
This happened a few times -Car was stopped at a light and I would lose the brakes with out warning…
- NHTSA ID
- 11764577
- Incident
- Jul 13, 2026
We where approaching the ramp to the bridge and our dashboard indicated front camera malfunction - ever since we’ve taken it to the dealer numerous times and the problem has not been resolved. It’s a safety issue. In addition also the cross camera doesn’t work sometimes and the dealer told us they know of this issue.
- NHTSA ID
- 11764573
- Incident
- Mar 15, 2026
This car has a problem with the emergency brake system activating when there is nothing in any danger zone. We have owned this car for about a year, and when slowly reversing, we have been repeatedly annoyed by the warning lights & sounds going off & emergency brakes locking the wheels. Each time we check the cameras, mirrors and even get out of the car to look, but there was nothing anywhere near that would trigger such an event. This happened 4-5 times over the past year, and we assumed this was just an ultra-sensitive feature which was annoying and startling when it happened, but generally harmless. Until a similar issue with the brake system happened recently while we were coming to a stop while driving forward, except this time after the warnings went off and brakes locked, the car then shot forward, with my foot still on the brake, and hit the car in front of me. Then it locked up and shot forward again 2 MORE TIMES. I've detailed that event in another complaint on this site, but I wanted to put the original emergency brake problems on the record, in case they end up being related.
- NHTSA ID
- 11764276
- Incident
- Nov 1, 2025
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
ELECTRICAL SYSTEM
Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.
POWER TRAIN
Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.
ELECTRICAL SYSTEM
Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.
ELECTRICAL SYSTEM
Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.
VISIBILITY/WIPER
Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.