RoadVitals

2024 Honda Prologue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
870
+21 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13
13 injuries, 0 deaths reported

Overview

Our database contains 870 NHTSA owner-reported complaints for the 2024 Honda Prologue, most frequently naming the steering, suspension and driver assistance categories. 3 safety recalls have been issued covering this model year; and 25 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V306000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 14, 2026
59,887 units potentially affected
The defect: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.)Manufacturer number DO5, RO6View on NHTSA.gov
26V112000

BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Feb 26, 2026
65,135 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.)Manufacturer number TNL, XNKView on NHTSA.gov
24V540000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Jul 18, 2024
39 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
The risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Honda (American Honda Motor Co.)Manufacturer number PIYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 870
Suspension
Filed Nov 8, 2026

Clicking noise under acceleration or turning. CV joint design flaw

NHTSA ID
11776566
Incident
Nov 7, 2026
Filed Nov 8, 2026

(CHARGING COVER CAP IS OPEN) I ALWAYS GET THIS SENSOR POPPING UP EVEN THOUGH THE CHARGING PANEL IS CLOSED

NHTSA ID
11776551
Incident
Jun 1, 2025
Other / unspecified
Filed Nov 8, 2026

went it to get my tires replaced and after leaving they said the psi number would reset after driving 5 miles. it never reset it stayed blank. the employee said they must have accidentally broke it. went back got it replaced, and it did the same thing and now i have to go back to try to get this issue resolved

NHTSA ID
11776546
Incident
Nov 6, 2026
Powertrain (other)
Filed Nov 3, 2026

There is a clicking sound when turning due to the CV axles. It is the same issue many others are having

NHTSA ID
11775540
Incident
Nov 3, 2026
BrakesDriver assistance
Filed Nov 2, 2026

My 2024 Honda Prologue has repeatedly applied sudden, unexpected braking while I was driving, even though there was no vehicle, pedestrian, or obstruction in front of me. The incidents have occurred at different speeds, including approximately 45 mph and 10–15 mph. The vehicle abruptly decelerates without an apparent reason, creating a serious risk of a rear-end collision and endangering me, my passengers, and other motorists. I have sought assistance from authorized Honda dealerships on multiple occasions. During a previous service visit, certain safety features were disabled, but the unexpected braking occurred again afterward. The problem has continued despite my attempts to have it addressed. On October 9, 2026, I brought the vehicle to San Leandro Honda. The dealership documented my complaint that the vehicle randomly brakes when nothing is in front of it. The vehicle was inspected, but the concern remains unresolved. I am not aware of the dealership successfully reproducing the unexpected braking during its inspection. I have also reported this safety concern to American Honda and requested a vehicle repurchase. The manufacturer is reviewing my request. I am concerned that the automatic emergency braking or related collision avoidance system may be malfunctioning. The exact cause remains unknown. I request that NHTSA investigate this recurring unexpected-braking condition because of the potential for a serious collision.

NHTSA ID
11775258
Incident
Oct 9, 2026
Powertrain (other)
Filed Nov 1, 2026

There is a loud click and crunching noise coming from the CV joints while making sharp turns at low speed. If these CV joints completely fail at speed, I could loose steering control. Honda has released a service bulletin addressing the existence of this as a known issue, but does not have any fix other than replace the CV boots when damaged. Since this is an EV, longer service intervals mean it may be a long while before damage is visibly seen by a technician. No warning lamps have flashed.

NHTSA ID
11774992
Incident
Oct 25, 2026
Steering
Filed Nov 1, 2026

The vehicle makes a loud clicking sound when turning. The steering is not steady and I have to constantly correct steering at highway speeds. I was advised by Honda that it’s a know issue with axel but no fix. My believe is that this is not safe but this is the only veh I have. Honda has refused to fix the issue so far.

NHTSA ID
11774919
Incident
Mar 1, 2025
Steering
Filed Oct 30, 2026

Dealer inspection reveals cracked Constant velocity (CV) drive boot which could eventually cause the front axle to fail - a hugely significant safety hazard. The dealer is recommending replacement of the entire front axle which will cost well north of $1300. This apparently is a known defect in the 2024 prologues that Honda has been repairing in multiple vehicles. Needs to be elevated to recall status given this is an inherent defect.

NHTSA ID
11774577
Incident
Oct 29, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

ONL6WM092026P

ELECTRICAL SYSTEM

Owner Notification Letter - Certain 2024 Prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.

AEBM06262026902

ELECTRICAL SYSTEM

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

A26-032

ELECTRICAL SYSTEM

Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.

ONL6UP06012026

POWER TRAIN

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

ONL6MH04202024

ELECTRICAL SYSTEM

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

APOC04172026901

ELECTRICAL SYSTEM

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Prologue by model year
YearComplaintsRecallsInvestigationsIssue Index
2026140052.7
20251551049.7
2024Viewing8703054.0

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.