RoadVitals

2024 Honda Prologue

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
808
+13 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest May 14, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
10
13 injuries, 0 deaths reported

Overview

Our database contains 808 NHTSA owner-reported complaints for the 2024 Honda Prologue, most frequently naming the steering, suspension and driver assistance categories. 3 safety recalls have been issued covering this model year; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V306000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

May 14, 2026
59,887 units potentially affected
The defect: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
The risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
The remedy: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Honda (American Honda Motor Co.)Manufacturer number DO5, RO6View on NHTSA.gov
26V112000

BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Feb 26, 2026
65,135 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
The risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
The remedy: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Honda (American Honda Motor Co.)Manufacturer number TNL, XNKView on NHTSA.gov
24V540000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Jul 18, 2024
39 units potentially affected
The defect: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
The risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Honda (American Honda Motor Co.)Manufacturer number PIYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 808
Suspension
Filed Aug 11, 2026

Experiencing the CV joint clicking issue. Can hear a clicking issue when turning left or right at slower speeds. I am aware that this is an ongoing issue with Honda Prologues and would like to force a recall to repair the issue. See [XXX] for details INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11756290
Incident
Aug 6, 2026
Driver assistance
Filed Aug 10, 2026

I own a 2024 Honda Prologue (VIN: [XXX]). Since approximately XXX, the vehicle has experienced recurring failures involving critical driver-assistance and safety systems. The problems include: • "Forward Collision System Unavailable" warnings • "Adaptive Cruise Control Temporarily Unavailable" warnings • Automatic braking while reversing when no obstacle is present • Repeated loss of confidence in the operation of safety-related driver assistance systems   The vehicle has been presented to authorized Honda service facilities approximately four times for diagnosis and repair. The vehicle has spent approximately 20 to 22 days out of service. Despite multiple repair attempts, the problems continue. The vehicle has never been involved in a collision. A prior insurance claim involved hail damage only and was repaired. I do not believe the hail damage is related to the recurring failures of the driver-assistance systems. Because these systems are intended to help avoid collisions and improve vehicle safety, I am concerned that their repeated failure may create a safety risk. The unexpected braking while reversing is particularly concerning because it occurs even when no obstacle is present. I have opened Honda Case Number 162-31526 with American Honda Motor Company and have requested assistance, including consideration of a repurchase, replacement, or other resolution. I am submitting this complaint so that the issue can be documented and reviewed as a potential safety-related defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11755909
Incident
Mar 15, 2025
Driver assistance
Filed Aug 10, 2026

The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse, the rear-view camera was glitching, and the red triangle on the rear-view camera screen indicated that there was an object behind the vehicle; however, there was no object behind the vehicle. The vehicle was taken to the dealer for the recall repair however, the part to do the recall repair was not available. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.

NHTSA ID
11755861
Incident
Jun 1, 2026
Mileage
6,000 mi
Powertrain (other)
Filed Aug 6, 2026

2024 Honda Prologue, 434 miles outside of warranty, CV joints failing and requires over $1,000 out of pocket. This is known defect from the manufacturer and it just showed up a few weeks ago. There are hundreds of Honda customers with the same issue. Honda has not issued a recall and refuses to qualify it under the limited warranty.

NHTSA ID
11755324
Incident
Aug 6, 2026
Brakes
Filed Aug 5, 2026

Please see details of NHTSA Campaign #25V433000. This is a known issue associated with a platform technology shared by GM and Honda. I purchased the vehicle as CPO on 31 July and almost immediately the parking brake warning light and the 'Service Transmission Now, Unable to Shift Soon' error code appeared on the dash. I returned the car to the dealer on 1 Aug for repairs and was told this is a 'known issue' with Honda Prologues, but there is no recall in effect for Honda. How is this possible? I am concerned with the degree of risk I could have potentially encountered due to a sudden brake failure or being stranded.

NHTSA ID
11754986
Incident
Jul 31, 2026
Powertrain (other)
Filed Aug 4, 2026

The cv axle is clicking. The out cv boot is torn and leaking grease.

NHTSA ID
11754656
Incident
Jan 15, 2025
Powertrain (other)
Filed Jul 31, 2026

On 7/16/26, while driving, I heard loud clicking noises when turning and sometimes while driving straight. I took the vehicle to Coggin Deland Honda for inspection and they determined that both driveshafts are broken and need replacement. The service advisor shared that this is an ongoing problem with 2024 Honda Prologues that are not being covered by warranty. He also shared that there is a class action lawsuit regarding this issue, because they knew about this issue when building the vehicle. We have filed a claim through Honda corporate. The safety of myself and children is at risk because I am no longer able to drive the car because it poses inherent risk which can cause a vehicle crash or even death. The vehicle component has been inspected by a Honda certified mechanic. The repairs cost around 2500. This is unacceptable and should be covered by the warranty.

NHTSA ID
11754065
Incident
Jul 16, 2026
Powertrain (other)
Filed Jul 24, 2026

Since I purchased the car new, there is a loud clicking sound when turning the car left or right.

NHTSA ID
11752637
Incident
Dec 1, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

A26-032

ELECTRICAL SYSTEM

Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.

AEBM06262026902

ELECTRICAL SYSTEM

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

ONL6UP06012026

POWER TRAIN

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

ONL6MH04202024

ELECTRICAL SYSTEM

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

APOC04172026901

ELECTRICAL SYSTEM

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

A25-028

VISIBILITY/WIPER

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Honda Prologue by model year
YearComplaintsRecallsInvestigationsIssue Index
2026600—
20251401050.1
2024Viewing8083053.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.