RoadVitals

2024 Honda Prologue Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
839
Latest Sep 19, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
15
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
13

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Honda Prologue, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

260
reports

From owner reports, verbatim

My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.

NHTSA ID 11764810 · filed Sep 16, 2026

I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.

NHTSA ID 11764761 · filed Sep 16, 2026
All 260 reports naming steering →

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

212
reports

From owner reports, verbatim

I currently lease a 2024 Honda Prologue, and for the past year, both front axles have been clicking. This is a well-documented problem, and it has been determined that the axles have a build problem and need to be replaced. The clicking sound started off on the left side only when making sharp turns, and now both axles make loud clicking noises all the time. This obviously is unacceptable for a vehicle that I have owned for less than 2 years. I went to Honda and asked them about replacement, and they told me there was no recall and that the axles would not be replaced unless they are leaking (please note that I do not have the ability to check everyday for leaks, as I would assume that is something a mechanic would need to fully investigate). The dealership informed me that the manufacturer does not have new axles built to the point where all cars can have them replaced, and the only thing they can do is to extend the warranty after the 3 years of lease is up, which would make a repair free of charge. This is a moot point, as I am not interested in keeping the car after the lease is up. I believe that the axles have already started to fail, and I am afraid that there could be an accident if the axles completely break down or break apart.This would obviously cause damage to the vehicle and potential harm to myself or to my family. In my opinion, Honda should replace these faulty axles as soon as possible, or in the alternative, should replace the vehicle with one in proper working condition...or lastly, should buy back the vehicle if no safe fix can be performed.

NHTSA ID 11764761 · filed Sep 16, 2026

There is a loud clicking noise present when turning the vehicle and accelerating or decelerating at the same time. This noise started around 4000 miles and has gotten progressively worse.

NHTSA ID 11763859 · filed Sep 12, 2026
All 212 reports naming suspension →

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

177
reports

From owner reports, verbatim

The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention); however, the part to do the recall repair was not yet available. A local dealer was contacted and stated that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a complaint was filed.

NHTSA ID 11764669 · filed Sep 16, 2026

We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us

NHTSA ID 11764581 · filed Sep 15, 2026
All 177 reports naming driver assistance →

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

165
reports

From owner reports, verbatim

My car has a recall for a defective rareview camera (showing all black). I took it to the dealer 2 months ago and they told me that i have to wait for a camera replacement and that they do not know when the part will be available. This is a major safety issue for me and I am not sure how to expedite the process. Or what are the alternatives as I need a car but do not feel safe driving it. Thanks!

NHTSA ID 11765452 · filed Sep 19, 2026

We where approaching the ramp to the bridge and our dashboard indicated front camera malfunction - ever since we’ve taken it to the dealer numerous times and the problem has not been resolved. It’s a safety issue. In addition also the cross camera doesn’t work sometimes and the dealer told us they know of this issue.

NHTSA ID 11764573 · filed Sep 15, 2026
All 165 reports naming electrical →

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

153
reports

From owner reports, verbatim

There is a loud clicking noise present when turning the vehicle and accelerating or decelerating at the same time. This noise started around 4000 miles and has gotten progressively worse.

NHTSA ID 11763859 · filed Sep 12, 2026

1st Continuous clicking sound from the front axel when trying to turn, its amplifies when taking a uturn. I have complained to Honda service center they said they are not aware of while there is already fix done at different honda service centers. 2nd the Lanes assist doesn't work as a safety feature, it has multiple issues a) it ping pongs between the lanes with sudden moves, b) most of the times at the higher speeds it only warns or tries to correct once at least one of the wheels is in another lane c) with adaptive cruise control on and lane assist not working on any curved road if you are close to the divider or near an exit, it doesn't understand that the car ahead has taken the curve and it should stick in the lane, instead it accelerates and goes of the lane and thats very dangerous.

NHTSA ID 11763716 · filed Sep 11, 2026
All 153 reports naming powertrain (other) →

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

55
reports

From owner reports, verbatim

We were stuck in traffic and out of the blue the emergency brake system engaged, thank goodness no one hit us from behind- there was no reason to break there was no obstacle or any problem front of us

NHTSA ID 11764581 · filed Sep 15, 2026

This happened a few times -Car was stopped at a light and I would lose the brakes with out warning…

NHTSA ID 11764577 · filed Sep 15, 2026
All 55 reports naming brakes →

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

40
reports

From owner reports, verbatim

My car started clicking when making left and right turns. I have to replace both CV joints. The symptoms appeared approximately 20k miles.

NHTSA ID 11764810 · filed Sep 16, 2026

There is a clicking sound when turning right or left which seems the axle is broken. It is still under warranty but the dealer is refusing to fix it saying this breaks on all Prologue cars and they do not have a fix for that

NHTSA ID 11762415 · filed Sep 6, 2026
All 40 reports naming other / unspecified →

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

40
reports

From owner reports, verbatim

I was driving a 2024 Honda Prologue Elite and was coming to an ordinary stop at a safe distance behind another car at a red light. With my foot continuously and firmly pressed on the brake pedal, a brake alert/warning appeared on the dashboard screen accompanied by beeping, and the emergency brakes automatically engaged, stopping the car abruptly. Then, almost immediately, the vehicle suddenly lurched forward without warning, striking the vehicle ahead of me. I kept my foot firmly on the brake as the warning, beeping, and auto-brake activated again, and the vehicle lurched forward a second time, again striking the vehicle in front of me. This sequence repeated a third time with the same warning/beeping/braking and lurching pattern, causing a third forward impact. The vehicle came to a stop between each lurch, and at no point did I remove my foot from the brake or touch the accelerator pedal. There were no other witnesses besides the other driver involved, and no police report was filed at the scene. I believe this was caused by a major vehicle malfunction, not driver error. Upon further reflection, I want to note that while I believe I was in the last moment of coming to a complete stop, I had already slowed appropriately and was on track to stop fully, as intended. But because the onset of the malfunction was abrupt and disorienting, I cannot state with certainty whether the vehicle had reached a full stop or was a brief moment away from it when the auto-brake engaged. My foot was firmly on the brake throughout.

NHTSA ID 11764265 · filed Sep 15, 2026

My vehicle constantly receives an error message while driving stating, "SERVICE HIGH VOLTAGE SYSTEM" and "REDUCED ACCELERATION DRIVE WITH CARE." Error symbols appear on the dashboard that show an orange turtle, a red battery with a big exclamation point through it and and a red car outline with a big exclamation point going through the middle of it. When this happens, the vehicle acceleration is significantly reduced and the regenerative braking or "one-pedal" feature automatically becomes disabled. If you're relying on that system to brake, it will not do so when you need it to and you have to manually press the brake to slow and stop the vehicle. This error clears after a few days of driving but never fails to return. The dealer said they found nothing wrong when I brought it in (when the error wasn't being displayed, of course) but it went back today with the error displayed so they could witness it for themselves. Separately, the vehicle makes an incredibly loud knocking noise when accelerating with the wheel turned. It appears this is coming from the CV joints.

NHTSA ID 11726755 · filed Mar 24, 2026
All 40 reports naming fuel system →

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

18
reports

From owner reports, verbatim

High voltage system error has flagged and been fixed multiple times starting in early January of 2026. Car randomly warns and breaks in the middle of the road because it sensed something that wasn’t there. Luckily no wrecks have occurred. Both CV joints have a loud clicking noise that the Honda dealerships knows about but has no fix for. I currently have an appointment for the dealership to look at my brake and high voltage system again.

NHTSA ID 11728535 · filed Apr 1, 2026

starting on dec 24 and again on dec 25 the tcar has been having problems shifting into gear. THIS IS JUST ONE OF THE MANY PROBLEMS I have been having with this car I have already submitted a ticket on this car. This car needs to be recalled nation wide, OI do not feel it is safe to drive and it is only a matter of time until this model will be involved in many accidents resulting in many injuries.

NHTSA ID 11707090 · filed Dec 26, 2025
All 18 reports naming engine →

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

15
reports

From owner reports, verbatim

The right head light went out at night while car was in motion

NHTSA ID 11758135 · filed Aug 20, 2026

I am unable to manually turn on my lights, the vehicle stays on ‘automatic lights’. Headlight function remains normal within the automated functions, however, pursuing to Florida Statute 316.217 manual headlight control is necessary to turn on my headlights. The windshield wipers are an operation which does not take place unless the windshield wipers traveling at such speed, automated light control turns them on automatically. The cause of this is directly related to the software in the entertainment system that manually locks out the driver from addressing and turning on their own headlights.

NHTSA ID 11748175 · filed Jul 3, 2026
All 15 reports naming exterior lighting →

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

11
reports

From owner reports, verbatim

There is a clicking sound when turning right or left which seems the axle is broken. It is still under warranty but the dealer is refusing to fix it saying this breaks on all Prologue cars and they do not have a fix for that

NHTSA ID 11762415 · filed Sep 6, 2026

Latches/locks/linkages Rear door is open but latch will not release/unlock. Child safety risk: child may be trapped or unable to exit Electrical unlocking and mechanical handle ineffective

NHTSA ID 11740577 · filed May 28, 2026
All 11 reports naming body & structure →

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

Wiper control is not fully under human control. At any speed less than very fast, the wipers are on automatic. The automatic will not start unless the car is going over 35 miles an hour, which means that I either need to waste windshield wiper fluid to clear my windshield below that speed or turn the speed up to max to do so. Once the car has gone over that speed, though, the automatic system will control the wipers, sometimes getting stuck on max noatter how much rain there is and not being able to be slowed unless they are turned completely off and left that way for several minutes. This has been demonstrated for and confirmed by the dealership. Then they shrugged and said that Honda has not issued a fix for the problem. This is a safety issue because it obstructs the vision of the driver and takes concentration away from the road.

NHTSA ID 11705684 · filed Dec 17, 2025

When backing up randomly puts emergency brake on. In return you get whiplash. The car will then not move forward or back have to shut it off. It takes about 3 times for it to work again. The wipes with rain sensing on come on when hardly any rain but pouring and never turn on. The ev does not hold a charge for highway. Trip was 154 I had 280 on charge dies at 145.

NHTSA ID 11668472 · filed Jun 22, 2025
All 8 reports naming visibility →

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

3
reports

From owner reports, verbatim

When I put my car in reverse while I’m set as Driver 1 and actively driving, the seat unexpectedly switches to the Driver 2 memory position. This moves the seat too far back from the pedals, making it difficult for me to safely reach the brake and stop the vehicle.

NHTSA ID 11737920 · filed May 14, 2026

The contact owns a 2024 Honda Prologue. The contact stated that two key fobs were programmed for his spouse and his seat. While reversing with the key fob programmed for his wife, the seat moved to her preset position, and the contact was concerned about losing control of the vehicle during an unintended seat adjustment. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,000.

NHTSA ID 11685211 · filed Sep 5, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

I have had two safety issues with this vehicle where there were system failures that did not record DTC codes. And an additional failure that does not record codes and cannot be duplicated. After leasing the vehicle for seventeen months, and during repair for an unrelated non-safety issue, it was discovered that the steering wheel airbag had a loose connection. No warning appeared at any time on the instrument panels. As well the one pedal function would switch into regular drive mode, as in a gas powered vehicle, randomly. After multiple tries and incidents the dealer service department has been unable to duplicate. Then on March 6 of this year I bought in the vehicle yet again for this one pedal failure, and was notified there was an existing recall. This software update was performed. On March 17, just 11 days after the update, while backing into my garage with the garage door going up the windshield wiper was clipped by the door, destroying both the wiper and shattering the back window. I have backed into my garage thousands of times and never had an issue. Why this happened on this date I do not know. What I do know is that the vehicle gave no warnings and did not break for the object. At the time my dogs were clipped into their seat belt harnesses in the center well. By a miracle no glass shattered beyond the back storage area and I was able to safely remove them. I checked after and all of the collision warning systems were listed as active, including automatic braking for rear collisions. I had the dealership run scans twice and all scans showed no DTC codes and all systems active. I can only assume that all prior updates have failed, and there is a substantial defect to the vehicles ability to communicate. I have a copy of the scan performed. The second scan was run on April 9 because the dealership failed to provide a printed copy of the first. I have that second scan. My vehicle fails to communicate or activate essential information, a safety hazard.

NHTSA ID 11739178 · filed May 20, 2026

Honda Prologue 2024 AWD with 2300 miles driven. The display indicates "Service Safety Restraint System" The dealer tells me the code is for the driver side curtain airbag which the repair is not under warranty. VIN# [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID 11669003 · filed Jun 24, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

See attached document for complaint.

NHTSA ID 11671888 · filed Jul 8, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .