Owner-reported complaints naming the powertrain system, filed with NHTSA
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Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2024 Honda Prologue submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 153 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 153, in the owner's own words
There is a loud clicking noise present when turning the vehicle and accelerating or decelerating at the same time. This noise started around 4000 miles and has gotten progressively worse.
1st Continuous clicking sound from the front axel when trying to turn, its amplifies when taking a uturn. I have complained to Honda service center they said they are not aware of while there is already fix done at different honda service centers. 2nd the Lanes assist doesn't work as a safety feature, it has multiple issues a) it ping pongs between the lanes with sudden moves, b) most of the times at the higher speeds it only warns or tries to correct once at least one of the wheels is in another lane c) with adaptive cruise control on and lane assist not working on any curved road if you are close to the divider or near an exit, it doesn't understand that the car ahead has taken the curve and it should stick in the lane, instead it accelerates and goes of the lane and thats very dangerous.
I am experiencing a severe defect involving a recurring clicking and popping noise from the front end of the vehicle when turning at low speeds. This issue is tied to a known premature failure of the front drive axles and constant velocity (CV) joints, which is currently the subject of federal class-action litigation ([XXX], et al. v. American Honda Motor Co., Inc.). The progressive failure of these critical drivetrain components presents an immediate safety risk. Degraded axles and CV joints can lead to sudden loss of propulsion, unexpected steering stiffness, or a complete loss of vehicle control while turning, creating an extreme hazard on public roads. Despite Honda acknowledging this issue internally via a Tech Line Summary Article, the manufacturer has failed to issue a safety recall to replace these defective components with a permanent, structurally sound fix. I am submitting this complaint to urge the NHTSA to open a formal safety investigation into the 2024–2026 Honda Prologue drivetrain assemblies to compel a nationwide safety recall before an axle failure results in an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The affected components are the BOTH FRONT DRIVE AXLE/CV JOINT ASSEMBLIES on my 2024 Honda Prologue. This is not merely a suspected problem. After I reported the clicking/popping condition to Honda multiple times, the vehicle was finally inspected by a technician, who determined that BOTH FRONT AXLES WERE BROKEN AND REQUIRED REPLACEMENT. The original clicking/popping was not present when I obtained the vehicle. It developed afterward and progressively worsened, particularly during turns. After Honda replaced both front axle assemblies, the noise returned within a short period of time. The replacement components now exhibit the same condition and the noises are worse than they were with the original axles. Honda has still not provided an effective repair. This creates a serious safety concern because the drive axles/CV joints are critical drivetrain components responsible for transferring power to the wheels while allowing the wheels to turn and move with the suspension. I am concerned about continued deterioration or another axle/CV-joint failure occurring while driving, potentially resulting in loss of propulsion or vehicle control and endangering me, my passengers, and other motorists. The condition has therefore been confirmed by a Honda technician, resulting in replacement of both front axles. Despite that repair, the same problem has returned and worsened. The vehicle and replacement axle/CV-joint components remain available for inspection by NHTSA or Honda. There were no warning lamps or dashboard messages before the original axle failure was discovered. The warning symptom was the persistent mechanical clicking/popping from the front end, especially during turns. That same warning symptom has now returned after both axles were replaced. The replacement parts have not corrected the defect, and Honda has not provided a lasting remedy.
Vehicle makes a grinding noise when turning right or left
The front-left CV joint/drive axle system malfunctioned. A loud repetitive clicking began during turns at approximately 1,050 miles. The vehicle and components are available for inspection.The condition creates safety concerns because the vehicle sometimes feels unstable while turning and the steering/drivability regularly feels abnormal. The tires have also developed uneven wear, raising concerns about reduced traction and handling.Separately, the vehicle has twice unexpectedly lurched forward from a complete stop. During both incidents, One-Pedal Driving and Auto Hold were active, the Auto Hold indicator was illuminated, and the brake pedal was not being pressed because Auto Hold was maintaining the stop. The vehicle suddenly moved forward without intentional accelerator input, as though the brakes released. I immediately applied the brake. During one incident, the vehicle struck another stopped vehicle, causing significant damage to that vehicle. No damage occurred to my Prologue. These incidents occurred both before and after the CV joint replacement.Hendrick Honda Bradenton confirmed the clicking condition after I brought the vehicle in for service in February 2025. A replacement CV joint arrived and was installed in approximately March 2025. The dealership informed me that replacing the CV joint did not correct the problem. The clicking continues. I was subsequently told I could drive the vehicle without limitations and that there was no safety risk.The vehicle has been inspected by Hendrick Honda Bradenton.Manufacturer, police, insurance inspection details to be added if applicable.There were no warning lamps or dashboard messages before the clicking condition or either unintended-forward-movement incident. The clicking first appeared at approximately 1,050 miles.
2024 Honda Prologue, 434 miles outside of warranty, CV joints failing and requires over $1,000 out of pocket. This is known defect from the manufacturer and it just showed up a few weeks ago. There are hundreds of Honda customers with the same issue. Honda has not issued a recall and refuses to qualify it under the limited warranty.
The cv axle is clicking. The out cv boot is torn and leaking grease.
On 7/16/26, while driving, I heard loud clicking noises when turning and sometimes while driving straight. I took the vehicle to Coggin Deland Honda for inspection and they determined that both driveshafts are broken and need replacement. The service advisor shared that this is an ongoing problem with 2024 Honda Prologues that are not being covered by warranty. He also shared that there is a class action lawsuit regarding this issue, because they knew about this issue when building the vehicle. We have filed a claim through Honda corporate. The safety of myself and children is at risk because I am no longer able to drive the car because it poses inherent risk which can cause a vehicle crash or even death. The vehicle component has been inspected by a Honda certified mechanic. The repairs cost around 2500. This is unacceptable and should be covered by the warranty.
Since I purchased the car new, there is a loud clicking sound when turning the car left or right.
Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.
Both front axels have been making loud clicking noise and clunking vibration while turning since the vehicle roughly reached 2000 miles. The vehicle was taken into Honda Auto Center of Bellevue, and I was told that is was a known issue, Honda was no longer allowing warranty replacements of axels and that is was "just a noise the car will make".
My 2024 Honda Prologue (VIN [XXX]) only has 16K miles on this vehicle. Both front half-shaft CV joints are failing and have been failing for the last SEVERAL months by manifesting a persistent and worsening very loud clicking when loading and unloading the drive-train, driving up hill and executing any type of turn maneuver. I've complained numerous times to the Honda Dealership here in Seattle start 4Q 2025. They informed me that this has been an ongoing "known" problem with this specific model over the entire model 3 year offering from 2024-26, but at that time Honda America had no revised part number to effectively mitigate the problem. They initially replaced the failed CV half-shafts with the same part number, only to have those parts fail again. Honda America subsequently instructed all Honda dealerships maintenance depts to stop replacing these parts until a newly revise part number is released. I was instructed to contact Honda America at their national customer service at 800-999-1009. (My Case # [XXX]). I've spoken with at least 20-30 difference Honda reps over the last 6 months with no commitment to do anything to fix this potentially dangerous problem. When the outer CV joint completely fails, it could potentially turn into a pole-vault stick and literally flip the car at freeway speeds and definitely cause a catastrophic loss of control at freeway speeds or at any velocity/momentum whatsoever. The very disappointing fact is there is NOW a revised/vastly improved Part Number (Honda Part #86284282) that offers customers a fix to this very well known problem. Honda has not officially issued a recall so dealers are not able to perform this fix under warranty. My friend has this same car and her 2024 Honda Prologue is making this same exact clunking noise. She's faced with the same dilemma. Please, we all need your advocacy to get Honda America to act, not to cower and ignore the issue. Thank you for your advocacy! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
The contact owns a 2024 Honda Prologue. The contact stated that after shifting into reverse, the vehicle failed to respond as needed. The vehicle was taken to the local dealer, and a transmission software update was performed, and the vehicle was repaired. The contact was concerned that the failure might recur and no longer drove the vehicle. The manufacturer was notified of the failure. The failure mileage was 19,000.
Cv axles on the car has been clicking when turning and driving forward and back, they have been replaced once on once side. I’ve taken the car to the dealer ship 4 times Monday may 4 2026 was the last time I took it. It’s currently there as I’m typing this, the driver axle also locked in my once when Turing in a parking lot making loud pops. The last 3 times dealer ship said they can’t do nothing.
The driver's side CV axle has developing a clunking noise.
CV joint failure/noise observed during low-speed turns. Clicking/popping sound from front axle area. Issue appears to worsen over time and may impact drivability and safety.
I hear a sharp clicking noise when I make turns, indicating an issue with the CV joint. The car had this issue when I leased it brand new. I didn’t think much of the sound because I had previously had a routine maintenance checkup at Honda and they never mentioned any issues. Car had less than 15k miles on it. Upon researching, I realized that this is a potentially major issue with the vehicle, and could cause harm on the road in the even the front axle fails.
My 2024 Honda Prologue is experiencing ongoing drivetrain issues that include noise, vibration, clunking, and a binding sensation. These symptoms occur during turning, accelerating, and at low speeds. I brought the vehicle to the dealer, and they inspected it, but they told me there is no solution available yet and advised me to wait. The dealer has not replaced any parts, and the issue continues. At this time, I have not experienced loss of control or steering failure, but the symptoms are persistent and concerning. Based on widespread reports from other Prologue owners, this appears to be a developing pattern that may indicate a defect in the axle, driveshaft, CV joint, or related front‑end components. I am reporting this so NHTSA is aware of the issue and can investigate.
On 04/15/2026, at approximately 13,130 miles, my 2024 Honda Prologue began making a loud, repetitive clicking, popping, and clunking noise from the front axle area. This mechanical noise is highly pronounced when turning sharply at low speeds, such as pulling out of a parking space or turning at an intersection. I took the vehicle to Delta Honda in Antioch, CA on 04/16/2026. They acknowledged the noise but refused to replace the part, citing Honda's guidance that this issue does not impact normal driving. I am filing this complaint because this is a severe safety defect. The CV joint is a critical drivetrain component, and these symptoms are classic indicators of premature mechanical failure. I am highly concerned that the CV axle could fail catastrophically while driving at higher speeds or in traffic. A structural failure of this component could result in a sudden loss of motive power, wheel lock-up, or a total loss of steering control, putting myself, my passengers, and other motorists at imminent risk of a crash. Honda's failure to provide a permanent, safe remedy for this widespread and known defect is unacceptable.
I took delivery of my new 2024 Honda Prologue in 2024. After driving approximately 2,000 miles, I noticed a clicking noise coming from the front axle area, especially during low-speed turns and parking maneuvers. I first brought the vehicle to AutoNation Honda in Costa Mesa, California, the dealership where I purchased it. They inspected the vehicle and reported finding no issue, so no repairs were performed. As the noise continued and worsened over the following months, I took the vehicle to Jerry Seiner Honda in San Juan Capistrano, California. Their service department diagnosed the clicking noise as originating from both front axles. Both front axles were replaced on October 28, 2025, which initially resolved the problem. However, the identical clicking noise has now returned. As of April 18, 2026, the condition is present again and requires further repair. THIS CONDITION IS NOT SAFE. The vehicle is still under lease with 19 payments remaining. This appears to be a recurring issue with the 2024 Honda Prologue. See NHTSA complaint ID XXX (and related complaints) for numerous similar reports of front axle / CV joint clicking noises on this model. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car would not steer in a turn, steering wheel locked up. Was making clicking sound prior to wreck
Subject: Safety Complaint – 2024 Honda Prologue – Clicking Noise When Turning (Possible CV Axle Defect) I am submitting a safety complaint regarding my 2024 Honda Prologue Touring due to a persistent clicking noise when turning, which appears to be related to the front axle or CV joint. Vehicle Information: Year: 2024 Make: Honda Model: Prologue Touring Mileage:10300 VIN: [XXX] Description of Issue: The vehicle produces a noticeable clicking/popping noise when turning left or right, especially at low speeds such as in parking lots or during tight turns. The noise is consistent and reproducible. The issue appears to originate from the front axle/drivetrain area and raises concern about potential failure of a critical drivetrain component. Safety Concern: This defect may indicate premature wear or failure of the CV joint or axle assembly. A failure of this component while driving could result in loss of power to the wheels and create a dangerous driving condition, increasing the risk of an accident. Dealer Response: I brought the vehicle to an authorized Honda dealership. The dealer acknowledged the issue but stated that no repair or fix is currently available and advised me to contact Honda directly. The issue remains unresolved. Additional Notes: Based on my research, multiple other owners are experiencing similar issues with the same vehicle, suggesting this may be a widespread defect rather than an isolated incident. I am requesting that NHTSA investigate this issue as a potential safety defect affecting the 2024 Honda Prologue. Thank you for your attention to this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
There is a loud clicking sound coming from the front axle(s) while steering around corners. It began within 30 days of taking possession of the new vehicle in mid-April 2025 and has continued to this day, April 6, 2026 with 11k mileage on the car. Furthermore it has become progressively worse, whereby early on the steering had to be near the fully clocked left or right position, now it only has to be about 30% in either direction for the clicking to be audibly and vibrationally noticeable. Two Honda dealerships near Orlando FL have been informed of the issue as well as a case opened (and closed by Honda without my consent) Honda Auto Customer Service. No action has been taken to correct it. I am consistently advised it is a "known issue" and that the vehicle is "safe to drive". Long story short, Honda is well aware of the issue, but has completely failed to apprise its customer base of any pending solution. They are content to advise us to continue to operate the Prologue and suffer the issue. I've given Honda a year to correct it. I am now concerned to operate the vehicle for fear one or more of the front half shafts is going to come apart at speed.
The CV axles on my vehicle are making a loud, rhythmic clicking noise, especially when accelerating or turning. This issue has become progressively worse and is now occurring during most driving maneuvers. My primary safety concern is a catastrophic mechanical failure where the axle could break or seize while the vehicle is in motion, leading to a sudden loss of power to the wheels or a potential loss of steering control. This poses a significant risk of a crash on the road.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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