RoadVitals

2017 Horton Type I

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Mar 4, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Horton Type I. 3 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V128000

EQUIPMENT:ELECTRICAL

Mar 4, 2020
18 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Emergency Vehicles Type I and Type III ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.
The risk: An electrical short circuit increases the risk of a fire or a shock hazard.
The remedy: Halcore has notified owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began March 10, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov
19V281000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Apr 9, 2019
49 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Type I and Type III ambulances equipped with ASA Electronics back-up camera displays. The displays may revert back to the factory default settings which may cause the camera image to be reversed.
The risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy: Horton will notify owners and dealers will add a harness relay capacitor module to prevent the image from reversing, free of charge. The recall began June 13, 2019. Owners may contact ASA customer service at 1-800-384-4400 or Halcore at 1-800-447-0343.
Halcore Group, Inc.Manufacturer number 19E-009View on NHTSA.gov
18V605000

EXTERIOR LIGHTING:BRAKE LIGHTS

Sep 11, 2018
243 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2017-2018 Horton Type I and Type III ambulances, equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
The remedy: Halcore will notify owners, and Whelen will replace the brake lights, free of charge. The recall began October 16, 2018. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

HSB103120

EQUIPMENT

Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020

HSB2020-06.11

EQUIPMENT

Price Reduction notice for Demo # 18449

1

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Code of Federal Regulations Title 49 part 579.5 Notices,Bulletins, customer satisfaction campaigns.

HIB020120

ELECTRICAL SYSTEM; EQUIPMENT

Running change to use 2A replacement fuse in Selena brand digital clocks

HTB 2018-07-18

LATCHES/LOCKS/LINKAGES:DOORS:LATCH; STRUCTURE:BODY:DOOR

This technical bulletin is a suggested door latch and door latch cable change for the side entry door on all Horton vehicles built between February 2016 to May 2018 that use TriMark paddle style door handles. During testing it was noted that the latch design for the side entry door latch could add a small amount of side loading to the door cable at the door latch connection point if the door latches are loose or out of adjustment, creating the possibility of premature door cable failure.

HTB2017-0717

EQUIPMENT:APPLIANCE:AIR CONDITIONER

This technical bulletin is a suggested firm ware update for all Horton Emergency vehicles ambulances using Cool-Tech air conditioning system with a Data Panel fan controller delivered between 01/02/2017 and 07/07/2017. Early firm ware revision parameters for Cool-Tech condenser fan over current warning messages were programmed too closely allowing the possibility of false error messages to be displayed during fan start up. Updating the firm ware of the Cool-Tech Data Panel fan controller to the current 010C revision will greatly reduce the possibility of false error messages being sent. There are no safety or functionality concerns with early firm ware revisions.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Horton Type I by model year
YearComplaintsRecallsInvestigationsIssue Index
2020130—
2019050—
2018060—
2017Viewing030—
2016020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.