RoadVitals

2019 Horton Type I

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest May 20, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2019 Horton Type I. 5 safety recalls have been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V291000

SERVICE BRAKES; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION:REAR

May 20, 2020
17 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2020 Horton Emergency Vehicles (HEV) Type I & Type III ambulances built on a Ram 4500 or 5500 chassis and equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper flexible line which may be causing brake caliper to wear due to contact suspension components.
The risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
The remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall began June 5, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov
20V128000

EQUIPMENT:ELECTRICAL

Mar 4, 2020
18 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2016-2019 Horton Emergency Vehicles Type I and Type III ambulances. The A/C input power cord for the Sensata inverter may be undersized for certain inverter applications, possibly resulting in an electrical short circuit.
The risk: An electrical short circuit increases the risk of a fire or a shock hazard.
The remedy: Halcore has notified owners, instructing them to contact Sensata for a replacement power cord, free of charge. The recall began March 10, 2020. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov
19V742000

EQUIPMENT

Oct 17, 2019
11 units potentially affected
The defect: Halcore Group, Inc. (Halcore) is recalling certain 2018-2019 Horton Type I & Type III ambulances. The D-cylinder oxygen tank bracket may loosen, allowing the oxygen tank to separate and become airborne in the event of a crash.
The risk: An unsecured oxygen tank may strike ambulance occupants and increasing the risk of injury in the event of a crash.
The remedy: Halcore will notify owners, and Ziamatic will refund the purchase price paid, or provide replacement bracket assemblies, free of charge. The recall began November 7, 2019. Owners may contact Halcore customer service at 1-800-447-0343.
Halcore Group, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

HSB103120

EQUIPMENT

Code of Federal Regulations Title 49 Part 579.5 Notices, Bulletins, Customer satisfaction campaigns, and other communications October 2020

HSB2020-06.28

ELECTRICAL SYSTEM; EQUIPMENT; SUSPENSION

Sales Bulletin - Cares Act follow up conference call & information links notice. Liquid Spring suspension information package links. Zero RPM technical information notice, Cares Act notice, Rev Financing and Dealer interest saving notice. Spec writer designer change notice. OEM chassis availability and Demo availability notice.

HSB2020-06.13

ELECTRICAL SYSTEM; EQUIPMENT

Sales Bulletin - Zero RPM system technology notice update. Cares Act follow up customer information. Rev Financing information, Spec writer change notice, Dealer interest saving notice, Covid & Cares information notices, Chassis and Demo availability notices.

HSB2020-06.10

EQUIPMENT

Cares Act timing notice.

HSB2020-06.05

EQUIPMENT; EXTERIOR LIGHTING

Sales Bulletin - REV financing notice, Spec writer change notice, Interest saving notice, Previous weeks - Covid-19 & Outreach to Native American Communities notice. Federal Signal discontinues micro pulse marker light notice. Freightliner production issue notice. 2020 National truck show digital video information notice.Notice of change to International CV & Chevrolet HD cab step design. New Infectious control option availability notice. Squad bench riser seat belt buckle change notice. New proposal information sheet notice. Customer supplied parts notice. OEM chassis and available completed unit availability notice.

HSB2020-06.04

EQUIPMENT

Stock Unit Sold Notice

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Horton Type I by model year
YearComplaintsRecallsInvestigationsIssue Index
2020130—
2019Viewing050—
2018060—
2017030—
2016020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.