Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
Latest Aug 14, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 651 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2012 Hyundai Elantra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Aug 14, 2023
The contact owns a 2012 Hyundai Elantra. The contact stated that after having the vehicle serviced at a local service station, while driving 55 MPH, the hood inadvertently flew open. The contact stated that she was driving on a back road and was able to safely pull into a yard where she was assisted with securing the hood. The contact was able to safely drive the vehicle to the residence. The contact stated that the hood opening caused damages to the front of the vehicle, fractured the windshield, and damaged the hood. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,905.
NHTSA ID
11538342
Incident
Jun 12, 2023
Mileage
15,905 mi
Body & structure
Filed Jun 23, 2023
Failure to provide campaign service Took car in for rust corrosion campaign and inspection on may 18th. I was told there was corrosion and they would send info to Hyundai for approval. Car was not inspected, and was denied loaner vehicle after being told on phone one would be provided. Forcing me to drive an uninspected corroded vehicle for well over a month. Multiple calls to the dealer have not been returned
NHTSA ID
11528535
Incident
May 18, 2023
Body & structure
Filed Feb 2, 2023
The contact owns a 2012 Hyundai Elantra. The contact stated that while her son was opening the rear passenger’s side door, the door handle detached. Additionally, the contact stated that the vehicle was experiencing an electrical failure. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000. The VIN was not available.
NHTSA ID
11505187
Incident
Jan 2, 2023
Mileage
35,000 mi
Body & structureDriver assistanceElectrical
Filed Nov 7, 2020
AFTER IT RAINS, ( IN MOTION OR STANDING STILL ) WATER COMES THROUGH THE LIGHT ABOVE SUN VISOR, SOAKS THE DRIVER'S SIDE FLOOR FRONT AND BACK, AND GOES INTO DASH THIS IS CAUSING CORROSION TO ALL ELECTRICAL COMPONENTS IN THE DASH COULD CAUSE FAILURE TO DEVICES AND A FIRE HAZARD. THE TOUCHSCREEN WENT BLACK, SO I PULLED THE FUSE ONLY TO NOTICE THE FUSES HAD CORROSION. MY FEET GET SOAKED MAKING THE PEDALS SLIPPERY. I DID RESEARCH ONLINE ONLY TO REALIZE I AM NOT THE ONLY ONE WITH THIS PROBLEM. THE WATER ON THE FLOOR HAS SOAKED THROUGH THE CARPET AND PAD TO ABOUT 1/2" OF WATER AT THE HIGHEST POINT. THIS COULD CAUSE MOLD AND MILDEW TO BE CIRCULATED THROUGH THE CAR. THE CAR HAS GOTTEN CONDENSATION ON THE WINDSHIELD AFTER IT RAINS AND THE SUN COMES OUT. THE MOISTURE INSIDE THE VEHICLE IS STARTING TO CAUSE DAMAGE TO ALL ELECTRONICS.
NHTSA ID
11373571
Incident
Jun 1, 2020
Mileage
98,000 mi
Body & structureVisibility
Filed Aug 21, 2020
TL* THE CONTACT OWNS A 2012 HYUNDAI ELANTRA. THE CONTACT STATED WHENEVER IT RAINS, WATER ENTERED INTO REAR SIDE OF CABIN OF THE VEHICLE. THE CONTACT STATED SHE WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HYUNDAI OF AUBURN LOCATED AT 823 OPELIKA RD, AUBURN, AL 36830, (334) 321-0777, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE FRONT WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA ID
11350671
Incident
Aug 1, 2018
Mileage
55,000 mi
Body & structureSuspension
Filed Jun 6, 2020
DRIVING IN A 35 MPH ZONE WHEN I DROVE OVER A SMALL POTHOLE. THE CAR MADE A LONG BANG NOISE, CAR BEGAN TO SWAY SIDE TO SIDE UNCONTROLLABLY. I LEARNED THAT MY COIL SPRINGS WERE SEVERELY DAMAGED AND HAD BENDED MY RIMS OF THE WHEELS INWARDS, AND THUS MY REAR WHEELS BECAME DEFLATED. HAD TO CHANGE THE COIL SPRINGS AND RIMS, BUT I NOTICED THAT 3-4 MONTHS LATER, THE COIL SPRINGS AND SHOCKS ARE DETERIORATING ONCE AGAIN AND CONTINUE TO HAVE THE LOUD BANG NOISES AND CAR DROPS HEAVILY AFTER GOING OVER SPEED BUMPS. ALSO, CAR IS HARD TO KEEP STEADY IN AREAS WHERE THERE IS WIND EVEN IN THE MILDEST FORMS, WHICH IS SCARY WHEN THERE IS HIGH WINDS DURING MY COMMUTE IN THE FALL AND WINTER. CAR WILL BE SWAYING SIDE TO SIDE EVEN WHEN DRIVING WAY BELOW THE SPEED LIMIT (SAY 30 IN A 50 MPH ZONE, OR 40 ON FREEWAY). *TR
NHTSA ID
11327583
Incident
Aug 26, 2019
Mileage
130 mi
Body & structureBrakesDriver assistance
Filed Dec 21, 2019
Crash reported
STABILITY CONTROL MALFUNCTION, I LOSE CONTROL AND THE BRAKE APPLIED UNEXPECTEDLY AND THE CRASH MY CAR I AM OK BUT I HAVE DAMAGE IN MY CAR. I WENT TO DEALER FOR THIS RECALL AND THEY DID NOT FIXED NOW I DONT KNOW IF THEY ARE GOING TO PAY FOR IT
NHTSA ID
11290654
Incident
Dec 19, 2019
Mileage
132,450 mi
Body & structureEngine
Filed Mar 19, 2019
Fire reported
TL* THE CONTACT OWNED A 2012 HYUNDAI ELANTRA. A FEW MINUTES AFTER THE VEHICLE WAS PARKED IN THE DRIVEWAY AFTER A TRIP, THE SOUND OF A HORN WAS HEARD FROM THE VEHICLE. SOMEONE LOOKED OUTSIDE AND SAW THE FRONT END OF THE VEHICLE ON FIRE. THE FIRE WAS EXTINGUISHED BY A FAMILY MEMBER. THERE WAS NO WARNING INDICATOR ILLUMINATED. NEITHER A FIRE NOR A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DECLARED TOTALED BY THE INSURANCE COMPANY. THE CONTACT SENT AN EMAIL TO VANDERGRIFF HYUNDAI (817-912-5122, LOCATED AT 1120 W INTERSTATE 20, ARLINGTON, TX 76017), BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V310000 (STRUCTURE). THE FAILURE MILEAGE WAS 88,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID
11190044
Incident
Mar 2, 2019
Mileage
88,000 mi
Body & structureDriver assistance
Filed Jan 12, 2019
THE SUNROOF DOOR IS NOT WORKING GOOD
NHTSA ID
11166642
Incident
Dec 19, 2018
Body & structure
Filed Mar 22, 2018
2012 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO VEHICLE DRIVER SIDE FLOOR MAT DAMAGES AND UNABLE TO LOCATE REPLACEMENT. *LD THE CONSUMER STATED THE DRIVER'S SIDE FLOOR MAT WAS BADLY WORN. THE DEALERSHIP ADVISED THAT THE MATS CAN NOT BE SOLD SEPARATELY. THE CONSUMER BELIEVED THAT WAS UNACCEPTABLE. *JS
NHTSA ID
11005748
Incident
Mar 22, 2018
Body & structure
Filed Nov 25, 2017
Crash reported
I PULLED INTO A PARKING SPOT, THE CAR ACCELERATED BY ITSELF JUMPING THE CURB RUNNING ABOUT 15 FEET AND HITTING A ROCK BEFORE I COULD STOP IT.
NHTSA ID
11048389
Incident
Nov 8, 2017
Mileage
84,500 mi
Body & structureEnginePowertrain (other)
Filed Oct 24, 2015
Fire reported1 injury reported
HIGHLY FRUSTRATING AND POTENTIALLY LIFE THREATENING SITUATION HYUNDAI HAS PUT ME IN. ON SEPTEMBER 11TH MY VEHICLE CAUGHT ON FIRE IN THE REAR BY THE EXHAUST PIPE. PRIOR TO THIS MY VEHICLE HAD BEEN AT RICK CASE HYUNDAI 3 TIMES WITH ME COMPLAINING THE TRANSMISSION WAS NOT WORKING PROPERLY THE 1ST TIME I WAS TOLD THERE ARE NO CODES SO WE HAVE TO WAIT TILL IT BREAKS, THE 2ND TIME I WAS TOLD NO CODES SORRY, AND THE THIRD TIME THEY ACTUALLY REPLACED A BROKEN PART THAT CONTROLS THE SHIFT TIMES IN THE TRANSMISSION. COULD SHOW THEM MY PROBLEM. I ASKED HYUNDAI CORPORATE TO DO AN INVESTIGATION INTO THE TRANSMISSION AND THE FIRE AND HELP ME RESOLVE THIS ISSUE. THEY WENT THROUGH THEIR 6 WEEK PROCESS AND THEN DENIED MY CLAIM SAYING IT WASN'T FOUND TO BE A MALFUNCTION OF ANY PARTS THAT CAUSED THE FIRE. I HAVE VIDEO OF WHERE THE FIRE STARTED, THE TRANSMISSION NOT WORKING, AND COUNTLESS PICTURES THAT SHOW THE FIRE OBVIOUSLY STARTED AT THE TAILPIPE DUE TO AN INCREASE IN TEMPERATURE BECAUSE OF THE TRANSMISSION FAILURE. WHEN I ASK HYUNDAI FOR THE INFORMATION THAT LEAD TO THEIR CONCLUSION THEY SAY IT'S CONFIDENTIAL AND PROPRIETARY AND WILL NOT LET ME SEE IT. WHEN I TELL THEM THE TRANSMISSION IS STILL NOT WORKING AND EVERYTIME I DRIVE IT THERE IS A BURNING SMELL AND I'M SCARED FOR MY SAFETY AND LIFE DRIVING THIS CAR THEY JUST SAY HYUNDAIS DECISION IS FINAL AND THEY WON'T HONOR MY WARRANTY ON THE CAR. THEY CLAIM IT'S PERFECTLY SAFE TO DRIVE AND OPERATING AS INTENDED AND DESIGNED. I FEEL THEY ARE COVERING SOMETHINGS UP OR NEVER ACTUALLY INVESTIGATED THIS INCIDENT WHICH IS WHY THEY WON'T RELEASE INFORMATION. DURING THE FIRE MALFUNCTIONS IN THE HEAD SHIELD AND TAILLIGHT WIRING WERE DISCOVERED MAKING FOR 4 POSSIBLE LIFE THREATENING DEFECTS MY CAR WAS PARKED AT WORK IN MY PARKING SPACE WHEN THE SMOKE AND FIRE STARTED.
NHTSA ID
10785750
Incident
Sep 11, 2015
Mileage
55,300 mi
Body & structureVisibility
Filed Jan 27, 2015
SUNROOF SHATTERED TRAVELING DOWN THE INTERSTATE AT 70 MPH IN VERY LIGHT TRAFFIC, HEARD A LOUD NOISE ON TOP OF CAR. SOON REALIZED BY THE WIND NOISE THAT THE SUNROOF HAD BROKEN. PULLED OFF AT NEXT EXIT, OBSERVED SHATTERED SUNROOF GLASS. CONCERNED THIS IS A DEFECT - AS THERE WAS NO TRAFFIC AROUND TO THROW ANYTHING INTO THE ROOF OF THE CAR, AND IT DID NOT HAPPEN AFTER PASSING UNDER AN OVERPASS. THERE WAS NO EXPLANATION FOR THE DAMAGE. *TR
NHTSA ID
10679090
Incident
Jan 15, 2015
Mileage
49,000 mi
Body & structure
Filed Dec 30, 2012
THE FRONT PILLARS CREATE VERY LARGE BLIND SPOTS, ESPECIALLY WHEN TURNING. THE REAR VIEW MIRRORS ARE NOT SUFFICIENT. DUE TO THE UPSWEEP DESIGN OF BACK WINDOWS THE REAR PILLARS CREATE LARGE BLIND SPOTS WHEN CHANGING LANES. ON NUMEROUS OCCASIONS I HAVE ALMOST WRECKED BECAUSE OF THIS. I WILL BE GETTING RID OF THIS CAR DUE TO THE VERY POOR AND DANGEROUS VISIBILITY. *TR
NHTSA ID
10490501
Incident
Jul 28, 2001
Body & structureVisibility
Filed May 24, 2012
THIS CAR HAS LARGE BLIND SPOTS CAUSED BY BOTH THE LEFT AND RIGHT FRONT PILLARS. THE POSITIONING OF THE REAR VIEW MIRROR ONLY MAKES THE RIGHT BLIND SPOT LARGER AS THERE IS ONLY THE SPACE FROM THE BOTTOM OF THE MIRROR TO THE RIGHT PILLAR TO VIEW OUTSIDE OF THE CAR. AS A RESULT, I ALMOST HIT SOMEONE CROSSING THE STREET FROM MY RIGHT TO MY LEFT. THANKFULLY, I SAW THEM IN TIME TO APPLY MY BRAKES. THIS HAPPENS FREQUENTLY WITH THIS CAR. AND, AT INTERSECTIONS WHERE THERE IS A FOUR-WAY STOP OR, WHEN I AM ENTERING THE LANE, I CAN OFTEN NOT SEE A CAR COMING FROM EITHER DIRECTION. I FULLY ANTICIPATE THAT THIS CAR WILL BE INVOLVED IN NUMEROUS ACCIDENTS. THE ELANTRA DRIVER WILL BE AT FAULT BUT NO ONE WILL LOOK TO THIS "DEFECT" IN THE CAR AS THE PROBLEM. *TR
NHTSA ID
10459506
Incident
May 1, 2012
Mileage
2,500 mi
Body & structure
Filed Dec 22, 2011
TL* THE CONTACT OWNS A 2012 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 5 MPH, THE HOOD FLEW OPEN INADVERTENTLY. THE FAILURE RECURRED WHEN THE CONTACT WAS DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE HOOD WAS MISALIGNED. THE HOOD WAS ALIGNED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300.
NHTSA ID
10440980
Incident
Dec 9, 2011
Mileage
300 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own